Pathetic in All Regards - Associate Manager Western Union Employee Review

1.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Non Existent. The Org is a cess pool of Office Politics.

Cons

Dislikes Everything. You will learn about Office Politics more than you would of your own trade craft. Working hours are horrible and the fun fact is you are expected to strech as that is part of your role. An Associate Manager has 0 authority. They are glorified PAs is all regards. The absolute sorry state of affair is that the management doesn't even consider ratings given by AMs. Calibrated ratings(revised) are pushed down from upper management and then we are tasked to justify why someone got a bad rating despite him/her having worked for 60-65hrs/week. An employee who after jumping through all the hoops if manages to get top rating the monetary benefits he would get will be a meager 2-3% difference in comparison to someone who got average rating. They are promoting mediocrity. Employee dissatisfaction is of no consequence, under the pretence of cost cutting, they will get rid of entire job functions, but magically they have the buffer to hire more and more Directors and VP, whose compensation is by no means a joke. Their strategy to evolve has fell flat on its face. The stock is tanking, customers are unhappy, their own staff is unhappy but somehow when we join Town Halls everyone and everything is just doing awesome, some propaganda this is. The problem is systemic and at this point has metastasised. First step to solving any problem is to acknowledge that there is one. Introspection is required from all grades above 13, if so many people are having issues and escalating then maybe there is some merit to it. There is an exodus in play in terms of talent leaving the organisation. Feel sorry for this brand who was once the most sought after job provider in the market. 0/10 would not recommend to join here. There are better ways to sabotage your own career, don't consider this one as an option.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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