Not the worst, but if you have other options take them - Senior Instructional Designer Wiley Employee Review

2.0
Apr 11, 2017
Recommend
CEO approval
Business Outlook

Pros

I work with some fun and creative people. I am paid competitively. In fact it's been hard to get interviews elsewhere because of the great salary.

Cons

Management and leadership are lacking. People that are great leaders end up finding other work. The company takes it as a point of pride not to backfill the position. Project management? Nonexistent. Teams are expected to report up to PDs who require task dates, contingencies, escalation paths, etc. yet the company does not provide us with software to track our work. We are using EXCEL. Management says they want the team to have more time to be creative and do new things. Then they overload you with projects. As far as I can tell, there is no system in place to determine who gets which project--it's a matter of knowing when to say "no" when asked to work on projects. Which is bad management if you ask me, especially if you're not staffed up to deal with attrition. The department had a reorg but everyone is unclear on how it's supposed to work in practice. Systems are put in place without evaluating how people can/will use them which results in more confusion and additional work. I could go on but it's exhausting. I think you get the gist.

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5.0
May 29, 2026
Recommend
CEO approval
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Pros

good environment, good energy, free lunch

Cons

nothing really bothers me that much

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits for publishing.

Cons

Once of the most toxic work environments I've ever worked at. Upper management tears editors down if you are not a favorite. Favorites are chosen by metrics that do not exist, and are subjective and arbitrary. Wiley is losing money because brilliant, young editors leave due to no support and toxic work environments. Wiley Trade is essentially a hybrid publisher. Author's put a lot of money into their book -- too much. There is very very little marketing and publicity support for authors. But they brand as more than there actually is. All in all a very sad place to work and sad for authors.

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