Pros
Can't speak for others, but I feel I am handsomely compensated. Great work/life balance, flexibility, location, professional/no-nonsense work environment with minimal distractions, insurance & benefits are pretty good. I think issues and frustrations are on account of senior and director-level management more so than middle management or even executive-leadership. In my opinion the new CEO is making concerted efforts to communicate with the boots on the ground to 'the best of his ability'. Middle management does seem to have a much more accurate grasp on the real issues at hand and should be included in more conversations though.
Cons
More PTO than I know what to do with (wish they'd pay me out the unused time), management in some areas is cliquey and political which can lead to resentment (opposite of what they seem to think they're achieving). Company in general is GRAVELY understaffed; I was surprised to see people in areas like finance being designated by management to handle things like building security or general responsibilities that couldn't possibly have been in their original job description...I am awaiting the next restructure so I can add "emptying trash cans" to my resume :)... So yeah, there's really not much "fat left to trim" from headcount; only exception being some areas of content production. Company seems to have completely lost sight of everything that made them great and is seriously neglecting their customers. Customers have finally caught on and are fed up with Wiley--it'll be impossible for reps to win back their business with all of these grandiose digital plans once they're "done" with Wiley. It feels like there's no one actually employed anymore to service the customer's needs; kind of akin to a sit-down restaurant--which may have great food and ambiance--but has zero waitstaff, so the customer just sits there waiting til they're fed up, leave, and blacklist the whole place altogether (if that makes sense).