NEW COLLEGE HIRES - STAY AWAY FROM CYBERSECURITY! - IT Engineer Wipro Employee Review

Are you a fresh college grad that's gotten an offer to join the Cybersecurity team at Wipro's Plano office? Great! The best move is to turn it down at all costs. Unless you 1) want to sit around for weeks, or possibly even months to get on a client project, 2) want to be paid below the market average for your job, or 3) get micromanaged, berated, and belittled by the current management, it's best to keep looking. As a former Cybersecurity Analyst in the Plano office, things went well enough until the most recent management joined the team. Back then, you had ample time to self-improve, moderately high employee morale and camaraderie, and despite the long wait time to get on projects, things were bearable. That all went away when the new management joined in late 2018. In front of the rest of the team (except in cases where they berate you openly and aggressively), the current management will put on a smile and make idle small talk, lulling you into a false sense of security regarding projects, your performance, future prospects, and idle pleasantries. However, beyond that, the current management is insufferable, and the veil will soon fall. The atmosphere and mood definitely demonstrates how the team spirit has fallen under the current management. What was once a bright, lively office space, has legitimately turned into a ghost town, with coworkers actively avoiding conversation with one another in the office to avoid being in the limelight due to gossip, or simply getting on the management's bad side due to the conversation's volume. Within days of the current management's arrival, the toxicity was, and continues to be, palpable at best and suffocating at worst. They enacted new daily tasks that have no benefit to the team in the form of a useless daily morning meeting (their only justification being that "that's how it was done at my old workplace"), they openly display blatant favoritism towards team members that have taken to reporting back office gossip in the hopes of currying favor, and even worse still, they see no issue with berating individuals in front of the team, all while turning around and acting buddy-buddy with the team (and simultaneously wondering why the team does not communicate their issues to them). Do not be surprised if they praise you in one breath, and then turn around and tear down any achievements/work to those in senior positions, or in your performance review. I have a strong suspicion that the management has a running blacklist of employees they find issue with, for seemingly any reason, and coworkers have taken to doing as management demands, as there is a very real fear of retaliation by the current management (despite them claiming there is no such thing). It also goes without saying that the current management went above and beyond with the micromanagement, going so far as to assign seats, and relocating others, for the sole reason of having line-of-sight over employees they have issues with (despite those employees having no performance/behavioral issues). They have also enacted an unwritten policy of "working remotely is not allowed", while simultaneously allowing others to work remotely permanently, on the sole basis that those same individuals provided them with gossip/goings-on with the team. On one such occasion, they called a team member who was working remotely and loudly and openly yelled at them over the phone, clearly within earshot of the team. It came as no surprise that such a move was done to pull rank in front of the team. Add this onto the fact that it will take months to get on a project, the fact that the management will pit members of the team against one another on the default project (fighting for service tickets), and the fact that the current management exercises a clear policy of "do as I say, and not as I do" when it comes to taking off days. To clarify, when you are not assigned to a direct project, there is a "default" project of sorts, where you deal with customer tickets. While it sounds engaging in theory, it quickly becomes tedious. Coupled with this, you will have 10+ analysts fighting for 6-10 tickets a day, and on top of that, the SOC management will hound you if your monthly metrics are low (never mind the fact that tickets are entirely dependent on circumstances beyond your control). On top of this, this office does have a first shift and a second shift (with the expectation that you WILL do a second shift at least once a week). If you're on second shift, expect to have a dearth of tickets from 4 - 7PM. Bear in mind that concerns to eliminate the second shift based on the lack of tickets during that time were fielded, and promptly disregarded by the current management, under the claims that "we will eventually go 24x7". In regards to sick days, an employee was dismissed on the grounds that their attendance was unsatisfactory, despite PTO days doubling as sick days, all because they would put in their sick days the day of. Meanwhile, the SOC management will fly in from out-of-state (within the same time zone), claim they have jet lag, and notify the team they are taking PTO the day of. It's highly hypocritical for them to utilize the same methods they dismissed an employee for, and it has not been forgotten by the team. You would think that self-improvement is on the table what with the workload, but under the most recent SOC management, self-improvement is mandated to an hour a day, with them consistently stressing "customer delight", with no real explanation as to what that entails. In the scenario where you take advantage and gain certifications, getting them reimbursed is a nightmare in itself, and current management will openly remark how the certification you obtained is useless, except in the case of CISSP. Surprise surprise, the management also has CISSP, so their eyes, only what they get is right and everything else is useless. They have openly made comments saying as much to other CISSP-certified individuals, so good luck with getting recognition for certifications other than CISSP. They are completely irrelevant--on top of being a waste of time and money--at least in the current management's eyes. They have also gone on to tell higher-ups that the team, as a whole, is not up to snuff, while conveniently forgetting the fact that many members are fresh college graduates. To this effect, they have made not-so-subtle hints that the team's lack to adhere to the management's standards would have been fired from "my old company". Nothing is good enough for the management, so forget any notion about satisfying them, much less receiving recognition for your work ethic or accomplishments. As if the lack of professionalism from the SOC management was not apparent at this point, the management has also displayed a lack of empathy regarding employees' personal situations,going so far as to interrogate employees about personal situations when they cannot make it to work. In one such situation, they asked one employee why they couldn't just take an Uber to the office when their car was in the shop, even after the employee stated they lived an hour away. In the same conversation, they boasted that such a situation would be a non-issue to them, as they owned an above-average amount of cars. They have also gone on to tell several members of the team that they are overpaid, and they could just as easily hire individuals working at Kroger (local grocery chain) to "do the same thing you do" and that if anything, they themselves were underpaid. They have also displayed outward glee at the fact that they fired a particular employee, relishing in the fact by going to members of team individually and informing them that "[X] no longer works at Wipro Limited." The toxicity emanating from the management is so pervasive that it is little wonder that the department loses people faster than it can hire them, with the running average being 1-3 people a month as of this writing. Meanwhile, with each departure, the current management makes snide comments about employees' preparedness, intellect, certifications, and skills, leading many to believe that they want them to actively fail in their new ventures. It comes as a shock, then, that the management has made plans for a 24x7 security operations center, when it struggles to fill out the first and second shift already due to the amount of people leaving as of this writing. This is no doubt due to the subpar salary, opportunity for career growth, and the ineffective and disgusting management. Indeed, my morale and the overall mood during my time in the office was definitely at an all-time low under the current management, that it is very little wonder that I would legitimately be elated during the times when the SOC management would step out of the office, and even moreso when they would be off-site due to personal obligations/work-related travel. Regarding employee resignations, the current management has successfully tanked the office morale so deeply that several former employees opted to put in one-day notices, if only it meant not dealing with the management that much less. Even so, it has not caused any sort of introspection in the management in the slightest, as they take not-so-subtle pleasure in informing the team that members have been fired, or in the case of resigning employees, feigned concern and pointed comments about the employee's competency and how they are "missing out" from merit increases/raises, when it is office knowledge that the management looked unfavorably on the team member in question. To this end, the office management and HR have spoken to the management regarding all of the above, but don't be fooled. It's within the realm of expectation to see current management relent for a week or so, and then resume their management style as soon as they are no longer in the hot seat. After all, the current management brags about going through 25 companies in the last 20+ years, so if it's gone well for them so far, they obviously will not have the motivation to ever change. Throw caution to the wind and throw out any offers to the cybersecurity division in Wipro's Plano office, lest you find yourself under their loose definition of "leadership" and "guidance". For any college grads that have received an offer, do yourself a favor and steer clear from the cybersecurity department in Wipro's Plano office. A steady paycheck, in this case, does not take precedence over a hit to your emotional and mental well-being, which will be a certainty given the cybersecurity department's current management. If you do join, you will certainly catch wind of the environment on day 1, and from then on, you can't wait to leave. Soon enough, you will be unhappy every day you come into the office, and every time management is out of the office, you will feel like a weight has temporarily been lifted off your chest. The (below average) paycheck you will get bi-weekly will be little compensation compared to the despair you will inevitably develop as a result of this particular individual's tyrannical management. The current management is singlehandedly the worst I have ever had the displeasure of dealing with during the course of my working career. They are one of the biggest factors for my departure, and I would not be amiss to say that they are a contributing factor to others' past and future departures as well. Avoid the cybersecurity department at any and all costs. The management there is despicable, tyrannical, and two-faced, and you will suffer as a result of them. I'm sure that the management will somehow or other stumble upon this review and attempt to curry favor by "addressing" these claims, or by disavowing the past employees' character/motivations. However, be forewarned that this sentiment is one echoed by those directiy under them and by those unfortunate to see their antics for themselves. As for them changing, it is more than likely an act, and they will in reality make no adjustments to their behavior.