Customer Service Associate - Anonymous employee Xcel Energy Employee Review

3.0
Jan 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my coworkers and my customers. I enjoyed the different challenges involved. I liked the static schedule. I enjoyed interacting with different departments.

Cons

You always feel like big brother is standing over you. They have issues with a lot you do even if it is to benefit the customers. They nitpick about a lot of things then wonder why they lose employees shortly after they hit the floor

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5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people that want to help.

Cons

Corporate, everyone is money crazy.

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance, okay benefits, and cemented impact on the community

Cons

Because the company has a bottom line, promotional paths aren't really a thing beyond individual contributor to manager. I don't know what the next level up would be besides that.

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