I knew something was off about this place when interviewing... turns out I was right. - Sales Representative Xerox Employee Review

1.0
Jan 18, 2019
Recommend
CEO approval
Business Outlook

Pros

There are some really great and talented people who work here, and it is a shame they got tricked into working there with you. I will admit there is nice flexibility in the job that allows you to get your work done when you need to.

Cons

First, if you are a potential candidate thinking about applying for a job at any company, and you reviews that are highly detailed and seem to be honest portrayals, believe them to be a true experience for that person. I think looking at other reviews for MOS, you can see that several people mention similar experiences and frustrations as to why they were disappointed with the time they spent at MOS. Frustrations with management, carved out sales territories, convoluted sales commissions, empty promises, etc. seem to be very common threads. You may also notice that these reviews are articulate and clearly written by someone who is a smart, talented, and an educated person of the world. I would like to consider myself to be one of those people as well. I had some serious doubts when I went in to receive a job offer from MOS, but the smooth talking managers made it seem like it would all work out to benefit me. Then when I mentioned I would have to think about it, they doubled the forgivable draw package, and that made it seem like how could I lose? So I squashed those feelings of doubt down and accepted the position with enthusiasm. Then when I started, it was hard to find any sales person who had worked there for more than a year. No joke. Even while I was in the interview process of less than a month, there was another opening that popped up on the sales team I was getting hired on to. Then while in the 6 week training period, more people left. There are about 50-60 people in sales at MOS for the state. The few major account reps that had been there longer than a year joked that at the mid-year and annual meetings it was always a game to see how many new faces there would be. So I had already began working and tried to tell myself I just needed to work as hard as I normally would in a job and I would be fine. Nope. Working hard does not necessarily correlate with how much money you make. There is always something that they can find to pay you less on the commission, and the managers are not willing to stand up for you. So while you are out trying to make sales, your managers are sitting in their office looking for inspirational videos or quotes to prep for their next meeting. Then if you struggle, they tell you that you just aren't cold calling enough rather than actually offering to help you create a competitive offer that will win over your prospects. I began to think it might be because they aren't really sure how to do it either! Also, when someone leaves the company, managers really do talk trash about that person, as I am sure they did when I quit. Not really a positive experience when you worked side by side with the person they are talking trash about and know it isn't true. It is said as almost an abusive warning, "Man, X employee really wasn't good at such and such, however, I know you would never do that, right?" So like another reviewer mentioned, there will be a response from MOS that sounds like all I wrote was lies. However, I would like to offer up my experience in hopes that you may not fall victim to the sweet talk like I did. I made enough sales to stay off the hit list, but not as much money as they make it sound like you will. I regret working here in the sense that I didn't really learn anything to better myself as a person and as an employee. However, I do not regret meeting the people that I worked with, and I wish the ones that remain well. So my advice to you as a potential candidate would be to compare the honest reviews against the "OMG I love working here it is the best!!!" reviews that don't offer a great deal of detail as to why or how they have been able to be successful. Truly I would like to have known myself how to be successful at MOS! I would still be there today if I hadn't of found something at another company that is a better long-term fit.

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May 21, 2026
Recommend
CEO approval
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Pros

Nice peers to assist as necessary

Cons

few free meals for meetings, etc

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Recommend
CEO approval
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Pros

very relaxed if performing well

Cons

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