Remote work with a decent team, but issues persist - Account Executive Yelp Employee Review

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Decent hours, Decent team

Cons

Dials, commission structure, management, base pay

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Yelp Response
1w
Thanks for sharing your feedback with us. We are glad to hear that you enjoy the flexibility of remote work, your hours, and the team you work alongside. We understand that the Account Executive role can be challenging, and our interview process is designed around transparency so that everyone who comes onboard has a solid understanding of the highs and lows that a career in sales can bring. While we understand it can be challenging to be held accountable to specific metrics on a daily basis, we know that this is the best way one can be successful in sales. In addition, our management style at Yelp is very hands-on, and we recognize that to some this may feel like micromanagement. However, our goal is to give ample support to our sales team while they learn new sales skills and practice new tactics, though we know this approach is not for everyone. Thank you for your contributions to the team.

Explore other reviews about Yelp

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people. Good perks and colleagues treat you with respect

Cons

Workload can be overwhelming and software a bit outdated

1
2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

If you love your city, it can be very fun. Remote work is helpful and you'll make great relationships with fellow community managers, who are typically wonderful people.

Cons

As others have said, upper management is extremely out of touch with reality, including the realities of small businesses post-COVID. Pay is very under market for the level of work. Values are consistently preached but only selectively honored.

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Yelp Response
1w
Thanks for sharing your experience after spending so many years on our team. We agree that connecting with your city and working alongside wonderful fellow Community Managers are some of the best parts of the role. We're also glad remote work was helpful for you. Favoritism and gossip don't align with the environment we want to create. We want everyone to feel valued and supported as a person. We also want to uplift team members who want to explore roles in other departments. We have many amazing opportunities across Yelp, and we encourage people to pursue the work they care about most. Your feedback helps us grow, and we will share your notes with our leadership team so we can keep making Yelp a better place to work. Thanks for all your hard work over the years, and we wish you the very best in your next role.
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