Yelp Reviews

Updated February 11, 2016
593 reviews filtered by
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3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
402 Ratings

Pros
  • Yelp kitchen - fully stocked kitchen (in 37 reviews)

  • Feels like home; young and energetic environment; fun; free food; game room; swing; daily beers on tap (in 66 reviews)

Cons
  • Selling to local business owners with little to no ad dollars is challenging (in 57 reviews)

  • No work life balance they make you feel bad for even taking a lunch break or if you even dare leaving on time (in 14 reviews)

More Pros and Cons

593 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (29)

    "I Learned More Here Than In Any Other Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time (More than 3 years)

    Pros

    Sales to local businesses is very challenging, however it's really rewarding. Yelp's advertising product is great and knowing that you can help a small business owner compete in their market and connect with their local community is totally worth it. I also loved the hands on approach to training and development. I've worked at other jobs where they give you packets and videos and expect you to learn from those materials. At Yelp they trained and helped me through 10's of different avenues.

    Cons

    I wish there was a less expensive package to sell businesses. Sometimes $$ can be tight and you want to help them somehow. Guess that's what the free products are for.

    Advice to Management

    I loved it at Yelp. Especially being on pilot teams and testing new approaches to sales. Keep that up. (I had to leave for personal reasons that took me to Dallas for a few years. Hoping to get back in at some point).


  2. "Great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great atmosphere, free snacks, very supportive management

    Cons

    high volume cold calling with a monthly quota can be very stressful


  3. "Can Free Food Be A Negative Thing?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in West Hempstead, NY
    Current Employee - Account Executive in West Hempstead, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp (Less than a year)

    Pros

    Helping small business mindset. They invest a lot into training, making sure that every employee is up to speed with everything. They don't expect you to be the best right out of training but they want you to give it your all. Implementing feedback is priority.

    Cons

    I don't have any cons to say other that the kitchen (which is free food) gets really packed at lunch.

    Advice to Management

    Be more open!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Yelp"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    This is truly a great place to work

    Cons

    Sometimes this job can be quite challenging


  6. "Ohh Yeah!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Phoenix, AZ
    Current Employee - Senior Account Executive in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than a year)

    Pros

    Fun work environment, stocked kitchen, great music & good times

    Cons

    Bathroom rush hour can be brutal....and smelly

    Advice to Management

    Paying people more would be cool?


  7. "Great Experience"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Environment, great culture, great sales training!!!

    Cons

    No Money, all recent graduates with very few true leaders


  8. Helpful (2)

    "Great training & team environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Scottsdale, AZ
    Former Employee - Account Executive in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time (Less than a year)

    Pros

    Great sales training, fully stocked kitchen, plenty of red bull to keep you caffeinated. I enjoyed my sales training team lead and my sales manager. I never felt like I was left alone or without help to do my job.

    Cons

    You have to keep a good attitude about all of the rejection and sales runaround, but that's common of all sales positions.

    Advice to Management

    Keep on keeping on. I appreciate what was done to help train me. I actually wanted less work life balance, I wanted to grind it out for 12-14 hours a day, but I was always told to go home after 8 hrs.


  9. "Senior Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    If you are successful here, you will be successful in any sales job. Is intense, stressful and overall a really tough job. But you will learn a lot and will develop a thick skin. You will carry that experience with you to any new job you will have.

    Cons

    If you get stuck with a crappy territory, then you're screwed. No clear career path, unless you want to be a manage


  10. "Pretty good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Yelp full-time

    Pros

    Passionate team working on a cool product.

    Cons

    Sometimes you want things to move faster than they do.


  11. Helpful (1)

    "don't work here unless you REALLY love sales"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    free food and coffee everyday, great people to work with, the company pays for team outings, training is helpful in general if you want to learn how to sell

    Cons

    making 65-80 cold calls every day, they give you a bs territory when you first start, if you start in sales thats where you will stay so you have to really like sales

    Advice to Management

    all of the do's and don'ts should be made clear the first week of training, not the last.



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