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Yelp Reviews

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Found 1998 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
79%
Approve of CEO
Yelp CEO Jeremy Stoppelman
Jeremy Stoppelman
1146 Ratings
Pros
Cons
  • "None of these business owners want to buy ads(in 153 reviews)

  • "Can be exhausting if you don't have a work/life balance (use the Gym subsidy)(in 41 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (11)

    "local sales manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Local Sales Manager in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than 4 years

    Pros

    supportive culture, quick career growth, amazing product, great benefits and corporate support. Honestly my time at Yelp has been unlike anywhere else. I was expecting another "sales" position but was pleasantly surprised to be imursed into a culture where my peers and managers honestly cared abot my growth and paved the way for my future. I was able to quickly move up the ladder and create a career under an amazing...

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    Cons

    I have honestly never had any complaints about the company minus your typical lulls you'll face at any job

    Advice to Management

    Keep being honest and working 1:1 with myself and reps to pave the path.

    Yelp Response

    December 14, 2018People Operations at Yelp

    Thanks for your response. It's wonderful to hear that you've received the support and development you need and deserve in your career at Yelp. We appreciate everything you do for the company and your people.

  2. "Inside sales"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than a year

    Pros

    Great culture, supportive management, and lots of perks

    Cons

    Commute is rough if you're not from the city

  3. Helpful (131)

    "Amazing People, Incredibly Unhealthy Work Environment, HR Nightmare"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Yelp full-time for more than 2 years

    Pros

    I am writing this review 6 weeks after leaving Yelp and about 4 at my new company so I feel like I have had some time to digest, compare, and reflect on my experience. THE GOOD: People - A pro and a con, we will get to that later. I have made some of my dearest friends and amazing mentors working there. Everyone is around the same age, has similar goals as you, and for the most part your peers encourage you to succeed....

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    Cons

    ***IMPORTANT*** Let the record stand that in September there was an attempted SHOOTING at Yelp in SF and NOT A SINGLE MESSAGE was sent out until 3PM three days later after employees were panicking/gossiping about it. Our stock plunged nearly 30% in Nov. Business owners were talking about it on our calls and not a single person in management or leadership addressed it. Buckle up, because there are many. ...

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    Advice to Management

    1. Stop promoting only white people. It's incredibly obvious. 2. Grow up -- flirting with your employees is embarrassing and unprofessional 3. Take a good look at the morality of how you're running your company. 4. Your trophy winners are quitting -- shouldn't that tell you something? 5. Stop bullying people when they choose to go elsewhere. Don't tell me I'm 'giving up' or 'if you can't be successful/happy here,...

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    Yelp Response

    March 15, 2019People Operations at Yelp

    We take the safety and security of our employees extremely seriously; there are two layers of physical security at our NYC office: 1) the building security in the lobby and 2) Yelp's own physical security team stationed at reception; all are trained professionals (many with law enforcement ...

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  4. Helpful (5)

    "It is not easy...."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Yelp full-time for more than a year

    Pros

    They give you everything: food, PTO, 401k, and a lot of room to grow. The money is also really good.

    Cons

    Cold calling 80- 90 business a day is hard on anyone. The first two months are the worst. This is not the kind of job where you form any meaningful relationships with customers.

  5. Helpful (2)

    "roller coaster of sales"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Executive in Phoenix, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Yelp full-time for more than 2 years

    Pros

    Working at Yelp in this particular position if local sales is 3.5 stars, let me Explain: The good - the good is the overall culture, and the supportive nature of management - at least from what I have experienced. We are well caffeinated, decently fed, with ample time off and a work life balance. And if you do well, you can make great money after your first or second year. I earned an 18,000 raise in two years , not...

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    Cons

    The Bad: not everyone has great managers, and sometimes morale can suffer. When rumors fly they go quickly and inaccuracies abound. Some managers are super responsive to other teams and team memebers, some managers don’t smile , welcome or acknowledge you if you are not in their team even if you’re part of the same director group and they see you every day. In my opinion all managers should appear welcoming and inviting...

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    Advice to Management

    Be more responsive to rumors in office and proactive to repair morale. Encourage middle Management to make it look more fun so people want to be promoted to local sales managers.

  6. "A grind that can be frustrating at times"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than a year

    Pros

    Almost everything is great. Environment, coworkers, career advancement.

    Cons

    The AE job itself is tough. Calling an endless list of businesses can be mentally taxing.. especially when most of them have already been reached out to dozens if not hundreds of times.

    Advice to Management

    Businesses that aren't good fits for the product should be dialed less often. Also, the AEs that do a good job of extending conversations with business owners shouldn't be punished for less dials.

  7. "You get in what you put out"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Executive 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Yelp full-time for more than 2 years

    Pros

    Great benefits and you're working for a tech company.

    Cons

    Difficult days and lots of businesses hate you off the bat.

  8. "Amazing Place!"

    StarStarStarStarStar
    • Overall
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Sales Manager in Phoenix, AZ

    I have been working at Yelp full-time for more than 4 years

    Pros

    The amazing thing about Yelp is there is no shortage of opportunity. If you are willing to put in the work, you have reach any level you desire. You also have one of the best support systems imaginable. This job has given more than I ever though possible when I started 3 years ago. I am very grateful for everything Yelp has helped me with.

    Cons

    I think in any situation you determine your success. If you come in with a positive attitude and the intention to work your hardest, you will 100% be successful.

  9. "Not for everyone but a great place to start your career"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time for more than 2 years

    Pros

    Benefits, culture, environment, amazing bosses

    Cons

    Clientele is vey hard to deal with, high stress

    Advice to Management

    You are doing a great job on inclusion!

  10. "A lot of perks"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Yelp full-time for more than 2 years

    Pros

    A lot of perks, great people all around.

    Cons

    I do not have any major cons.

Found 1998 reviews