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Yelp Reviews

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Found 2073 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
78%
Approve of CEO
Yelp CEO Jeremy Stoppelman
Jeremy Stoppelman
1173 Ratings
Pros
  • "Frequent Offsites - Free food and drinks is always a bonus(in 205 reviews)

  • "Great culture, free beverages and fully stocked kitchen(in 157 reviews)

Cons
  • "Managers are constantly pushing you to sell even if the business owners have already told you no(in 162 reviews)

  • "80 - 100 Cold calls per day, it sounds easy but its not(in 66 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (14)

    "local sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Local Sales Manager in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than 4 years

    Pros

    supportive culture, quick career growth, amazing product, great benefits and corporate support. Honestly my time at Yelp has been unlike anywhere else. I was expecting another "sales" position but was pleasantly surprised to be imursed into a culture where my peers and managers honestly cared abot my growth and paved the way for my future. I was able to quickly move up the ladder and create a career under an amazing...

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    Cons

    I have honestly never had any complaints about the company minus your typical lulls you'll face at any job

    Advice to Management

    Keep being honest and working 1:1 with myself and reps to pave the path.

    Yelp2018-06-07

    Yelp Response

    December 14, 2018People Operations at Yelp

    Thanks for your response. It's wonderful to hear that you've received the support and development you need and deserve in your career at Yelp. We appreciate everything you do for the company and your people.

  2. "Hard Work Pays Off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    Supportive culture that promotes growth. People above you truly care about your ascension. The leadership team is exceptional in their expertise and willingness to walk the walk. Office Heads and Directors take time to speak/invest in brand new employees. Rejection is difficult to deal with, but it helps build out tough skin and expert communication ability. In my time at Yelp I have only witnessed rapid growth both...

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    Cons

    When in a sales rut, the days can get away from you and seem monotonous.

    Yelp2019-05-20
  3. Helpful (176)

    "Amazing People, Incredibly Unhealthy Work Environment, HR Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yelp full-time for more than 2 years

    Pros

    I am writing this review 6 weeks after leaving Yelp and about 4 at my new company so I feel like I have had some time to digest, compare, and reflect on my experience. THE GOOD: People - A pro and a con, we will get to that later. I have made some of my dearest friends and amazing mentors working there. Everyone is around the same age, has similar goals as you, and for the most part your peers encourage you to succeed....

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    Cons

    ***IMPORTANT*** Let the record stand that in September there was an attempted SHOOTING at Yelp in SF and NOT A SINGLE MESSAGE was sent out until 3PM three days later after employees were panicking/gossiping about it. Our stock plunged nearly 30% in Nov. Business owners were talking about it on our calls and not a single person in management or leadership addressed it. Buckle up, because there are many. ...

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    Advice to Management

    1. Stop promoting only white people. It's incredibly obvious. 2. Grow up -- flirting with your employees is embarrassing and unprofessional 3. Take a good look at the morality of how you're running your company. 4. Your trophy winners are quitting -- shouldn't that tell you something? 5. Stop bullying people when they choose to go elsewhere. Don't tell me I'm 'giving up' or 'if you can't be successful/happy here,...

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    Yelp2019-01-02

    Yelp Response

    March 15, 2019People Operations at Yelp

    We take the safety and security of our employees extremely seriously; there are two layers of physical security at our NYC office: 1) the building security in the lobby and 2) Yelp's own physical security team stationed at reception; all are trained professionals (many with law enforcement ...

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  4. "Great Sales Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time for more than a year

    Pros

    Great Sales Training, stepping stone for future jobs, lots will reach out on Linkedin once they see you at Yelp for a few months

    Cons

    Not good for the long run

    Advice to Management

    None. Managers last a few months to a year, then go find a higher paying job. It's great experience and a stepping stone

    Yelp2019-05-19
  5. "Great people, great career potential for first time professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than 6 years

    Pros

    -Great people -Management cares about their people -Several resources to expand your sales learning -Great sales development training -Great starting point for an introduction to sales

    Cons

    -Not always transparent about the why behind company-wide changes -Salaries are not as competitive with other tech companies in the Bay Area -Yelp's reputation can make it difficult to stay positive when things get tough -Sales leadership doesn't always understand the understand the pain points of its employees

    Yelp2019-05-20
  6. "Great perks. Monotonous daily tasks."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive 
    Doesn't Recommend

    I worked at Yelp full-time for more than 2 years

    Pros

    Great office. Snacks galore. Good music playing at all times. Health insurance is covered at no additional cost.

    Cons

    The job gets really tiring doing the same thing over and over again. You literally put on your headset and call businesses for 8 hours.

    Advice to Management

    More Diversity

    Yelp2019-05-16
  7. "Quality developer environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than 2 years

    Pros

    Work life balance is ridiculously good Swapping between teams/orgs is not hard Everyone is very friendly and willing to help, can't find any toxic people

    Cons

    Pay is great, but not top

    Advice to Management

    I would like 1 additional money please

    Yelp2019-05-14
  8. "I've worked a lot of place. Hands down best experience I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Scottsdale, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than 2 years

    Pros

    The environment is amazing. So much energy and friendly competition. It's a big family that constantly holds me to a higher standard and pushes me to be better daily.

    Cons

    The job itself can be exhausting. You have to have a strong will and choose to make it fun.

    Advice to Management

    Keep on doing what you're doing. Your job is hard too. Creating a fun, exciting atmosphere needs to be a priority. Management @ Yelp is fantastic. When you interact with leadership, you can feel that they truly care for you and your growth.

    Yelp2019-05-14
  9. "Two year review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL

    I have been working at Yelp full-time for more than 2 years

    Pros

    When you start hitting quota and above you can make good money at this company. What is frustrating are reps on the floor who say they don't care and when they don't hit quota it's because they were not trying. If you try in this job, want to make money and you care about being a better human being and better at sales to then lead you somewhere else whether it be here at Yelp or another company, you will be happy you...

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    Cons

    I appreciate that Yelp gives opportunity to everyone but it is very clear from my perspective that they value the more diverse reps, managers, etc than others. It is also very clear this is a very liberal office. If I were to ever say anything that I do not agree with or not like what our office does, it would widespread throughout the office and would be seen as a horrible person to have a difference of opinion. ...

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    Advice to Management

    The more training for managers that can be provided the better. There have been huge strides to doing that, keep it up!

    Yelp2019-05-14
  10. "Great Company and good exposure to tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Warehouse Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than 2 years

    Pros

    Great Company Culture, Good Exposure to Tech, Emphasis on improving individually better

    Cons

    Company needs to adopt more process oriented mindset

    Advice to Management

    More frequent communication

    Yelp2019-05-13
Found 2073 reviews