Yelp Reviews | Glassdoor

Yelp Reviews

Updated April 25, 2018
1,508 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
907 Ratings

1,508 Employee Reviews

Sort: PopularRatingDate

Pros
  • There is a fully stocked kitchen (but you'll get sick of that food quickly) (in 89 reviews)

  • There's work life balance and the company encourages it through PTO (in 79 reviews)

Cons
  • The business owners account is not even willing to point out unique traffic to (in 122 reviews)

  • Can be exhausting if you don't have a work/life balance (use the Gym subsidy) (in 36 reviews)

More Pros and Cons

  1. Featured Review

    "Yelp DC is AMAZING!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    -You get to work with some of the most driven, passionate, hard-working salespeople and managers
    -Your manager truly cares about your development and will always be there to support you
    -We have a brand new office with amazing perks like free food, snacks, drinks, casual work attire, company-paid health insurance effective day 1, $60 monthly wellness subsidy, brand new gym for free
    -Great work-life balance. You will come in at 8:30 and leave at 5:30
    -You get to be part of a small but growing team and really make an impact

    Cons

    As an Account Exec you'll be cold calling businesses in your territory - some may view this as a con but I view this as the most effective way of reaching a decision maker for selling our product. You'll have to deal with some rejection when you're cold calling, but it's part of the job and it comes with the territory.

    Advice to Management

    Keep the Yelp culture going strong in DC!!

    Yelp Response

    Apr 23, 2018 – Yelp Leadership Team

    Thank you for sharing this awesome feedback. We're so happy to hear that you're loving our brand-new office. Feel free to continue sharing any additional feedback to glassdoor@yelp.com.


  2. "Account Excutive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (Less than a year)

    Pros

    I honestly love this job. I came from a job that was not understanding of my situation, and how someone was feeling. They understand what the job entails and make sure that you are at your all time best to keep going. They are clear from the beginning what the job is and how it works. I love the managers and how we treat each other! I love working here! This is where I can see myself grow professionally and as a person.

    Cons

    The calls sometimes can be dreadful, but its part of the job. It is to just do it and know you are doing the best you can to help the business owner.

    Advice to Management

    Keep up the good work makes me feel so comfortable.

  3. "Great place for new grads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in New York, NY
    Current Employee - Sales Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp (More than 3 years)

    Pros

    - Amazing and unique opportunity to advance very quickly into management or national sales
    - Account executives are cared for as more than their number, managers want them to succeed

    Cons

    - Not competitive pay compared to rest of market

    Advice to Management

    n/a


  4. "About the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Lots of time to talk with others

    Cons

    Based on your performance and luck


  5. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    I have been working at Yelp for quite some time and have had learned more here than I have in my entire life.

    -I came in with no sales experience and have learned how to properly sell, qualify and get business owners excited about Yelp advertising
    -You work with incredibly inspiring people who work very hard
    -Upward mobility. If you work hard, produce and are an open book you will get promoted

    Cons

    -There are not many cons but the starting salary is low. You will be able to make a lot if you're successful. I made 6 figures in my first year.


  6. "Account Executive"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    I have had other jobs and usually the environment is..unforgiving. At Yelp my experience has been incredible. Managers go out of their way to make sure you are set up for success and politics are non existent. The job is challenging, but personally rewarding when you push yourself outside of your comfort zone and see it pay off.

    Other Pro's

    - Free food
    - Great amenities
    - Awesome office

    Cons

    Salary is a bit low but there is a lot of earning potential if you hit your numbers

    Advice to Management

    Keep up the good work!


  7. "Upward Mobility & Professional Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    Incredible culture, amazing people and supportive environment. I came in as an entry level AE and was given the support and tools to grow in the role, both personally and professionally. The managers care about you as a person and guide you, give feedback and coach you up on anything you may be struggling with. There is a great balance between the teamwork environment, healthy competition, and individual focus.

    Cons

    The AE role can be challenging (high volume, speaking with business owners) but is also rewarding. The challenging sides have helped me build up resilience, learn to be more assertive and gain more confidence.

    Advice to Management

    Keep painting a vision for employees so they can see how far they can go with the company.

  8. Helpful (1)

    "Grow Your Career, Skills, and Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than 3 years)

    Pros

    - Great sales training program and resources even after initial training period
    - Values are emphasized and taken seriously (be tenacious, protect the source, play well with others, etc).
    - Great leadership training for first-time managers/leaders
    - Supportive environment allows you to fail and learn both at the sales and sales management level (not a sink/swim sales role)
    - Solid career paths for both individual contributors or non-individual contributor roles
    - Create a solid network of co-workers and friends
    - Optional support groups (OutBurst, DiverseBurst, etc)
    - Your degree in Communications means nothing...basic sales skills and how to handle rejection is the real degree.

    Cons

    - Cold-calling sales can be difficult regardless of where you're calling from (business owners get 5-6 calls a day from companies as popular as Yelp...they treat all sales reps the same)
    - Can be exhausting if you don't have a work/life balance (use the Gym subsidy)

    Advice to Management

    Love the push for professionalism #CODA...keep the transparency on things happening around the org (Summit Series, Blogs, etc)

    Yelp Response

    Apr 23, 2018 – Yelp Leadership Team

    Thank you for sharing your experience. We love learning where we can improve from employees like you. Feel free to send any additional feedback over to glassdoor@yelp.com.


  9. Helpful (1)

    "Amazing Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Director in New York, NY
    Former Employee - Senior Account Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time (More than 5 years)

    Pros

    Sales Development Program for Entry Level Account Executives
    Generous Compensation
    Given all the tools and support you need to be successful
    Full benefits

    Cons

    Pressure to hit quota can be stressful

    Advice to Management

    Continue being awesome


  10. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Yelp full-time (Less than a year)

    Pros

    Great Enviornment with a full staffed kitchen and Beer

    Cons

    If you're not into sales then this will be a difficult job to learn

    Advice to Management

    Learn to adapt to everyone's style and be patient with everyone


Showing 1,508 of 1,582 reviews
Reset Filters