Disillusioned employees and toxic leadership - Senior Account Executive Yelp Employee Review

2.0
May 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Working from home, generous benefits package, a real path for upwards mobility

Cons

Toxic management. Sales managers are currently under directive to stop assisting their salespeople as a sort of “sink or swim” era so that Yelp can PIP hundreds of people without the heat of announcing layoffs. Management will lie to you and tell you that territories don’t matter, but you can find hundreds of messages from management to ops requesting territory swaps for their favorite reps because a current territory “is bad.” Little to no real communication is available. Questions you ask your manager are never answered or followed up on. There is an astounding lack of communication between the product team and the sales team, so basic questions about how the product works go unanswered and salespeople are left without an answer mid-demo.

Explore other reviews about Yelp

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people. Good perks and colleagues treat you with respect

Cons

Workload can be overwhelming and software a bit outdated

1
5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent training, supportive team culture, and strong opportunities for professional growth. Yelp provides a fast-paced environment where employees can develop valuable sales, communication, and relationship-building skills. Leadership is encouraging, and top performers are recognized and rewarded.

Cons

The role can be challenging for those who are not comfortable with sales or working toward performance goals, but the training and support provided help employees succeed.

See reviews by: Helpful|Rating|Date|All