Okay place to work - Senior Account Manager Zillow Employee Review

3.0
Aug 31, 2017
Recommend
CEO approval
Business Outlook

Pros

My coworkers, the benefits, the executive team, work/life balance- all great.

Cons

My job was underpaid in comparison to similar jobs at other companies in the area. The organization of my team was a mess, the director ignored feedback from employees, and there was no growth opportunity. The company itself is very social- loud music, beers, constant parties- which can be fun, but it's over the top and it would be great if they would take some of the money spent on parties and swag and pay employees more.

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Zillow Response
8y
Thank you for your thoughtful feedback. We're always trying to find the right balance between spending money on social/morale activities and other options, so we'll take this feedback to heart. Also, we're working hard on the career development area, and we're excited about some new initiatives launching soon. On your comments re: your director and middle management, what you describe is not what we strive for - if you're open to telling me more about this, please email me at tonys@zillowgroup.com. Thanks again for your feedback - we really appreciate all of it - the good and the constructive.

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Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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