Beware of the smoke and mirrors - Anonymous employee Zillow Employee Review

1.0
Sep 2, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some pros to this company such as free snacks, free drinks, free lunches, free booze, which some have drank during the day. Beyond that the benefits are pretty good and there are some great individual contributors and team leaders.

Cons

1. Leaders will tell you care and do some things publicly to show it. Spencer truly is a nice guy, and does care about the company. However, when it comes to integrity - the truth is you are an employee, a number, and while they want you to be loyal, it will not be returned. I had seen many great, hard-working people be manipulated and terminated, while some were allowed to walk on water. 2. When a class action wage lawsuit was brought against them, they did what any company would do - paid what they were told and not what they really owed, leaving out employees who should have included but were not named. Is this because they didn't have the money to pay everyone? I believe it comes down to bonuses and stock prices. Don't believe me, look up the executives salary and everyone else's. Yes, executives should be paid more, they have a lot of responsibility, but should that be 300 times more than you? 3. Stay long enough and peel behind the curtains. Hope you don't have to stand up for yourself because HR is not there to get your back, they are there to protect the mothership. 4. Pay has never been very high. Beware that when they decide to bump the pay for a position, your pay may remain the same. Yes, you may have a year of experience and being paid $10,000+ less than the guys and gals who haven't started yet. 5. Their other core values are just words, you are just a number to the org, and unless you are willing to move to the corporate office and are the type of person who only cares about your own success, your career opportunities will be limited.

avatar
Zillow Response
7y
I am disappointed to read your perspective on your time at ZG. We are always looking for ways to learn and get better. Ensuring all employees are compensated properly for all time worked is important to us, and we maintain clear policies and procedures which we assess on a regular basis designed to enable us to do so. We are also committed to compensating employees competitively. We adjust pay as contribution and performance warrant and look for ways to enable employees to move into new roles when they are ready. We also grant all employees, regardless of level, equity in the company as we feel it is important that employees have this tangible stake in the company’s success, and give employees the opportunity to select the type of equity grant they want to receive. If you would like to discuss anything in your review I would be glad to do so, you can reach me at dans@zillowgroup.com. We also have recently added a resource for employees to receive confidential coaching on any workplace issues they are faced with and can be accessed through our intranet.

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
avatar
Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
See reviews by: Helpful|Rating|Date|All