Glorified telemarketer - Inside Sales Zillow Employee Review

1.0
Jan 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Zillow has good benefits, inexpensive to include each member of the family. Snacks and drinks provided for you, as well.

Cons

The company and culture was presented as a great place to work , with the opportunity to make good money. The truth is it's a glorified call center/telemarketing job. Days are always 10-12 hours, just to hit your minimum requirements. 150 phone calls; encoragement to come in early, stay late and eat lunch at your desk to continue working. The pay will never equal the amount of work you put in. 170% of quota will have you under 100k. It's very stressful and extremely unprofessional. Very noisy while on the phone. I have been told by customers that it sounds like a circus. And the turnover is outrageous!! Every other week, more empty seats for those who have been fired or simply quit. I would NOT recommend this position to anyone!!

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Pros

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Cons

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2.0
Jul 1, 2026
Recommend
CEO approval
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Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

1
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