Could be a great opportunity if they cared about their employees - Account Executive Zillow Employee Review

2.0
Jun 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Good company benefits Decent reputation in the marketplace Good work hours, nice office

Cons

High Turnover Cliquey Environment Questionable HR Dept Lackluster Management

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Zillow Response
7y
Thank you for taking the time to submit a review. It is good to hear you saw value in the company benefits and felt the work/life balance was good. We put a lot of thought into both and much of what we develop to support both is driven by employee feedback. Regarding human resources and our leadership team, it is concerning to hear you feel both exhibit less than quality support. Both our leadership teams and human resources team focus quite a bit of effort in fostering an environment that enables our teams to do their best work. I am curious to hear how your experience conflicts with that focus. Any insight you can share is welcome. Regarding your advice, Zillow Group has an array of amazing opportunities and a keen focus on career development. I have to say anyone who is serious about their career and wants to grow is well positioned to do just that with Zillow Group. I appreciate you taking the time to submit your thoughts and if you have more reach out to stevec@zillowgroup.com to share. Best of luck with your future endeavors. Steve Capezza - Vice President, Zillow Premier Agent Sales

Explore other reviews about Zillow

5.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The posts about AWS culture infiltrating Zillow must be pretty team or person specific, as I've seen nothing but leaders who really care about their teams and the business. Middle managers can often drag down morale and culture - and working remote makes that hard to see/fix. But generally, the culture and support at Zillow is WAY better than any other tech company I've worked at (or heard about from friends). Fully remote with decent benefits and people who generally care about each other is fantastic (and hard to find in today's market). For those complaining about bad culture - I'd suggest you look at another role in another org, you might be pleasantly surprised the ZG people first culture is still strong.

Cons

Fully remote makes it hard to get the right visibility and promotions and ratings are unfortunately tied to whether senior leaders see your work and know who you are. You have to make an effort to be "seen" and that's hard to do remote. The news cycle is noisy with lawsuits, but I think a lot of that is because we're a big name with a big target on our back. A judge just ruled in Zillow's favor, against Compass.

2
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Zillow Response
3mo
Thank you for taking the time to share your review. It’s great to hear that leadership support, flexibility, and a people-first culture have stood out in your experience. We also recognize that visibility and growth can feel different in a remote environment, and feedback like this helps highlight where continued focus and clarity matter. We appreciate you sharing your perspective.
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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