No defined strategy, frequent whiplash, under resourced - Director of Business Strategy Zillow Employee Review

2.0
Jun 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Used to be a good place to work. The people are great and want to genuinely help.

Cons

The PA leadership leads by dictating instead of listening to their employees and partners. Lacks a sound business strategy for how we plan on fixing our issues and progressing forward. Too many areas of focus with no resources to support. No metrics to work towards - or ones that actually matter. Multiple messy launches from product putting tremendous pressure on Sales teams, Communication and Marketing.

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

3
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