Misled - Talent Acquisition Zillow Employee Review

2.0
Feb 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great employees to work with and good collaboration with teams.

Cons

Prior to the layoff on the talent acquisition team in October 2023, the company projected a promising future during our ZRetreat. We were told to be ready for a really busy new year. They had boasted about surpassing earning expectations. This reassurance was especially comforting during industry-wide layoffs at other tech firms. However, just three months later, we were blindsided by our inclusion in a Reduction in Force (RIF) announcement, with immediate termination and benefits cut off by month-end, leaving us with mere days to adjust. The handling of our layoff was devoid of empathy or professionalism. We were left unable to inform scheduled candidates that we would not be participating in our scheduled phone screens for the day. The process that lacked the dignity and respect the company states that it values. What's particularly disheartening is the stark contrast between the company's public image of caring for its employees and the reality of how we were treated during this difficult time. Despite vague assurances of potential rehire eligibility, it became evident that such promises were hollow when job postings for our positions emerged shortly after our layoffs, with no outreach to the affected employees. Subsequent attempts to reapply for these roles were met with silence. This has left a feeling abandonment and being undervalued by a company you once believed in. If there was no intention of bringing back any of the affected employees, I would rather have that transparency. For a big and successful company, they can do better.

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Pros

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Cons

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3.0
May 8, 2026
Recommend
CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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