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      Zillow

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      Zillow reviews

      Impossible to get things done--then they blame you for it - Anonymous employee Zillow Employee Review

      2.0
      Mar 7, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was good in the beginning. I felt a sense of pride working at Zillow, as that meant I could help people find their homes. I felt I could make a difference by presenting new ideas that could help move the needle.

      Cons

      Constant changes and constant reshuffling of vision. Once you think the new vision is for the long-term, it changes in a few months and you have to click on the restart button. Additionally, there's been a handful of layoffs, where individuals whom I considered a backbone were let go but those who were the bottlenecks stayed put somehow. It was impossible to get things done. You were responsible for "keeping the lights on," but you were expected to come up with new ideas. However, once you present those ideas in briefs, you're bombarded with back-and-forth questions of "What about this? and "What about that?" Even the structure of how to fill out the brief confused the entire team, as one person would do it one way and another would do it another way.

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      Zillow Response
      1y
      Thank you for taking the time to share your experience. We sincerely apologize for any negativity you may have encountered. We understand and acknowledge your frustration. Your feedback is highly valued, and we are dedicated to taking the necessary steps to prevent similar issues from occurring in the future. We’d like to learn more, so if you’re open to emailing us, please reach out to careers@zillowgroup.com. We appreciate your contribution in helping us create a more positive and supportive employee experience.

      Explore other reviews about Zillow

      5.0
      May 13, 2026
      Mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      Long hours with low pay

      1
      2.0
      Jul 1, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

      Cons

      - Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

      4
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