This department is a good one. - Customer Success Manager (CSM) iCIMS Employee Review

4.0
Apr 10, 2024
Recommend
CEO approval
Business Outlook

Pros

The people, the collaborative and (mostly) positive work culture, and the benefits.

Cons

The pay ranges and incentives for individual contributors are below a competitive wage.

Explore other reviews about iCIMS

2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent work life balance. Some employees are talented

Cons

Took a nosedive after VC acquisition. Lost its engineering culture and cut much of its talent. Now on life support until VCs extract as much value as they can.

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