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      iHerb

      Engaged Employer

      iHerb reviews

      IT Operations Management Issues - Anonymous employee iHerb Employee Review

      1.0
      Jul 10, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues are intelligent, quick thinkers, for those that decide to stick around.

      Cons

      IT Operations lacks technical leadership. Management believes that if you are not running around like your hair is on fire you must not be working. Management is quick to show you the door, despite their inability to lead by example. It's unfortunate the culture they brew creates a stressful situation for all. Management loves to hire those early in their careers or those they refer to as juniors because they know no different. It is widely known that IT management is known as the fantastic 4; they are related to the owner who by all accounts seems like a humble and generous owner.

      avatar
      iHerb Response
      8y
      It is certainly disappointing to hear that you do not join the hundreds of jubilant past and current employees of iHerb. It is pertinent in a candidates search for a prospective employer, that one finds the "right fit" as it relates to not only professional projects but, in addition, the overall workplace environment. It would appear that this was not a stellar fit based on your expectations and perception of your ideal employer. iHerb supports a candidate’s choice to work in an environment that supports their desired professional workplace and truly wishes you the best of luck in future endeavors

      Explore other reviews about iHerb

      5.0
      May 16, 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with.

      Cons

      Sometimes communication is lacking or gets changed.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

      Cons

      The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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