NOT HEALTHY MANAGEMENT - Anonymous employee iQor Employee Review

3.0
Apr 11, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

GOOD COMPANY, BUT WORST MANAGEMENT IN SOME OF THEIR ACCOUNTS.

Cons

The management, from Senior Operations Managers down to Team Leaders, often promote individuals based on personal connections rather than merit, overlooking more deserving candidates with superior talent and skills. Despite constant boasting, there has been no significant growth within the account itself. The distribution of incentives is unfair. Promotions are based solely on completing tasks, and employees are discouraged from addressing this issue with HR. Promotions are given for undertaking leadership responsibilities while being compensated at an agent's salary level. Challenging the management's decisions results in intimidation and bullying tactics.

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iQor Response
2y
Thank you for your time and feedback. iQor’s leadership aims to keep our teams happy and well-supported. Whether it is an escalated call or support via increased training, management should be there to help. We're sorry to hear that wasn't your experience. Please feel free to contact us at youmatter@iqor.com to discuss this anytime. We wish you the best.

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