Toxic work culture, bully of a COO, and extremely HIGH turnover
Pros
The "unlimited" PTO was a benefit, but you are not truly ever off the clock.
Cons
*** Workplace Culture*** The work culture is HORRIBLE. While the company promotes several core pillars employees should lead by, they are rarely practiced consistently. One such pillar (Honor God) emphasizes treating others with respect, kindness, and integrity; however, this principle is frequently neglected. Gossip is pervasive throughout the workplace, and some members of leadership have contributed to it without taking accountability. The COO is one of the biggest gossipers, and the departments she directly oversee reflects the same behavior. All it takes for the COO to spill the beans is a few drinks or for you to be her temporary favorite. There is nothing other leadership will do being they are family friends, and “she saved the company money.” Additionally, there was an incident in which ECS leadership acted in a physically threatening manner toward an employee during a termination process. Despite the seriousness of the situation, the individual was not removed from the company. The handling of this incident was deeply concerning for me and created an uncomfortable and unsafe work environment. (Accountability) is another stated company pillar; however, a culture of blame is more commonly practiced. For others' mistakes, you have to apologize for not taking an extra precaution for their lack of common sense. (Inspiring Personal Growth) is another stated company pillar; however, in practice it often means taking on additional responsibilities, especially without pay corresponding. The COO has turned down plenty of raises but advocated for her own. Furthermore, the company does not offer professional training, development programs, clear growth paths, or tuition reimbursement. Inspiring personal growth is purely embracing you appreciating more work without complaint. . *** A typical day at work **** A typical day involved heavy micromanagement, often framed as adherence to the EOS system. While the weekly pulse meetings can be useful for tracking progress, management frequently neglects to offer meaningful support, but remembers to micromanage. People are expected to be assigned additional tasks and responsibilities without corresponding pay increases, training, and/or adequate preparation. When these new responsibilities/assignments are not met, teammates are often criticized rather than supported and met with understanding. Being set up to fail feels like a common experience, as overwhelming workloads are normalized and not considered a valid concern. If you are not “running around like a chicken with their head cut off,” you are considered to have it way easier than others. Taking work home and working weekends is treated as normal. When teammates raise concerns about workload or request support, they are often told " you get paid for the work you do. Not the time you work." Therefore, it does not matter how long you are working or under water with work. What matters is the work is getting done (no matter the cost) from my observations and experience. If a teammate cannot keep up with the continually increasing workload, management may label them as “not the right person for the right seat,” per the EOS system, which can ultimately lead to termination. There is high turnover here. *** What you believe you learned *** I admit from my experiences, I learned the art of taking accountability and the importance of mental health. If you cannot take accountability - your days are numbered. I learned more of the importance of mental health as it steadily declined the duration of my employment. I no longer enjoyed life. I dreaded Sundays, and could not even enjoy Saturdays because it was a constant reminder I would have to return eventually. I ensured in my next career opportunity to extensively inquire about workplace culture. *** Management **** Being this is a small private and family owned company, it can get "clickey". Favoritism is so obvious and reflects in treatment/privileges. That's all I need to say. *** The hardest part of the job **** The hardest part of the job is feeling undervalued, under-appreciated, under-paid and overworked. *** The most enjoyable part of the job *** The most enjoyable aspect of the role was the unlimited PTO policy; however, teammates are rarely fully off the clock. While responsiveness to emails may decrease during time off, it is generally expected that employees will assist with work matters before officially returning to the office, in the interest of being “a team player.” Lastly, please speak with the COO regarding her comments about black men. It is VERY uncomfortable to experience her repetitive behavior commenting on the sexualization of black men, including clients, and employees’ family (their dads). People come to work, not hear of your k*nks to black men. Cons Work culture, lack in diversity/inclusivity, extreme high turnover, and poor compensation