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    FedEx SmartPost Reviews

    Updated March 28, 2017
    111 reviews

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    Full-time Part-time
    3.1
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Barbara Wallander
    34 Ratings

    111 Employee Reviews

    Sort: Popular Rating Date
    Pros

    • Good benefits, great people to work with, good team atmosphere (in 12 reviews)

    • Pay is good, you can earn 40 hours worth of work for less with the pay (in 6 reviews)

    Cons

    • benefits could be a hell of a lot better for the part time employees (in 5 reviews)

    • Unless you're the favorite of some upper-management, don't expect to get promoted (in 5 reviews)

    More Pros and Cons

    1. Helpful (1)

      "FedEx Smartpost Reno Hub 5893"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Parcel Assistant in Reno, NV
      Current Employee - Parcel Assistant in Reno, NV
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at FedEx SmartPost part-time (Less than a year)

      Pros

      Provides a great opportunity to learn how to follow instructions on how to perform well in groups to maximize safety and speed in warehousing tasks from scanning and loading packages to using forklifts and trucks while collecting good starting pay and basic benefits with opportunities to apply for a higher position within the company or create a foundation of work experience to use in other companies. A culture of safety first, followed closely by productivity is strong at the outbound hub in Reno.

      Cons

      When employees working in teams do not communicate about off work issues, it can create misunderstandings that can create petty behavior that can result in poor performance and conflicts that give management troubles in hubs and sorts that are short staffed.

      Advice to Management

      It is my belief that FedEx Smartpost should create an day every few weeks or months where employees can fill out anonymous surveys that not only rate managers, but themselves and their coworkers. This survey should give employees an opportunity to reveal reasons why off work issues can create employees that have a difficult time presenting their best effort to have a positive and productive attitude. Managers can also fill in surveys that line up for example how efficient a given Parcel Assistant is at scanning and loading packages, and who they work best with in terms of team chemistry and speed.

    2. Helpful (1)

      "Parcel Assistant"

      Star Star Star Star Star
      Current Employee - Anonymous Employee in Ellenwood, GA
      Current Employee - Anonymous Employee in Ellenwood, GA

      I have been working at FedEx SmartPost part-time

      Pros

      I worked night shift so:

      It was pretty laid back
      Nice Team Members

      Cons

      Working night shift you ever know when the belt will stop.
      Some managers are lazy and ride around in the forklift or golf cart the whole shift.

    3. "Package Handler"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Minister/Manager in College Park, GA
      Current Employee - Minister/Manager in College Park, GA
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I have been working at FedEx SmartPost part-time (More than 10 years)

      Pros

      Good benefits, great people to work with, good team atmosphere

      Cons

      Average to poor working conditions, pay does equate to the work that's required

      Advice to Management

      Teamwork reflects leadership.

    4. "Fast paced"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Parcel Assistant in Clinton, PA
      Former Employee - Parcel Assistant in Clinton, PA
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I worked at FedEx SmartPost part-time (Less than a year)

      Pros

      At times the short work day. Was able to try different areas of the building during work shifts.

      Cons

      Short shifts (hours worked) limited bathroom breaks. Can only have a clear water bottle. Loud at times.

    5. "Recruiter"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Independence, MO
      Current Employee - Anonymous Employee in Independence, MO

      I have been working at FedEx SmartPost (Less than a year)

      Pros

      Very fun and rewarding experience

      Cons

      there were no cons I have experienced

      Advice to Management

      none

    6. "good place to work"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Palletizer Operator in Sacramento, CA
      Former Employee - Palletizer Operator in Sacramento, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at FedEx SmartPost (Less than a year)

      Pros

      you get paid weekly that's good

      Cons

      To hot in the wearhouse

    7. "Shady"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Package Handler in Reno, NV
      Former Employee - Package Handler in Reno, NV
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at FedEx SmartPost (More than a year)

      Pros

      It's honest work, easy to get, and great for just out of school kids or college students.
      Pays well for an entry level job.
      It's easy to master.

      Cons

      I was lied to about my hours and when I would receive my benefits. As a fulltime employee, I averaged about 28 hours per week. For a month after I moved to full-time I was assured by all of my managers and HR that I would receive my benefits immediately. Afterwards, I found out that I would not receive them until after 3 months, due to a merger we had. The only problem was that merger happened about 4 months before they started hiring for full time. The manager retaliated against many of the package handlers for a variety of petty reasons; EX: He yelled at a co-worker for loading improperly (not a repeat offender mind you), threatened another for asking for corporates number, and even harassed me for almost an entire work week for addressing an issue with another manager on another shift. Favoritism was also a common place thing. All of this behavior just seemed to be brushed under the rug.

      Turnover is high.

      Advice to Management

      Just be managers. Don't allow your position to influence negative behaviors towards your co-workers and don't use it to pamper your friends either. We are all trying to just make a living.

    8. "Shipping clerk"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Maintenance Tech in Detroit, MI
      Current Employee - Maintenance Tech in Detroit, MI
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at FedEx SmartPost part-time

      Pros

      Easy pace job that create workforce and money.

      Cons

      No union or type of position I would retire from.

      Advice to Management

      It was fun to work with mial.

    9. Helpful (1)

      "Parcel Assistant"

      Star Star Star Star Star
      Current Employee - Package Handler/Parcel Assistant in Milwaukee, WI
      Current Employee - Package Handler/Parcel Assistant in Milwaukee, WI

      I have been working at FedEx SmartPost (Less than a year)

      Pros

      met some humble people at the job, get along with most of the employees, learn a lot from the job, Peak Season money

      Cons

      never guarantee part-time hours, extremely hard work, hazardous environment, work 1000 hrs to receive benefits, laziness from other employees, hard-working employees constantly picked on by management to finish other employee''s mess (I mean Work),

    10. "Great Benefits"

      Star Star Star Star Star
      Current Employee - Package Handler in Aurora, CO
      Current Employee - Package Handler in Aurora, CO
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at FedEx SmartPost part-time (Less than a year)

      Pros

      Overall a great place to work. Sometimes the people that you have to work with will make your days either more difficult or smooth, just like any other job. They give a raise every 3 months for the first year of about $0.20. Also also, as soon as you start, each week that you work you accrue 1 hour of PTO and are able to use it after your first three months of working. The hours are really stable at my hub. we always start either at 7 or 7:30 if you work the nigh shift. But as peak season approaches it switches up to about an hour earlier. Be prepared to work around 40 hours a week during the holiday (peak) season. The pay is really good as well, especially compared to a lot of other minimum wage jobs out there. My hub pays $11.22 at the start. It's May now, and I've been working since October, I make $11.74
      My hub always tell us about promotions available.
      They really care about your safety.

      Cons

      If you're the type of person that gets overwhelmed or frustrated easily this job might be challenging for you as there are lots of packages that have to be processed, stacked neatly onto pallets, or loaded efficiently and neatly onto trucks. Sometimes the belts keep pushing boxes into your area no matter how much you already have. The work area can get messy, but you have to push through and get it done. Everyone has to go through it.

      Advice to Management

      Managers should make sure that leads are always helping people in need. Sometimes we'll have leads that just walk around acting like their doing stuff when there are lines full of boxes that need to be palatalized.

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