FiberLight Reviews | Glassdoor

FiberLight Reviews

Updated August 21, 2017
23 reviews

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2.0
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James F Lynch
11 Ratings

23 Employee Reviews

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  1. "FiberLight could use a revamp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FiberLight full-time

    Pros

    Have the opportunity to "self learn" layer 2 & layer 3 devices

    Cons

    Company divided... compete with each other instead of working together as a team.
    Training is not fairly distributed so that everyone can be up to par.
    Favoritism,
    Organization is non-existent....

    Advice to Management

    Stop neglecting your employees.


  2. "WTF - Welcome to Fiberlight(HELL)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FiberLight full-time

    Pros

    There aren't any pros with this place.

    Cons

    The COO, CEO and the CFO are incompetent and only care about receiving their "TOP" people work their employees like work horses.

    Advice to Management

    Management needs to revamp and listen to their employees because they are the ones who actually do the work and are trying to make the necessary changes to make their job less stressful.

  3. Helpful (2)

    "anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Atlanta, GA
    Former Employee - Anonymous in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FiberLight full-time (More than a year)

    Pros

    Small company so you get the opportunity to wear a lot of hats and do a lot of things

    Cons

    People weren't considered to be valuable but expendable.

    Advice to Management

    Consider treating people with more respect


  4. "Please read before you make any decisions, I had to find out the hard way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Arlington, TX
    Former Employee - Field Service Technician in Arlington, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FiberLight full-time (More than a year)

    Pros

    Not to many good pay and good overtime

    Cons

    Fiber Light as a company is one of the worst places I have ever worked. You are always worried if you are going to still have a job month by month. If you are hired on here as a tech it is more like you are a 3rd party contractor, upper management could care less about your problems or ideas you have to make your job less stressful. For the last year I have worked here we have only had 2 technicians that cover all of DFW and out as far northeast as Abilene and as far south as Temple TX. There is also no training you are hired on expected to the job you were hired for and also more that you weren't hired on to do. There is no help from upper management as far as they are concerned get the job done no matter how you have to get it done so they can get revenue into the company. There is no opportunity her for growth there are no pay increases. What you are hired on to do is what you will do the rest of the time you are with this company. highly recommend that you take the time to do the research and read these reviews before you make any decisions to take a job with this company.


  5. "National Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work remote, team work with in small sub groups.

    Cons

    Many leaders including EVP titles are very unprofessional. All quota's are the same with no regard to network availability and top producers can not hit quota. Too process driven. No accountablility from any deppartments.


  6. Helpful (1)

    "VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Operations
    Former Employee - Vice President Operations
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at FiberLight full-time (More than 10 years)

    Pros

    Core employees are like family and work hard, they are always willing to go the extra mile. To help each other. They operate as a team.

    Cons

    Horrible upper Managment team. They work the field employees to death along with poor pay and no support. It's a dead end job!!

    Advice to Management

    Learn to appreciate the staff


  7. Helpful (1)

    "Operations - run away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FiberLight full-time

    Pros

    Great product, amazing service and uptime

    Cons

    Politics, terrible senior leadership, very cheap and work you to death, no where nearly enough resources to do what they do.

    Advice to Management

    Hire more people - and keep them.

  8. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great employees and working environment.
    Great fiber network presence.

    Cons

    Limitations on network expansion within the existing fiber footprint.


  9. Helpful (2)

    "Project Coordinator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    Pros

    Collaborative environment. Opportunity to work closely with multiple teams

    Cons

    Not enough resources and staff

    Advice to Management

    Hire more resources


  10. "Good place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NOC Engineer
    Current Employee - NOC Engineer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at FiberLight full-time

    Pros

    Learning opportunities. Supportive NOC team. Competitive pay. Supportive lower to middle management. Access to a wide variety of vendor equipment at layers one and two.

    Cons

    Upper management out of touch. Network engineering not held accountable and not held to standards of implementation or documentation. Positions that come open aren't backfilled, so staff (especially field technicians) are overworked.

    Advice to Management

    We need to get a healthier relationship between technical departments. The dynamic between NOC and Engineering is currently toxic, which not only makes daily work more difficult, but also limits opportunities for advancement.


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