FiberLight Reviews | Glassdoor

FiberLight Reviews

Updated November 28, 2016
16 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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James F Lynch
5 Ratings

16 Employee Reviews

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  1. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great employees and working environment.
    Great fiber network presence.

    Cons

    Limitations on network expansion within the existing fiber footprint.


  2. "Good place to learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NOC Engineer
    Current Employee - NOC Engineer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at FiberLight full-time

    Pros

    Learning opportunities. Supportive NOC team. Competitive pay. Supportive lower to middle management. Access to a wide variety of vendor equipment at layers one and two.

    Cons

    Upper management out of touch. Network engineering not held accountable and not held to standards of implementation or documentation. Positions that come open aren't backfilled, so staff (especially field technicians) are overworked.

    Advice to Management

    We need to get a healthier relationship between technical departments. The dynamic between NOC and Engineering is currently toxic, which not only makes daily work more difficult, but also limits opportunities for advancement.


  3. "Project Coordinator"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    Pros

    Collaborative environment. Opportunity to work closely with multiple teams

    Cons

    Not enough resources and staff

    Advice to Management

    Hire more resources


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  5. "Marketing Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FiberLight full-time (More than a year)

    Pros

    FiberLight's size is one of the greatest parts about working for the company. There's a lot of room to grow within and it's small enough that you're able to make a true impact. Furthermore, the company gives its employees ample opportunities and tools to develop their skills. The Marketing Department, in particular, really encourages you to develop your interests and strengths. Good work is appreciated and team members are always supportive. No day is the same, but that's half the fun.

    Cons

    The hidden politics within the company are the biggest downside. Some people have difficulty working with others, which makes the work environment sometimes tense. To thrive here you have to be willing to work with a lot of different personalities, as well as know when to ask for help and when to say no. They will work you all hours if they can, so know what you want your work-life balance to be going into the job.

    Advice to Management

    Employees must be recognized and appreciated more. Too many people feel over-worked and overly stressed, which is resulting in high employee turnover.


  6. Helpful (1)

    "Sales & Marketing Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FiberLight (More than 5 years)

    Pros

    People who thrive on autonomy will fit in well here. Many opportunities to explore all aspects of the business, as every employee wears many hats and interacts with other departments on a regular basis. Also great opportunities for direct interaction with senior leadership and C-suite. Most managers empower their employees to explore and implement calculated business cases for new processes and activities.

    Cons

    From a culture standpoint, leadership is very bottom-line driven, which means some policies and practices have been put into place for cost savings at the expense of other considerations. Also, internal communication could be more consistent and transparent.


  7. "Chaotic"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FiberLight full-time

    Pros

    Room to take initiative on projects. Lots of opportunity to learn the telecom business.

    Cons

    Don't look to management for help. Serious talent purge recently.

    Advice to Management

    Treat the employees that want to work for the company with a little respect, make sure managers take an interest.


  8. Helpful (1)

    "Headed in the right direction"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FiberLight full-time

    Pros

    Ability to be recognized for the contributions and ideas you bring to the table because of the size and startup mentality of the company.

    Cons

    FiberLight is a very reactionary company because of the nonexistence of processes, practices, policies, training and accountability. This causes a discord of continuity because people are working independently versus unified towards a common goal, which causes the high turnover rate we've been experiencing.

    Advice to Management

    Communicate a clearly defined 3 or 5 year company goal where a strategic plan can be mapped out so employees know what we're working towards and are assured to get the things required to reach our goals.


  9. "National Account Manager"

    Star Star Star Star Star
    Former Employee - National Account Manager in Columbia, MD
    Former Employee - National Account Manager in Columbia, MD

    I worked at FiberLight full-time (Less than a year)

    Pros

    Niche network fiber infrastructure company with a good network.

    Cons

    At the time I worked there in 2010 -11, very limited optical fiber network presence in Wash. DC / Baltimore areas.


  10. "Don't even think about it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at FiberLight full-time (More than a year)

    Pros

    Some really great co-workers (but they'll change constantly), most customers don't have issues with service once it's installed. Fantastic sales support from legal, the few long-term sales folks will help when asked. Marketing crew are responsive and work hard to help.

    Cons

    Terrible sales process, new management being added mostly from one company which has made poor corporate culture into untenable corporate culture. This company is completely operationally focused, new sales management is non-technical and has no idea how to push to a sales focused company. Input is consistently asked for yet immediately ignored. The staff turns over at an alarming rate, the company claims it's just "the way telecom sales" goes (I've never seen anything as bad as this). HR functions to hire and restructure benefits, does nothing to improve management or work environment. This place is a mess, they are a Verizon Wireless contractor trying to be a network provider with very limited success. Run, don't walk away from this one. If you insist on going through the interview process, please make sure to ask about the overall team success and be specific when asking how many people make their quota.

    Advice to Management

    Sell the asset and move on. Unless you are going to listed to your employees and embrace massive changes.


  11. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Good people to work with

    Cons

    Always facing layoffs when sales doesn't meet quota

    Advice to Management

    Time to look at true issues and invest in better Information Systems



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