First Choice Health Reviews | Glassdoor

First Choice Health Reviews

Updated December 30, 2016
13 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Ken Hamm
12 Ratings

13 Employee Reviews

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  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Respects your time
    Competitive Salary
    Great team environment
    Flexible schedule

    Cons

    Management longevity and low turnover offers lower opportunity for vertical moves


  2. "Sinking Ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great co-workers and downtown location

    Cons

    Upper management hasn't a clue about leading this company forward and sustaining employees. Their business model may have worked 20 years ago but they aren't gearing up for changes ahead in the field.

    Advice to Management

    Hoping the Board wakes up some day to the continual turmoil, turnover, and lack of forward direction


  3. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner III in Spokane, WA
    Current Employee - Claims Examiner III in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Choice Health full-time (More than 8 years)

    Pros

    Lots of chances for cross training and telecommuting.

    Cons

    Upper management tends to micromanage which shows lack of trust. Especially when people are meeting their daily and monthly goals.

    Advice to Management

    Relax and learn to trust your employees.


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  5. "NA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good benefits, relaxed work environment

    Cons

    difficult to achieve promotion here


  6. "Ok job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Seattle, WA
    Former Employee - Anonymous in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at First Choice Health full-time (More than a year)

    Pros

    Good peole. Great environment. Great benefit. People are helpful if you need anything. They are open and very accommodating. Good office style.

    Cons

    Heavy work load. Poor work life balance. Hard to advance if you want to step up. Poor management. Needs to improve on that.

    Advice to Management

    Think of its people


  7. "Wonderful company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Seattle, WA
    Former Employee - Customer Care Representative in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Choice Health (More than a year)

    Pros

    The training is very well done and the team support is outstanding. Also the HR department does a great job of showing that they care for their employees well being.

    Cons

    I can not think of any cons at the moment.


  8. "Claims"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Department in Spokane, WA
    Current Employee - Claims Department in Spokane, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at First Choice Health full-time (More than a year)

    Pros

    Good benefits and people. They let you work from home. I enjoy the work. Perfect fit for me.

    Cons

    Don't really have cons for me. Other employee's find things to complain about and do not seem to trust management. But I stay out of that and do my job and I was happy. I am being laid off - wish they would have laid the people off who complain instead of me.

    Advice to Management

    I think management is good. I like my supervisor. Maybe could work on improving communication.


  9. "Run away..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at First Choice Health full-time (More than 5 years)

    Pros

    Nice people work here -- below the leadership level

    Cons

    The leadership team is a piece of work -- look up "dysfunctional" in the dictionary to see their photos. They understand profits but not people, they keep their leadership team intact while treating the "worker bees" like easy-to-replace cogs so that they maintain their bonuses more so than produce quality, innovative products

    Advice to Management

    The Board needs to shake this management team up as the management team is too dysfunctional to make any changes. Period.


  10. "Great Work Environment"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have really enjoyed my time at First Choice Health. I have learned a lot and every one is very nice. It is a great place to work especially with the emphasis on wellness.

    Cons

    Some upper level management is not always available for questions.

    Advice to Management

    Allow for better assignment of resources


  11. Helpful (1)

    "It's a JOB"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at First Choice Health full-time

    Pros

    Nice people, good location, overtime pay, not too mentally challenging, plug and play work, nice people. good PTO, fsa and health benefits.

    Cons

    lots of stress and chaos. Seem to work extra long unnecessarily. Spend lots of time fixing errors. something always seems to be broken.



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