Does First Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, First Hospitality employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at First Hospitality. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at First Hospitality?

78% of First Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Hospitality 4.0 out of 5 for work life balance, 4.1 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Hospitality?

General Manager (33) , Director of Sales (8) , Front Desk Agent (5) , Sales Manager (5) , Assistant General Manager (4) , Operations Manager (3) , Area Revenue Manager (2) , Director of Sales and Marketing (2) , Director of Sales and Marketing (DOSM) (2) , Front Desk Associate (2) , Guest Experience Manager (2) , Manager (2) , Operations (2) , Property Accountant II (2) , Sales (2)

What are the pros of working at First Hospitality according to real employee reviews?

"Benefits are good." ((in 10 reviews)); "Great leadership, wonderful hiring process that results in fantastic employees." ((in 7 reviews)); "They do own a lot of properties, so there are opportunities to move around if you can land one." ((in 5 reviews)); "Everyone on the team is always in a great mood" ((in 5 reviews)); "Work life balance, clear goals and directives" ((in 4 reviews))

What are the cons of working at First Hospitality according to real employee reviews?

"Management are rewarded, hourly are not." ((in 10 reviews)); "That leader then left and left another manager to clean up the mess." ((in 5 reviews)); "Upper management and corporate are super cliche" ((in 5 reviews)); "Lots of nepotism." ((in 4 reviews)); "Their approach to leadership, support, and company culture sets a high standard, and I am grateful to be a part of it" ((in 4 reviews))

What are the top reviewed First Hospitality locations?

Chicago , Rosemont , Columbus , Ann Arbor , Minneapolis , Des Moines , Milwaukee , Grandville , Louisville , Indianapolis , South Bend , Toledo , Georgiana , Birmingham , Champaign , Bloomingdale , Kenosha , Pleasant Prairie , Menomonee Falls , Memphis , Saint Paul , Bloomington , Kokomo , Mishawaka , Reynoldsburg , Augusta , United States Coast Guard - Air Station Sacramento

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First Hospitality

First Hospitality reviews

4.2

78% would recommend to a friend

(179 total reviews)

David Duncan

88% approve of CEO

78% positive business outlook

Ratings by category

4.3

Career opportunities

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

4.0

Senior management

First Hospitality has an employee rating of 4.2 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

179 reviews

5.0

Mar 17, 2026

Best Company I’ve worked for!

Director of sales and marketing (dosm)

Recommend

CEO approval

Business Outlook

Pros

Very employee centric and collaborative all the way to the top, experts in their field, most efficient budget process I’ve ever seen, and this company hires the best of the best! No egos here

Cons

Absolutely no cons to report

5.0

Jan 21, 2026

They really do walk the talk

Managing director - global sales

Recommend

CEO approval

Business Outlook

Pros

90 days in and I find this to be a fantastic company to work for. Senior leadership really cares about their associates and is very responsive to feedback. My direct report in particular is AMAZING. Love working for him and I feel like he has instilled trust and confidence in what I am bringing to the table.

Cons

Some of the technology is a little behind the company I left (expense reporting in particular), but they are aware and making strides. Insurance has also been a bit of a journey to navigate based on what I had with my previous job, but it's manageable.

4.0

Jan 6, 2026

Sales Manager

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Hilton benefits, new bonus structure

Cons

The employees on the property were great to work with with the exception of some of the managers who were rude.

Viewing 1 - 3 of 179 Reviews

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First Hospitality

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Best Company I’ve worked for!

They really do walk the talk

Sales Manager

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