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      First Step

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      First Step reviews

      2.5

      30% would recommend to a friend

      (20 total reviews)
      avatar

      Tom Knight

      38% approve of CEO

      28% positive business outlook

      Ratings by category

      2.8

      Diversity & inclusion

      2.6

      Work/Life balance

      2.6

      Compensation and benefits

      2.5

      Culture & values

      2.4

      Senior management

      2.3

      Career opportunities

      First Step has an employee rating of 2.5 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an average working experience there. The First Step employee rating is 27% below average for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      20 reviews
      1.0
      Dec 12, 2022

      Horrible Administration

      Prevention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Must be able to work independently and not rely on management. (Pro and con)

      Cons

      Horrible Administration with a high turnover rate. Our department had 7 employees leave in less than 2 years and none were replaced, in essence leaving 3 people to do the job of 10. HR and supervisors refused requests for special accommodations due to injury. Supervisors refused raises and (back) pay after I left. No raises are ever given. Administration is completely clueless as to what their programs are, what the community needs are and/or how to implement them. EVERYTHING is about money and nothing about the people matter. Would definitely not recommend working there.

      1.0
      Nov 22, 2024

      Horrific

      Lpc therapist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had the best coworkers. Great health and benefits.

      Cons

      Everything...the higher-ups destroyed the company by losing multiple contracts. Overworked and underpaid staff. Huge turn over rate. Over 30 people quit by the time I left. I had at least 20 clinicians in my team. As of now, only two stayed.

      2.0
      Oct 30, 2024

      Most Stressful Job of My Life

      Shelter advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - You get to help people in rough situations find safety and support

      Cons

      - The shelter advocate often works alone in the shelter and plays the following rolls: office admin, maid, data entry specialist, security guard, baby sitter, counselor, and 24-hour crisis hotline operator. All for $10 an hour.

      Viewing 1 - 3 of 20 Reviews
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      ReviewsFirst Step reviews

      Glassdoor has 21 First Step reviews submitted anonymously by First Step employees. Read employee reviews and ratings on Glassdoor to decide if First Step is right for you.