Does First TransPennine Express pay their employees well?

According to anonymously submitted Glassdoor reviews, First TransPennine Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at First TransPennine Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at First TransPennine Express?

71% of First TransPennine Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First TransPennine Express 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at First TransPennine Express?

Conductor (8) , Train Driver (8) , Train Conductor (7) , Railroad Conductor (4) , Engineer (2) , Gateline Assistant (2) , Host (2) , Resource Deployment Allocator (2)

What are the pros of working at First TransPennine Express according to real employee reviews?

"Many Good and friendly colleagues" ((in 6 reviews)); "decent pay" ((in 5 reviews)); "Its a rewarding career, well paid and good pension." ((in 4 reviews))

What are the cons of working at First TransPennine Express according to real employee reviews?

"Poor management, not treated well" ((in 8 reviews)); "long hours and very busy as short staff" ((in 3 reviews)); "Very poor management Toxic culture Disorganised" ((in 3 reviews))

First TransPennine Express reviews

3.4

71% would recommend to a friend

(71 total reviews)

David Clement Gausby

64% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

First TransPennine Express has an employee rating of 3.4 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First TransPennine Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

71 reviews

3.0

Jun 15, 2026

Decent pay and colleagues, but personal safety issues

Conductor

Recommend

CEO approval

Business Outlook

Pros

decent pay lots of overtime available great colleagues Great unions with fantastic reps who do their best to make a difference.

Cons

Safety on the trains is the worst its ever been. Assaults and threats from passengers are regular. Made worse by trains that are often without working toilets or aircon and are often filthy inside.

4.0

May 3, 2026

Good holidays and free travel, but tough shifts

Railroad conductor

Recommend

CEO approval

Business Outlook

Pros

Good holidays and plenty of spare days, free travel

Cons

Shifts, early, late and weekends

4.0

Apr 11, 2026

Comfortable

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hybrid / flexible and mean it - can vary by team.

Cons

Tedium of a large company without generating profits can feel Sisyphean.

Viewing 1 - 3 of 71 Reviews

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Jobs at First TransPennine Express

Customer Ambassador - Edinburgh

Huddersfield, England

TRU Business Change Manager

Financial Accounting Manager - Fixed Term (6 months)