FirstService Reviews | Glassdoor

FirstService Reviews

Updated June 9, 2017
11 reviews

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3.4
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FirstService President & Chief Executive Officer D.Scott Patterson
D.Scott Patterson
2 Ratings

11 Employee Reviews

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  1. "CAM in Miami, FL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CAM in Miami, FL
    Former Employee - CAM in Miami, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at FirstService full-time (More than 3 years)

    Pros

    Large company with lots of positions/ opportunities around North America.
    Good benefits. 401K % matching, medical/dental (depending on site), plus.
    Maybe more added-value support than other smaller PM local companies.

    Cons

    Little to no support from your supervisors with your client because in the end all they care about is keeping their account, which is somewhat understandable.
    Depending on your assigned accounting reps and other staff at corp, it could be challenging to work productively.


  2. "Concierge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Supervisor in Sandy Springs, Fulton, GA
    Current Employee - Front Desk Supervisor in Sandy Springs, Fulton, GA

    I have been working at FirstService full-time (Less than a year)

    Pros

    Always opportunity for growth within the company

    Cons

    This isn't any downside to working for the company.

  3. "Corporately insensitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good salary and fun coworkers

    Cons

    Do not support staff with attentive training or advice

    Advice to Management

    Value your employees more


  4. "Manager of Administrative Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fairfax, VA
    Former Employee - Anonymous Employee in Fairfax, VA
    Doesn't Recommend
    Neutral Outlook

    I worked at FirstService full-time

    Pros

    Large, stable company, offers fair benefits

    Cons

    Lack of career growth opportunities


  5. Helpful (1)

    "Terrible upper and mid-level management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in Hollywood, FL
    Former Employee - Property Manager in Hollywood, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at FirstService full-time (More than a year)

    Pros

    Since it is a nationwide company, there are some opportunities for advancement. Property managers are given the freedom to manage their time, but the workload can make it difficult to meet expectations.

    Cons

    Terrible communication between upper management and mid-level. Made a habit of saying one thing and doing the complete opposite. Late and often inaccurate with commission payments for Property Managers.


  6. "FirstService Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstService full-time (More than 5 years)

    Pros

    The company is constantly striving to improve customer service and experience.

    Cons

    Unfortunately this industry has low profit margins, which trickles down to the employees.


  7. "Good people, bad pay and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at FirstService full-time

    Pros

    Most of the people are nice and have been there a long time.

    Cons

    The benefits are almost non-existant, I get the feeling they would provide zero if they legally could.

  8. "Great Growing Company!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at FirstService full-time (More than a year)

    Pros

    - Great Pay
    - Fantastic Benefits/PTO!
    - Bonuses
    - Great Facilities
    - Proffesional People
    - Flexible
    - Empowers Employees
    - Goals
    -Fair Human Resource Policies and Procedures

    Cons

    -More training for employeesto help them understand the business.


  9. "Property Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefit, Good start, Good community

    Cons

    hard to change the site


  10. "property manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in Vancouver, BC (Canada)
    Former Employee - Property Manager in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FirstService full-time (More than a year)

    Pros

    great training, many career opportunities due to lots of sister companies

    Cons

    benefits could be more generous


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