Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 31 reviews)); "Good benefits and good hours" ((in 22 reviews)); "Great Culture and enjoyed my time there" ((in 21 reviews)); "Great coworkers" ((in 10 reviews)); "The team is great." ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Life Balance Issues: Long hours and last" ((in 21 reviews)); "Bad management, need more structure" ((in 20 reviews)); "No work/life balance" ((in 11 reviews)); "Some managers get 3 days off while others only get two." ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

Skip to content Skip to footer

Notifications

FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

3.0

Apr 10, 2026

Independence comes with demanding physical work and poor management

Courier

Recommend

CEO approval

Business Outlook

Pros

Independence on the job and easy to get in

Cons

Physically demanding, poor management and equipment & logistics issues

3.0

Apr 8, 2026

People are great, pay is low

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

3.0

Feb 7, 2026

Last Resort Job

Personal shopper

Recommend

CEO approval

Business Outlook

Pros

Good if you want to be well versed in different tasks, cafeteria available with decent food, good discount on food purchases

Cons

Too much drama amongst management that trickles down and creates bad employee morale, lazy workers mean good workers work twice as much

Viewing 1 - 3 of 537 Reviews

Top companies for "Compensation and Benefits" near you

Wawa

3.9★Compensation & Benefits

Nespresso

3.7★Compensation & Benefits

Ahold Delhaize

3.9★Compensation & Benefits

The Honey Baked Ham Company

3.5★Compensation & Benefits

Jobs at FreshDirect

Freezer- Personal Shopper

Ambient- Personal Shopper

Chill- Personal Shopper

MTO C4- Personal Shopper