FreshDirect Reviews | Glassdoor

FreshDirect Reviews

Updated July 15, 2017
150 reviews

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3.2
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Jason Ackerman
69 Ratings

150 Employee Reviews

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Pros
Cons
  • Long Hours, Some corp positions are plant based and do require working non traditional hours (in 7 reviews)

  • The hours work/life balance SUCKS (in 4 reviews)

More Pros and Cons

  1. "Fresh Direct Transportation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Long Island City, NY
    Former Employee - Driver in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FreshDirect full-time (Less than a year)

    Pros

    Great training, good managers.
    Generous company providing great events for the staff.

    Cons

    Weather sometimes makes it hard to deliver timely.

    Advice to Management

    Keep listeningg to your employees and keep the discounted food options for the employees.


  2. "Route Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in New York, NY
    Former Employee - Delivery Driver in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FreshDirect full-time (Less than a year)

    Pros

    If you're hard working, there's always work for you and lots of overtime

    Cons

    Starting pay isn't so good.

    Advice to Management

    Value your employees with higher pay

  3. "Sr. Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreshDirect full-time (More than 5 years)

    Pros

    Good people, a foodies paradise. Ability to grow & collaborate on cool projects.

    Cons

    Not a lot of space. Shifting Priorities.

    Advice to Management

    Invest in Technology. Empower cultural


  4. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreshDirect full-time

    Pros

    The company thrives on food and people. Every day there is food and beverages being sampled to ensure it is best in class whether seasonal or new. Everyone in the company is very respectful of each other and it is just a fun environment.

    Cons

    It is not the greatest neighborhood to find takeout food


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Long Island City, NY
    Former Employee - Anonymous Employee in Long Island City, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at FreshDirect full-time (More than a year)

    Pros

    Learned a lot about delivery logistics

    Cons

    The culture is toxic. The senior leadership needs to overhaul the plant management team in order to be successful in the future.

    Advice to Management

    Clean house with existing supervisors and managers that have been there since inception.


  6. "Worse place to work as a Linux System Engineer!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Linux Engineer in Long Island City, NY
    Current Employee - Senior Linux Engineer in Long Island City, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FreshDirect full-time (More than 5 years)

    Pros

    -Decent Pay
    -Decent vacation
    -Discounted Meals
    -They give you free coffee
    -They give you a mobile

    Cons

    -No work/life balance
    -Bad management within IT
    -People will stab you in the back, particularly in IT
    -Be prepare to work 100/hours a week
    -Be prepare to be micromanage
    -No opportunity for growth
    -Very limited training for IT staff

    Advice to Management

    -Stop making bad decisions and clean up the mess of those that have caused the damaged.
    -Stop making your employees work 100/hours a week
    -Treat your employees with courtesy, politeness, and kindness


  7. "Amazing company towards me and my family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Acquisition Specialist in Long Island City, NY
    Former Employee - Talent Acquisition Specialist in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FreshDirect full-time (More than 5 years)

    Pros

    Great opportunity for growth. The company offers promotions internal in the company. The company treats us employees great and care about us, our health and our family.

    Cons

    The Recruiters for Transportation should go through a better process in bringing Drivers to the company. And also do a week training for drivers.

    Advice to Management

    Keep doing what you do

  8. "Decent place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fast paced environment, never a dull day

    Cons

    Still developing processes, the hours are rough


  9. "Overall good work place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FreshDirect full-time

    Pros

    Flexible hours are offered. Day time and night time positions.

    Cons

    FreshDirect is a cold environment.


  10. "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They truly care about you

    Cons

    None really. I left because I found another job, close to home


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