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FreshDirect Reviews

Updated Nov 29, 2023

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Found 470 of over 515 reviews
3.5
62% Recommend to a Friend
FreshDirect Managing  Director  David Bass
75% Approve of CEO

Found 469 of over 515 reviews

3.5
62%
Recommend to a Friend
75%
Approve of CEO
FreshDirect Managing  Director  David Bass
David Bass
48 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "You’ll meet some great people(in 28 reviews)
  • "Great benefits after 3 months of work.(in 21 reviews)
  • "Office culture is good.(in 14 reviews)
  • "great work environment and challenge you to become better(in 9 reviews)
  • "Great coworkers(in 9 reviews)
Cons

Ratings by Demographics

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This rating reflects the overall rating of FreshDirect and is not affected by filters.

    1. 5.0
      Nov 14, 2023
      POC
      Current Employee, more than 1 year
      Bronx, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s a place where you can grow

      Cons

      Lots of work and som ss

      1. 4.0
        Nov 29, 2023
        Outbound Associate
        Former Employee, less than 1 year
        Brooklyn, NY
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Get hired in a pretty short time

        Cons

        Working in a freezer can get pretty cold

      2. Join the FreshDirect team
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        1. 3.0
          Nov 16, 2023
          Associate Category Merchant
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Cool company and mission. Great to work with vendors and some really fun coworkers. Unlimited time off

          Cons

          No mobility Salaries aren’t super competitive

          1. 2.0
            Nov 14, 2023
            Senior Manager
            Current Employee, more than 5 years
            New York, NY
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Learning curve is really great and you can get hands on experience on projects

            Cons

            Senior Management is not transparent and doesnt care about the future growth

            1. 5.0
              Sep 10, 2023
              Shuttle Driver
              Current Employee, more than 3 years
              Recommend
              CEO Approval
              Business Outlook

              Pros

              I Mark Mosley have 3 years experience in shuttle bus driving. I've worked at FedEx for 2 years as an driver. I'm an very hard worker that learns quickly. I know how to read labels to get the correct packaging and shipments to the correct department. I'm an team player that very observant. I really take pride in my work.

              Cons

              My cons are I live in Brooklyn. That's why I will have to leave my house 2 hours earlier, to get to work on time. That's why I asked for the night shift because it's less traffic.

              1. 5.0
                Nov 8, 2023
                Vice President Merchandising
                Current Employee
                New York, NY
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Good pay and benefits offered.

                Cons

                Upper management is tight knit from our parent company and do not relay information down.

                1. 4.0
                  Oct 30, 2023
                  Truck Driver
                  Current Employee, more than 8 years
                  Bronx, NY
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good job vacation and sick time pay

                  Cons

                  Need more overtime on the week

                  1. 1.0
                    Oct 18, 2023
                    Associate Business Development Manager
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Discount on groceries & employee grocery store

                    Cons

                    Could’ve been a great career however leadership on the B2B team lacks the knowledge & skills to grow the dept. The level of micromanagement down to monitoring the amount of time in between emails sent was unbearable

                    1. 4.0
                      Sep 27, 2023
                      Personal Shopper
                      Current Employee, more than 1 year
                      New York, NY
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      If you like working over time and long hours. This the place for you. Not a bad workplace.

                      Cons

                      Long hours on your feet. Some places very cold.

                      1. 4.0
                        Sep 21, 2023
                        Operations Specialist
                        Current Employee, less than 1 year
                        Bronx, NY
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great training program, supportive Managment, friendly staff, nice benefits

                        Cons

                        Not a lot of room for upward mobility, pay is not the best but worth it for a calm job.

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                      FreshDirect Reviews FAQs

                      FreshDirect has an overall rating of 3.5 out of 5, based on over 515 reviews left anonymously by employees. 62% of employees would recommend working at FreshDirect to a friend and 51% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by -1% over the last 12 months.

                      62% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FreshDirect 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at FreshDirect to be culture, career development, benefits and the cons to be senior leadership, management.

                      Popular Careers with FreshDirect Job Seekers

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      IT Specialist

                      Passed 2 interviews with a board of Education , waiting for HR to communicate but I don’t know how long it takes to wait and when I should give up and move on?? It’s been 3 weeks since I’ve done the 2 nd interview.

                      1
                      1 Comment

                      CSM

                      Hi any one works as solutions engineer I got this task to do and would like to know if it’s correct what I’ve done please. Thanks a lot

                      1
                      0 Comments

                      Digital Strategy Consultant

                      Is it bad interview etiquette to ask about salary expectations WHEN the recruiter fails to bring that up in our screener? I did it so we could ensure alignment and the recruiter said she ‘usually waits to do that after the first call’ 🙄

                      2
                      3 Comments

                      Glassdoor has 515 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.