FreshDirect Reviews
Updated May 21, 2022
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Found 389 of over 420 reviews
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Recommend to a Friend
Approve of CEO
David Bass
6 Ratings
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Top Review Highlights by Sentiment
Pros
Cons
- "There is no due diligence at the field management level and managers have a tendency to intimidate employees." (in 10 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of FreshDirect and is not affected by filters.
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- Former Employee, more than 1 year★★★★★
Pros
Work-life balance is really good. I really love the culture and the community. Team members are very helpful, active, and charming
Cons
Sometimes work can be challenging while working there. You have to perform lots of roles at the same time.
- Current Employee★★★★★
Pros
work and get paid half off products they have in store.
Cons
cold, low pay, no growth.
- Former Employee, more than 3 years★★★★★
Pros
There is a lot of diversity and different cultures here.
Cons
it’s hard to get promoted because of the favoritism.
- Current Employee, less than 1 year★★★★★
Pros
Great Team, Great Working Conditions
Cons
Tolls and gas prices to get to work
- Former Employee★★★★★
Pros
Overall a great place to work, very supportive.
Cons
Work hour could be long sometime especially close to holiday
- Former Employee, less than 1 year★★★★★
Pros
I loved working at FreshDirect kept me on my feet and I loved helping my coworkers and getting on the shuttle bus was fun
Cons
Human resource is such liars
- Current Employee★★★★★
Pros
The worst job ever, no pros
Cons
This is by far the worst job ever
- Current Employee, less than 1 year★★★★★
Pros
Having a job and getting up everyday
Cons
Racist people sticking with each other and favoritism
Continue reading - Current Employee★★★★★
Pros
Nice place to work, good benefits
Cons
Bad management, need more structure
- Former Employee, more than 3 years★★★★★
Pros
Learned so much about supply chain and food safety.
Cons
For a women it was hard to been given a chance and in fact had to find my own promotion despite of getting all 4 on a scoring of 1 to 4 for performance.
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FreshDirect Reviews FAQs
FreshDirect has an overall rating of 3.1 out of 5, based on over 420 reviews left anonymously by employees. 49% of employees would recommend working at FreshDirect to a friend and 47% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
49% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FreshDirect 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at FreshDirect to be career development, benefits, coworkers and the cons to be senior leadership, culture, management.
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