FreshDirect Reviews | Glassdoor

FreshDirect Reviews

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Found 242 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
45%
Recommend to a Friend
57%
Approve of CEO
Jason Ackerman
123 Ratings
Pros
Cons
  • "extremely poor work life balance(in 8 reviews)

  • "Benefits could be a lot better, there is no 401k match, PTO is standard, salary is on the lower end of the spectrum(in 7 reviews)

More Pros and Cons
  1. "great food and a large option to choose from"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dispatch in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FreshDirect full-time for more than 4 years

    Pros

    company provided a discount for all employees

    Cons

    the company allowed favoritism to the employees

    Advice to Management

    put personal issues aside and allow employees to grow within the company

  2. "Short but decent"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Shopper in Bronx, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at FreshDirect full-time for more than a year

    Pros

    The position I had was easy.

    Cons

    The temperature at the warehouse was super cold

  3. Helpful (4)

    "Ignore The FAKE reviews"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FreshDirect

    Pros

    Great company to work for IF you are in between jobs and need money, but not good for long term growth

    Cons

    This company sucks as you can tell by all the fake reviews to boost the rating. Company runs on favoritism not skills or any real talent. Especially in the marketing department! but you won’t be surprised when you see the blatant favoritism shown by the CRO who only hires and keeps people who yes her to death. The marketing department is constantly experiencing turnover and has been called “toxic” by HR and everyone else...

    Show More

    Advice to Management

    Be real with your employees instead of lying and pretending to care

  4. Helpful (2)

    "STAY FAR FAR AWAY"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at FreshDirect full-time for more than 4 years

    Pros

    Only the employee store, nothing else!

    Cons

    People leave bad management, not good jobs. Management here is the absolute worst. Do not even think of taking your concerns to HR, they will not keep anything you say confidential. They overwork you and will have you on the verge of having a mental breakdown. This place is not worth it, nor do management and higher ups value your sanity. RUN FAR FAR AWAY.

  5. "Great place to work."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Safety Specialist in Bronx, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreshDirect full-time for more than a year

    Pros

    Great work environment. Good salary. Great people. Great employee discounts and benefits. Cheap quality food!!!

    Cons

    Mmmm...thinking 😞. Not sure at the moment.

    Advice to Management

    None.

  6. "Great Place to Work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreshDirect full-time for more than 6 years

    Pros

    New Facility Co-workers Teamwork Fast-Pace Environment Opportunities for promotion - I started as an associate

    Cons

    Warehouse is refrigerated 24x7 Business Can be long shifts No 401K match Commute

  7. "No work/life balance"

    StarStarStarStarStar
    • Overall
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FreshDirect full-time

    Pros

    Free lunch and snacks for employees

    Cons

    Low wage; Long hours, Short breaks

  8. "It was okay work isn’t hard just not a lot of communication"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Shopping Assistant in Bronx, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FreshDirect full-time for more than 2 years

    Pros

    It’s a mixed environment and you can learn new things everyday

    Cons

    Human Resources has Bad Communication..

  9. "Driver"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at FreshDirect

      Pros

      Friendly co workers Paid training New facility

      Cons

      Horrible management No time for a break Always on the go

      Advice to Management

      Restructure entire management

    • "Former Employee"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at FreshDirect full-time

      Pros

      The food and the people

      Cons

      There is no respect for loyalty

    Found 242 reviews