FreshDirect Reviews

Updated May 21, 2022

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Found 389 of over 420 reviews

3.1
49%
Recommend to a Friend
100%
Approve of CEO
FreshDirect Managing  Director  David Bass
David Bass
6 Ratings

What people are saying about FreshDirect

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Top Review Highlights by Sentiment

Pros
Cons
  • "Bad management, need more structure(in 16 reviews)
  • "Low pay and generally not the best days off(in 14 reviews)
  • "Extreme favoritism in all areas(in 13 reviews)
  • "Long Hours and mostly nights(in 12 reviews)
  • "There is no due diligence at the field management level and managers have a tendency to intimidate employees.(in 10 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of FreshDirect and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    Great culture

    Mar 25, 2022 - Software Engineer in Long Island City, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work-life balance is really good. I really love the culture and the community. Team members are very helpful, active, and charming

    Cons

    Sometimes work can be challenging while working there. You have to perform lots of roles at the same time.

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  2. 3.0
    Current Employee

    Glassdoor forced me to write a review so i can see reviews

    May 6, 2022 - Shipping Assistant in Bronx, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    work and get paid half off products they have in store.

    Cons

    cold, low pay, no growth.

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  3. 1.0
    Former Employee, more than 3 years

    Review for FreshDirect

    May 21, 2022 - Picker/Packer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is a lot of diversity and different cultures here.

    Cons

    it’s hard to get promoted because of the favoritism.

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  4. 5.0
    Current Employee, less than 1 year

    Great Work Environment

    Apr 12, 2022 - IT Asset Coordinator in Bronx, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Team, Great Working Conditions

    Cons

    Tolls and gas prices to get to work

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  5. 4.0
    Former Employee

    Great place to work

    Apr 11, 2022 - Marketing Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Overall a great place to work, very supportive.

    Cons

    Work hour could be long sometime especially close to holiday

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  6. 2.0
    Former Employee, less than 1 year

    Management is a joke

    Apr 23, 2022 - Personal Shopper in Bronx, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I loved working at FreshDirect kept me on my feet and I loved helping my coworkers and getting on the shuttle bus was fun

    Cons

    Human resource is such liars

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  7. 1.0
    Current Employee

    Sucks

    May 13, 2022 - Team Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The worst job ever, no pros

    Cons

    This is by far the worst job ever

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  8. 1.0
    Current Employee, less than 1 year

    Ready to quit

    May 4, 2022 - Picker/Packer in Bronx, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Having a job and getting up everyday

    Cons

    Racist people sticking with each other and favoritism

    Continue reading
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  9. 2.0
    Current Employee

    Good

    Mar 30, 2022 - Baker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice place to work, good benefits

    Cons

    Bad management, need more structure

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  10. 3.0
    Former Employee, more than 3 years

    Great place to learn

    Mar 25, 2022 - Inventory Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learned so much about supply chain and food safety.

    Cons

    For a women it was hard to been given a chance and in fact had to find my own promotion despite of getting all 4 on a scoring of 1 to 4 for performance.

    Continue reading
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Viewing 1 - 10 of 389 Reviews

FreshDirect Reviews FAQs

FreshDirect has an overall rating of 3.1 out of 5, based on over 420 reviews left anonymously by employees. 49% of employees would recommend working at FreshDirect to a friend and 47% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by -1% over the last 12 months.

49% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FreshDirect 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at FreshDirect to be career development, benefits, coworkers and the cons to be senior leadership, culture, management.

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