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Future Paytech Reviews

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2.3
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Chad Smith
40 Ratings

69 Employee Reviews

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Pros
  • Other than that, no pros I can think of (in 4 reviews)

  • The local management team is largely populated by charming, good-hearted people who really are part of the team vs (in 3 reviews)

Cons
  • can be a little frustrating at times when business owners do not show up for their scheduled appointment (in 7 reviews)

  • I asked if there were any actual customers who could tell me if they were glad they switched to Future PayTech and was told no (in 4 reviews)

More Pros and Cons

  1. "something easy..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Future Paytech full-time

    Pros

    you get a good size cubical and the hours are average. You can make unlimited amount of appointments which means you can make unlimited amount of money. The one in grand prairie Texas let you eat in your cubical. (think its shut down now)

    Cons

    you repeat the same line over and over again trying to call different bus. owners all day long and its hard to get a hold of one. Then when you do get a hold of one 8 times out of 10 they tell you no.

    Advice to Management

    i think you should at least start off paying 10.00$ an hour because 9:50 is way to low


  2. "Not at all the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only pros if there could be one is you're not out long hours of the day. Other than that not many.

    Cons

    Businesses they send you to aren't really businesses. more of a home office environment. So when I tell you you're going to businesses you're really not. Also it's just commission with no mileage reimbursement or salary.

    Advice to Management

    Add a salary of at least $30,000 a year plus commission. And actually have it that you're going to businesses not home offices because these people have no need for a payment processor now that technology allows people to accept credit card payments via smartphone.

  3. "My experience in one sentence... hmm, one word will do... misleading!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Sales Representative in Opelika, AL
    Former Employee - Independent Sales Representative in Opelika, AL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Future Paytech full-time (Less than a year)

    Pros

    I do not have any.... that's all I have to say but I got an error when trying to submit to have at least 20 words so I had to expand my comment! :)

    Cons

    Promise to give you atleast 2-4 leads per day... I was lucky to get one lead in one WEEK! The leads I was given was outside the "20 mile radius" of my zip code so I averaged about 900 working miles per month, no reimbursements. Mislead once again for their "fast start bonus".. which I delivered on my end but was never paid the bonus nor was I paid any residuals after 90 days! Their entire ad on different job boards is just a total lie. For anyone considering FPT, I would think twice. There are so many other companies out there in the same industry that actually offer you, base + commission + car allowance and actually care about you as a person... FPT wants you to believe you are so valuable to them because your the face out in front of clients, well they need to start treating their "independent sales agents" with more respect and committ to what they say they will compensate you for. You're the one out there making the deals and they put you in uncomfortable situations and then micromanage you and tell you, you did something wrong! Speaking of micromanaging.. my so called "advisor" was so rude, talked so much as if u know what your doing and never stopped to let me ask questions to learn! Their training is horrible and then they give you ONE person in the entire company that you can communicate with, it's a total mess. I was skeptical when I first started by reading people's comments and their rating with the BBB but I decided to give it a shot and decide for myself and continued... I should have listened to all the reviews I read instead. Financially, you can't make it solely working for a company that doesn't reimburse you for anything and doesn't give you leads like they guarantee you. The few leads, I did have I closed. Easy. However, cold-calling and going to business to business in person is extremely hard these days, everyone knows that so if they don't give u leads, u can't make any money! Just my two cents though! Good luck to any one actually brave enough to take on the challenge and be treated unfairly. Too many negative posts, feedbacks, etc about this company... it's not the company that is right over everyone else... trust me!

    Advice to Management

    I had great ideas to help your sales agents I would have loved to have shared with someone in upper management to maybe get my ideas in action which would have been very beneficially to all the sales reps but I had ONE contact within that company and that was it... couldn't speak to anyone else or voice my opinion on anything. Everything I was promised for the job description on the job boards, was completely misleading and flat out a lie in my situation!

    Future Paytech Response

    Feb 16, 2017 – Marketing Director

    We pride ourselves on providing service and support with integrity. We would love the opportunity to hear back from you and share your ideas that you feel may benefit the sales team. You can reach a... More


  4. "Not bad for what it is."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Future Paytech full-time

    Pros

    The local management team is largely populated by charming, good-hearted people who really are part of the team vs. just supervisors.

    Cons

    The job is strictly cold-calling small business owners, and often the contact information is wildly outdated and not pre-screened (for instance, FPT does not work with corporations- yet many times potential clients are plainly listed as such). The work is unpleasant most of the time, and at times unreasonable pressure is applied from upper management- the VP once pulled a young lady into her office in order to grill her about her low production numbers/appointments set, and after acknowledging that she'd listened to the employee's calls and that she was doing a great job, still wanted to know why she wasn't able to book more appointments and pushed the young woman with questions about "problems at home" that might be causing potential clients not to book appointments (despite the employee's having been doing a wonderful job per the VP of pitching appointments) until the employee cried.

    Advice to Management

    I understand this company has been sold, which means it's a great time to make positive changes! Put the power back into the hands of the local management- they're a great group. Move the experienced leads up vs. hiring outside of the company. And find a new VP- the current woman in that role is not good for morale or turn-over.


  5. "Run don't walk away from this job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Dallas, TX
    Former Employee - Sales Representative in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Future Paytech full-time (Less than a year)

    Pros

    They provide the shipping cost to send back their tablet....

    Cons

    Wastes your gas
    Wastes your time
    The appointments are to people the company pestered forever to give them 5 minutes to give them a pitch. The service they are providing is a necessary one they should not need to beat people over the head to get an appointment with a willing business owner.
    When you run out of business owners who begrudgingly let you pitch the product to them you need to approach business owners who don't have an appointment with you.
    When you seperate from the company the tablet they provide will need to be mailed back to them. I sent the tablet back the same day I left the company. The next day they called and emailed me asking me to send it back. I let them know I had sent it and it will get there when fedex gets it to them. I got threats via email and phone telling me they would take legal action if they did not recieve the tablet back. I messaged them back letting them know I sent it with the prepaid label and that if they take legal action for not receiving the package it should be fedex they fight not myself. I also let them know if they took legal action against me I would talk to a lawyer about a counter suit that would likely love to take on a big company and get a large settlement. The company didn't contact me after that. Best guess they got their package or made it an issue with fedex.
    If you accept employment by this company take pictures when anything happens with the tablet with a timestamp. When it is sent to you and when it is sent back take pictures of the fedex guy putting it into the truck. Take pictures at every point of your employment. This employment is not really an employment you are not an employee you are a subcontracter of sorts. So take care but best advice is keep looking this company preys on the desperate!

    Advice to Management

    Change sales stucture
    Change employment stucture
    Pay hourly+gas+commission
    Just commission does not bring anyone you want working for you. Especially with the amount of training you offer
    You guys are way to eager to higher anyone it is a red flag for anyone who knows anything.


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Columbia, SC
    Current Employee - Sales Representative in Columbia, SC

    I have been working at Future Paytech full-time

    Pros

    Love it . Great company to work for and they take good care of my customers.

    Cons

    Its sales and it has upsome and downs but love it

    Advice to Management

    Keep up the good work


  7. "FPT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Kennewick, WA
    Former Employee - Outside Sales Representative in Kennewick, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Future Paytech full-time (Less than a year)

    Pros

    Absolutely nothing. If you're not able to make a sale, which based on my experience, you're pretty much driving around to different businesses wasting gas.

    Cons

    Pure commission, cold calls, and terrible training methods and customer service advice

    Advice to Management

    Learn proper customer service

  8. Helpful (1)

    "Unfortunately named"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Can not think of one

    Cons

    Very dishonest. I actually had a business owner call me because of his funds not being deposited within the promised amount of time caused his account to be over drawn! Great customer service there were also extra fees added to several clients accounts as well.

    Advice to Management

    Try some honest business practices


  9. Helpful (1)

    "Stay The Heck Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Santa Barbara, CA
    Former Employee - Sales Representative in Santa Barbara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice technology and options available for the card processing customers. They seem to really provide great options to the customers at least.

    Cons

    In order to start working for them (as a California resident), I had to get a notary done and it ran me $30 because it was 3 forms. I got it done at the UPS Store. I asked about reimbursement and was contacted by phone asking why I didn't take it to a bank to get it done for free instead of being told I actually would get reimbursed.

    Also, there seems to be no offer to reimburse for mileage or gas, either.

    I asked if there were any actual customers who could tell me if they were glad they switched to Future PayTech and was told no.

    Advice to Management

    Offer guarantees to your paying customers that they really will see a 20-40% drop in their monthly fees for processing!! And stop using your employees for their own money!!!

    Future Paytech Response

    Oct 10, 2016 – Marketing Director

    I'm so sorry to hear about your negative experience with our company. We pride ourselves on providing service and support with integrity and I would love the opportunity to resolve and talk about any... More


  10. "I am a Marketing Rep and although it may have its good and bad days I love it! I love my FPT family!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Representative in Sherman, TX
    Current Employee - Marketing Representative in Sherman, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Future Paytech full-time (More than a year)

    Pros

    The atmosphere of the center is amazing and the supervisor team well Lets Just Say they are the Best Around!!!! Always supportive and always there to help when needed!

    Cons

    I cant much think of a Con or anything negative just trying to keep everyone motivated and positive can be a little tricky!!

    Advice to Management

    Keep up the hard work and encouraging words. They really are appreciated and much well needed in this line of work! Y'all Are Awesome and I'm sure I speak for all pur Reps Y'all Are AWESOME!!! #SmileandDial!

    Future Paytech Response

    Aug 2, 2016 – Marketing Director

    Dear Current Employee - Marketing Representative in Sherman, TX, it goes beyond saying that we appreciate your positive feedback. Thanks for recognizing our dedication to make this the best work... More


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