GCI Reviews | Glassdoor

GCI Reviews

Updated February 15, 2017
60 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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GCI President, CEO, and Director Ronald Duncan
Ronald Duncan
39 Ratings

60 Employee Reviews

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Pros
  • Good benefits and vacation plans (in 5 reviews)

  • Great people, doing great things for Alaskans (in 5 reviews)

Cons
  • Upper management can be difficult to work with (in 9 reviews)

  • A very large company it is easy to fall through the cracks when trying to accomplish things outside of your department (in 3 reviews)

More Pros and Cons

  1. "Network Engineer I"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Anchorage, AK
    Current Employee - Network Engineer in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCI full-time (More than 3 years)

    Pros

    I work with a pool of hard working and like minded people who are willing to share their knowledge. I am also able to work remotely.

    Cons

    Because of the success of GCI it has grown very quickly. Not all of the products or processes they provide have been documented and tribal knowledge is needed in order to successfully implement a solution.


  2. "Commercial account admin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at GCI full-time

    Pros

    Monday through Friday. Pay is fair, good atmosphere in most departments. Sense of community and ability to network.

    Cons

    Can feel undervalued, some of the hard workers are not always recognized. People take advantage of the hard workers to do it all.

    Advice to Management

    Keep making your employees feel valued. People work much better when they truly feel like they matter.


  3. "Great benefits but the company will work you to death and management will flat out lie to try to get you fired."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Specialist in Fairbanks, AK
    Former Employee - Retail Sales Specialist in Fairbanks, AK
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GCI full-time (More than 5 years)

    Pros

    Employee discount on internet & phones and almost free cable. Decent pay (although benefits and commission is slowly being cut back). Sometimes we get lunch.

    Cons

    Where to start? Well I left for a better offer because my commission pay was reduced by 75% over the last four years. Benefits are being cut left and right. Lower level employees are treated as disposable inconveniences and talked to in a very patronizing way. Some upper management will tell you to do something and not note an account then formally punish you for doing that thing. The pay is good but overall GCI is a toxic work environment for everyone except upper management. Also a super strict absence policy that's almost impossible to adhere to. Rules aren't enforced uniformly.

    Advice to Management

    Please try to stay professional. Follow the core principles. Do not belittle your front line workers or harass them about their weight, size, or political opinions. If you want to keep good workers try better to be understanding and forgiving of family, medical, or any other emergency absences.


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  5. "Great company with solid leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GCI full-time

    Pros

    Senior team is very experienced, good work/life balance and well run company.

    Cons

    All in all, a pretty great place to work.


  6. "#Alaska born and raised"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCI full-time

    Pros

    Great people, doing great things for Alaskans

    Cons

    Some people in leadership positions make decisions without thinking things through

    Advice to Management

    Please consider what your actions mean downstream, seriously put thought into the changes you want to make, not all suggestions deserve to go forward. Not just people but processes and customers.


  7. "Too brief to really comment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Consultant in Whitefish Bay, WI
    Former Employee - Communications Consultant in Whitefish Bay, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GCI (More than a year)

    Pros

    Had a place to park my car.

    Cons

    Lack of direction and consistent message made it a daily challenge.

    Advice to Management

    Appreciate and empower the folks on the front line.


  8. "Project Controls"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Management in Anchorage, AK
    Former Employee - Project Management in Anchorage, AK
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at GCI full-time

    Pros

    Great people to work with
    Flexible schedules
    Great Benefits
    Laid back atmosphere
    Gives back to the community
    Education compensation

    Cons

    Upper management can be difficult to work with
    Poor performing employees rarely addressed and dealt with

    Advice to Management

    Overall I have no complaints. GCI is a great company to work for. Maybe offer more incentive programs.


  9. "It's the world we all live in, right?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appointment Setter in Huntington Beach, CA
    Current Employee - Appointment Setter in Huntington Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great staff. Supervisors are long time pros in marketing. For the most part, the calls are non-stop.

    Cons

    As per usual, the appointment setting dept. recieves some colorful calls to deal with. You'll probably get called every name imaginable some days. That's why you better have some thick skin and be able to just move on to the next call that might be the person that can actually use solar.


  10. "Technician III"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician III/Engineering/Telecom Designer in Anchorage, AK
    Former Employee - Technician III/Engineering/Telecom Designer in Anchorage, AK
    Doesn't Recommend
    Negative Outlook

    I worked at GCI (More than 8 years)

    Pros

    When you think things are good, start looking for another job.

    Cons

    ITG will slit your throat when you turn your back.

    Advice to Management

    Go get un-brainwashed.


  11. "GCI"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Open door policy with most senior managers but not with all. Core departments are very easy and nice to work with.

    Cons

    very fragmented, major divide in departments, ITG needs major oversight.

    Advice to Management

    Lister to staff



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