GCI Reviews | Glassdoor

GCI Reviews

Updated May 22, 2017
88 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
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Approve of CEO
GCI President, CEO, and Director Ronald Duncan
Ronald Duncan
63 Ratings

88 Employee Reviews

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Pros
Cons
  • Upper management can be difficult to work with (in 10 reviews)

  • Not everyone in middle management believes in the company mission (in 4 reviews)

More Pros and Cons

  1. "Great place to work and build a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Anchorage, AK
    Current Employee - Director in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCI full-time (More than 8 years)

    Pros

    Lots of opportunities and very good culture. Innovation and creativity are rewarded. Easy access to all levels of company management.

    Cons

    If you don't work on the operations side of the house or in a revenue generating entity it can sometimes feel like you are a second class citizen.

    Advice to Management

    Recognize and reward the value of your support staff. Running a company is not possible without them and it is not okay to treat them as necessary evils.


  2. "GCI is not in touch with there employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Anchorage, AK
    Current Employee - Retail Sales Representative in Anchorage, AK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GCI full-time (More than 10 years)

    Pros

    GCI has pretty good benefits.

    Cons

    Middle Management does not care about their employees. Marketing is inconsistent, and does not give proper training on current promotions.


  3. "Recruiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Anchorage, AK
    Current Employee - Recruiter in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCI full-time (More than a year)

    Pros

    Great company to work for, culture of caring about their employees and room for professional growth and development.

    Cons

    There's nothing really that I don't like


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  5. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Anchorage, AK
    Current Employee - Anonymous Employee in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCI full-time (More than 5 years)

    Pros

    Employee focused culture. Open-door policy - you always have someone you can talk to even if it's not in your own department or management chain.

    Cons

    Can be too employee focused at times and management overlooks poor performance.


  6. "Circuit Coordinator III"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Anchorage, AK
    Current Employee - Anonymous Employee in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCI (More than 10 years)

    Pros

    Opportunity for advancement, friendly work environment with upper management supportive of family and work balance.

    Cons

    The pros listed above may vary depending on which department you work in and could be subject to change with reorganization.

    Advice to Management

    There's plenty of evidence to support that people who work from home are productive, perhaps even more so than those in an office environment. I would ask Ron to consider advising management to be open to the idea VS the hard line some take.


  7. "Area Manager - Retail - responsible for Retails Stores, staff & store operation while mentoring store managers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Anchorage, AK
    Current Employee - Area Manager in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCI full-time (More than 10 years)

    Pros

    GCI is a very fair, caring, friendly company to work for and takes care of it's employees. Open door policy to any management, at any time. Need help, all you have to do is ask. You are able to advance if that is your career path and management will help you get there.

    Cons

    There are no cons working for GCI.


  8. "GCI is a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Anchorage, AK
    Current Employee - Administrative Assistant in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCI full-time (More than 3 years)

    Pros

    GCI is a great company to work for. They treat their employees so great, they are understanding with life circumstances, and the environment is great.

    Cons

    I think with any job, everyone always wants MORE paid leave! But I think GCI have a very fair and great paid-leave benefit for employees.

    Advice to Management

    Keep up the good work.


  9. "GCI Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal and Executive Secretary in Anchorage, AK
    Current Employee - Legal and Executive Secretary in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCI full-time (More than 3 years)

    Pros

    GCI principles ensure a kind, respectful, caring and productive environment, benefits are unparalleled, and educational, training, opportunities for advancement, and volunteer opportunities in the community abound. This company shows its worth by the many employees who have been here for decades. The atmosphere is always forward thinking and never static. So many opportunities to learn new technologies.

    Cons

    Although our benefits package is among the best in the city and salaries are good, if the focus is only on salary at the expense of anything else, it is probably possible to match or exceed elsewhere - but not tempting to me, as I have so many friends in the city with real workplace headaches, stress and job insecurity.

    Advice to Management

    You are the best!


  10. "View from the middle of the road"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Engineer in Anchorage, AK
    Current Employee - Solutions Engineer in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCI full-time (More than 10 years)

    Pros

    Flexible Work schedule, interesting and challenging job environment, good 401k.

    Cons

    General lack of good processes and forward thinking and planning by upper management, though that appears to be changing. Newer Management does not communicate well, or at all, to lower level employees.

    Advice to Management

    Listen to the troops on the ground about things that need to happen and be forward thinking in terms of processes and procedures. Automate everything.


  11. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Anchorage, AK
    Current Employee - Anonymous Employee in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCI full-time (More than 10 years)

    Pros

    Innovative company which allows employees to participate in creation of new products, evolving technology, and opportunity for advancement within company.

    Cons

    Female leadership opportunities could use better focus. Keeping former executives on the payroll for extended periods while enacting front line hiring freezes leads to incongruity and lowers employee & management morale.

    Advice to Management

    Provide continued advancement opportunities for those whom are working on special projects at the request of their management. No employee wants to put their career on hold, while fulfilling a specific directive.


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