GCI Reviews | Glassdoor

GCI Reviews

Updated August 4, 2018
110 reviews

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4.0
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GCI President, CEO, and Director Ronald Duncan
Ronald Duncan
76 Ratings

110 Employee Reviews

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Pros
Cons
  • "General lack of good processes and forward thinking and planning by upper management, though that appears to be changing" (in 10 reviews)

  • "Not everyone in middle management believes in the company mission" (in 5 reviews)

More Pros and Cons

  1. "Great Company who Appreciates Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GCI full-time

    Pros

    - Company Meetings: They hold semi-annual company meetings where someone like the COO will take a couple of hours to provide all employees with company-wide updates. They are very informative meetings.
    - Benefits: GCI has a very good 401k plan and health care benefits
    - Treatment of Employees: Throughout my time at GCI, I've always felt watched out for as an employee. I've felt this from my immediate supervisor to the CEO.

    Cons

    - GCI is becoming a larger company which is causing it to be a little less flexible than it once was.

    Advice to Management

    Continue the track of showing employees you care.


  2. "Hidden Racism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Anchorage, AK
    Former Employee - Anonymous Employee in Anchorage, AK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GCI full-time (More than a year)

    Pros

    Pay... That is about it.

    Cons

    In the year I worked for the company, most of the non-white employees either quit or were fired. I myself am white so I was safe, but it was weird to see this and just gave me a creepy feeling. I am not from Alaska which is probably the reason I noticed it at all. None of the Alaskans seemed to notice or care about this trend. Most whites reading this review will probably not care or may even view it as a plus. For non-white individuals... be careful. Aside from the creepy racism, I would say this is a great place to work if you don't like to work. Most people are paid a full time salary for part time work. I would have stayed here forever, but I actually like to work and wanted to learn more about my profession than this company could offer.

    Advice to Management

    Lots of non-work related charges going towards expense accounts. Maybe educate your workers on what actually qualifies as an expense. Lots of wasteful spending.

  3. "Restructuring is getting tighter and tighter."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Records in Anchorage, AK
    Current Employee - Customer Records in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCI full-time (More than 8 years)

    Pros

    Wonderful atmosphere, and almost all employees are happy to be at work.

    Cons

    Sometimes communication between departments is not as good as it should be.


  4. "Laborer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at GCI full-time

    Pros

    The owner was easy to work with and involved in all projexts.

    Cons

    Pay was subpar.

    Advice to Management

    Be competive in compensation, or your most valued employees will work elsewhere.


  5. "Network Services Wireless Data Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Data Administrative in Anchorage, AK
    Former Employee - Wireless Data Administrative in Anchorage, AK
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GCI full-time (More than 3 years)

    Pros

    Great salary, support of management, flexible hours

    Cons

    Technology constantly changing, lack of documentation, lack of procedures, reporting, and documenting

    Advice to Management

    Stick with one method


  6. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer III in Anchorage, AK
    Current Employee - Network Engineer III in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCI full-time (More than 3 years)

    Pros

    Great culture, excellent benefits, fun workplace

    Cons

    Heavy workload, constantly changing process

    Advice to Management

    Right size hiring to meet demand


  7. "Uneven Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GCI full-time

    Pros

    Friendly coworkers, good pay, fun benefits

    Cons

    Overtime, very stressful, too many things in flux

    Advice to Management

    Quit changing things for the sake of change.

  8. "Business Order Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GCI full-time

    Pros

    great perks, benefits, amazing culture

    Cons

    micromanagement, difficult to move up within the company


  9. Helpful (2)

    "Good company. Could use some work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Anchorage, AK
    Former Employee - Customer Service in Anchorage, AK
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GCI full-time (Less than a year)

    Pros

    -Great benefits
    - Good pay
    - Great co-workers
    -Lots of free food and discounts/prizes

    Cons

    -Lack of communication between departments
    -Policies seem to constantly change daily/weekly on a trial (“Let’s see if this works or not”) basis, and when it doesn’t work, hard for employees to recover from the aftermath

    Advice to Management

    Better communication between departments, and better testing for systems and customer plans before launching.


  10. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GCI full-time

    Pros

    Best Company I ever worked for!

    Cons

    You love your job so much you are willing to work longer hours


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