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    GCI Reviews

    Updated September 18, 2017
    95 reviews

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    Full-timePart-time
    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    GCI President, CEO, and Director Ronald Duncan
    Ronald Duncan
    68 Ratings

    95 Employee Reviews

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    Pros
    Cons

    • Upper management can be difficult to work with (in 10 reviews)

    • Not everyone in middle management believes in the company mission (in 5 reviews)

    More Pros and Cons

    1. "Opportunities abound. Well managed company."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at GCI full-time

      Pros

      Good pay and full benefits, including performance-based yearly raises, 401k matching, educational benefits, full health benefits, 3-4 weeks paid vacation, periodic job market study based pay adjustments, plus opportunities to work on sales projects regardless of what department you are in.

      Lots of opportunities to cross-train and shift over to other departments to develop your career.

      Well-managed, especially at the C-level - very focused, talented, and admirable founder/CEO, GM, COO, and VPs. Lots of communication between C-level and entry-level, both via email and in person. They keep you constantly informed about how the company is doing. Most middle management great as well. Lots of friendly and fun people.

      Cons

      A bit more employee training - especially technical training - would be beneficial to the company, employees, and customers (though People Styles is great!).

      Occasional promotion of family or friend of senior management over more qualified candidates.

      Advice to Management

      Consider investing a bit more in training and career development for employees.

    2. "Great Company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Anchorage, AK
      Current Employee - Anonymous Employee in Anchorage, AK
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at GCI full-time (More than 10 years)

      Pros

      Great opportunity for advancement and technical education.

      Cons

      Not many, I enjoy working at GCI

      Advice to Management

      Keep appreciation of employees high, training is a must.

      3. Join the GCI team
      See Our Latest Jobs

    3. "This is a company that is tanking fast"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      Pros

      If you need experience this is a good starting point.

      Cons

      It has gone from mildly disorganized to chaos over the last 5 years. Senior management is almost totally disconnected. Middle management is panicking all of the time. Turnover is high, pay is roughly 2/3 of market with extensive overtime expected. Promotion is based on personality and "flash" no longer merit or ideas. This company is eating itself.

      Advice to Management

      Watch out for group think, talk to staff without middle management around. Quit promoting people past their highest level of incompetency. If everyone is agreeing with you then you likely aren't getting the real story.

    4. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at GCI full-time

      Pros

      Benefits
      Opportunities for growth are everywhere.
      Education assistance is great for those seeking furthering their education

      Cons

      Pay might not be adequate enough for work load given by supervisors.

      Advice to Management

      Promote first and give a larger workload. Some supervisors expect you to perform higher tasks before being promoted.

    5. "Slow days but a lot of benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Financial Analyst in Anchorage, AK
      Former Employee - Senior Financial Analyst in Anchorage, AK
      Recommends
      No opinion of CEO

      I worked at GCI full-time (More than 3 years)

      Pros

      Free GCI service, nice people to work with, they pay you about $5k for each year you don't use their health insurance

      Cons

      Had many supervisors over the years. They use a lot of contractors instead of full time employees. Your experience there depends a lot on your manager... some are easy to work with and flexible in your hours, some are not flexible at all and are hard to talk to.

    6. "Solid company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - IT Applications Manager in Anchorage, AK
      Current Employee - IT Applications Manager in Anchorage, AK
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at GCI full-time (More than 10 years)

      Pros

      Good people, with a strong culture of helping employees grow and progress.in their career. Lots.of change and opportunity to be had.

      Cons

      Low performance tends to get dragged along forever, this means good employees tend to carry the workloads of others often.

      Advice to Management

      Keep your employees who perform well acknowledged and work on weeding out the people dragging us all down.

    7. "Account Executive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Account Executive in Anchorage, AK
      Former Employee - Account Executive in Anchorage, AK
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at GCI full-time (More than a year)

      Pros

      Corp benefits, resources, experienced professional peers, unique product mix and flexible pricing, GCI package perks and nice facilities and information groups

      Cons

      Inabilities to communicate efficiently between departments and divisions. Old boy Businness practices in marketplace, rejection of suggestions for process improvement and collaboration tools even with excellent ROI.

      Advice to Management

      Break down division barriers and install CRM and collaboration tools

    8. "Great place to work and build a career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Director in Anchorage, AK
      Current Employee - Director in Anchorage, AK
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at GCI full-time (More than 8 years)

      Pros

      Lots of opportunities and very good culture. Innovation and creativity are rewarded. Easy access to all levels of company management.

      Cons

      If you don't work on the operations side of the house or in a revenue generating entity it can sometimes feel like you are a second class citizen.

      Advice to Management

      Recognize and reward the value of your support staff. Running a company is not possible without them and it is not okay to treat them as necessary evils.

    9. "management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at GCI full-time

      Pros

      Benefits and the front line folks

      Cons

      Management always plays catch up to industry leaders. No clue on what the front line really does. IT and network will never make necessary changes to lead the market

      Advice to Management

      Get out of the office and go to the call centers and stores

    10. "Sr. Mgr."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at GCI full-time

      Pros

      Loyal employees and generous compensation

      Cons

      Somewhat isolated from the community

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