Gateway Group One Reviews | Glassdoor

Gateway Group One Reviews

Updated September 14, 2017
33 reviews

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2.4
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Kurus Elavia
14 Ratings

33 Employee Reviews

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  1. "Through Security Eyes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Supervisor in Newark, NJ
    Current Employee - Security Supervisor in Newark, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Gateway Group One full-time (More than 8 years)

    Pros

    One of the best reasons to be employed with this is company, you get to branch on to bigger and better opportunities.

    Cons

    Some work sites are managed poorly. The work site Managers need to uphold a professional and productive work environment for their Officers as well as the Client.

    Advice to Management

    Come to join our company with an means to grow and to better yourself. Because if you land in the right Site you can network and go onto bigger and better opportunities, like not just having a Job but having a Career!


  2. "Security Officer"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gateway Group One full-time

    Pros

    The pay is 11.00 an hour
    Steady hours

    Cons

    The pay isn't worth it after taxes

    Advice to Management

    Pay employees better and treat them with respect

  3. "Worst upper management I have ever encountered in 38 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Employee in Las Vegas, NV
    Current Employee - Line Employee in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Gateway Group One full-time (More than 8 years)

    Pros

    Great line employees, that want to make an honest living. Great contracts with wonderful Airlines. When egos are removed from managers and they utilize the talent within, it could be an amazing place to work.

    Cons

    Worst leadership Team and it starts at the top. Countless complaints have been levied against them to corporate but have been ignored. Leads through harassment and intimidation. People’s talent is not utilized and micromanagement runs rampant due to lack of ability.

    Advice to Management

    Change the leadership and care about your employees well-being.


  4. "Overworked and undervalued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wheelchair Escort in Los Angeles, CA
    Former Employee - Wheelchair Escort in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gateway Group One full-time (More than a year)

    Pros

    Meet people and tipped out accordingly

    Cons

    Have to work mandatory overtime. No sick time for an entire year. Pay close to minimum and demanding all the time. Asked to come in on days off each week. Extremely short staffed.

    Advice to Management

    Be more caring towards your employees, they're human not robots.


  5. Helpful (2)

    "There is no longevity here......"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gateway Group One full-time

    Pros

    Co-Worker.... Let me elaborate. If you are lucky enough to work with a fine set of individuals, that'll be the only thing to look forward to.

    Cons

    Almost everything. There may not be one thing (aside from what I have listed in the Pros) that isn't a con.

    Advice to Management

    Show more appreciation to your employees, whether corporate or in the field.


  6. "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The work itself is easy.

    Cons

    Theres a lot of politics and you do all the managers paperwork, basically.


  7. "Passenger Assistant - Gateway Group One"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of exercise, decent tips sometimes, variety of schedules, get to meet nice people.

    Cons

    Crummy tips sometimes, low hourly pay, when I worked there the company did not offer medical/dental benefits.

  8. Helpful (1)

    "Salary and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative
    Current Employee - Customer Care Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gateway Group One full-time (More than 3 years)

    Pros

    Compared to other contractors at JFK airport, it pays the highest starting rate of $13.15 hourly. Also, an employee is sure to get 40+ hrs per week

    Cons

    No pay increase in the 4 years I've been working for the company. I heard some senior employees who said that they've working 6+ years and they haven't got any increase in the hourly rate. There are no health, retirement, 401k benefits, either.

    Advice to Management

    None


  9. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Recommends
    Negative Outlook

    I have been working at Gateway Group One full-time (More than a year)

    Pros

    The CEO and Dr. Dennis Gross are amazing in every way. East Coast Regional Sales manager is the only reason, the midwest, east coast field Account Executives/coordinators are still with the company.

    Cons

    National Sales Director has no idea what she's doing. She is fake and can not make anyone respect her with her condescending ways.

    Advice to Management

    Listen to your field team, they are in the trenches every day. They know what works and what doesn't.


  10. Helpful (1)

    "Customer Care Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Long hours, some employees are nice others will throw you under the bus especially the older ccr's

    Cons

    supervisor/manager try catching you doing something wrong to write you up. cant't sit, can't talk to your fellow ccr's. Winter time your outside. no health benefits have to pay in full for health insurance, very unprofessional, no social life, they care about covering call outs. No room for growth unless your indian, or guyanese your good.(nothing against indian or guyanese they my peoples) Don't say i didn't tell you though. If you have another job don't leave for this one or if you have to offers pick the other job please!

    Advice to Management

    Change the management


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