Does Genesco pay their employees well?

According to anonymously submitted Glassdoor reviews, Genesco employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Genesco. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Genesco?

65% of Genesco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genesco 3.1 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Genesco?

Sales Associate (23) , Store Manager (20) , Assistant Manager (18) , Customer Service Representative (17) , Co-Manager (9) , Manager (7) , Sales Lead (5) , Part Time Sales Associate (4) , Call Center Representative (3) , Retail Sales Associate (3) , ASM (Area Sales Manager) (2) , Accountant (2) , Administrative Assistant (2) , Co Manager (2) , Customer Service (2)

What are the pros of working at Genesco according to real employee reviews?

"Great people to work with" ((in 20 reviews)); "Good benefits" ((in 8 reviews)); "Good coworkers." ((in 5 reviews)); "Decent hours." ((in 5 reviews)); "A good Work life balance" ((in 4 reviews))

What are the cons of working at Genesco according to real employee reviews?

"Low pay and lots of hours for field employees." ((in 24 reviews)); "Managers and co" ((in 13 reviews)); "Poor management communication." ((in 13 reviews)); "A District Manager in one part of the company can make as much as another working in a different part of the country where cost of living could be much higher." ((in 6 reviews)); "Very male dominated, few opportunities for professional development" ((in 5 reviews))

What are the top reviewed Genesco locations?

Nashville , New York , Lebanon , Dallas , Houston , Chapel Hill , Pittsburgh , Kansas City , Arlington , Charleston , Toledo , Los Angeles , New Orleans , Atlanta , Rockaway , Orem , Bolingbrook , Chicago , Harrisonburg , Garden City , Huntington Station , Long Island City , Middletown , Green Bay , Novi , Washington , Greensboro , Winston-Salem , Cedar Park , San Marcos

Genesco reviews

3.6

65% would recommend to a friend

(268 total reviews)

Mimi Vaughn

95% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Genesco has an employee rating of 3.6 out of 5 stars, based on 268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genesco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

268 reviews

4.0

May 7, 2026

Commission incentives and growth opportunities, but long hours

Manager in training (mit)

Recommend

CEO approval

Business Outlook

Pros

Commission based off Sales, And Store sales. Easy ways to move up inside the company.

Cons

Long hours, especially during the holidays/Peak Seasons

2.0

Apr 5, 2026

Discounts on shoes but low pay and no vacation time

Manager

Recommend

CEO approval

Business Outlook

Pros

40% off shoes, first to see new shoes

Cons

low pay, not allowed to use vacation time

4.0

Mar 26, 2026

Good Work-Life Balance, But Leadership Needs Work

Software development engineer ii

Recommend

CEO approval

Business Outlook

Pros

Work-life balance is genuinely good. Flexible and not a grind culture.

Cons

Middle management is the weak point. Several managers are promoted developers with no real management training or experience, they know the tech but not how to lead people. Project structure is disorganized and compensation lags behind market rate.

Viewing 1 - 3 of 268 Reviews

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Jobs at Genesco

Journeys Bilingual (Spanish/English) Customer Service Representative - Remote (TN and FL Residents)

Social Media Content Creator - Men's Footwear & Apparel - Johnston & Murphy

Journeys - Phone Support Representative - Temp-to-Hire (Onsite)

Social Media Content Creator - Men's Footwear & Apparel - Johnston & Murphy

Genesco

Genesco reviews

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Ratings by demographic groups

Reviews by job title

Commission incentives and growth opportunities, but long hours

Discounts on shoes but low pay and no vacation time

Good Work-Life Balance, But Leadership Needs Work

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