Greyhound Reviews
Updated Aug 6, 2019
Found 225 reviews
"good pay don't worry about much" (in 10 reviews)
"meeting people and give them the best I can as far as customer service" (in 9 reviews)
"Company basically trains bad customer service" (in 11 reviews)
"Can be hectic if buses arrive late" (in 11 reviews)
"Awesome"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Greyhound part-time for more than 3 years
Pros
Great people and friendly atmosphere
Cons
Not all guests are happy
Advice to Management
Need to order more product than half
Greyhound2019-08-06"Ok job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Greyhound full-time for more than 3 years
Pros
Pay free travel alway have overtime availible
Cons
Lack of home time also youll be working in different states as a new driver.
Advice to Management
Focus on your drivers life style.
Greyhound2019-07-19"Not what I thought"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Greyhound part-time for less than a year
Pros
It pays money like a job
Cons
Poor operation skills and bad communication
Advice to Management
Get the leads to do the right thing
Greyhound2019-07-29"very good"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Greyhound part-time for less than a year
Pros
pay, people, hours , customer service
Cons
hours, pay, customer , people service
Advice to Management
keep up good work
Greyhound2019-06-11"Hiring & firing practices are suspicious"
StarStarStarStarStar- Culture & Values
- Career Opportunities
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Greyhound full-time for more than 3 years
Pros
People who work at Greyhound are friendly, caring and collaborative.
Cons
Management out of touch and a few are verbally abusive. Department heads and their managers appear averse to diversity and overtly discriminate against women and minorities. Leadership keeps head in the sand on these issues while counting numbers and building their empires.
Advice to Management
Get leadership training - and have your subordinates sign off on its completion. This is not the 70's or 80's when this type of management style was popular. Hire best qualified, not just your friends. Get culturally aware. Don't be threatened by new hires who are smarter than you - embrace it and use their strengths to grow the company.
Greyhound2019-06-21- Helpful (3)
"Old company, old management"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at Greyhound full-time for more than a year
Pros
Nothing. Poor benefits, poor pay, poor customer service, poor IT department, the company deduct tax on life insurance they so-called provide but you don't actually get it and it actually decreasing with your age increase.
Cons
Everything is bad. Run, don't walk away from this company.
Advice to Management
Retire and let good people take over
Greyhound2019-05-24 - Helpful (1)
"Don’t do it"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Greyhound full-time for more than a year
Pros
Co workers make it a fun place to be
Cons
Upper management is horrible
Advice to Management
How do you have a open door policy but don’t stick to it?
Greyhound2019-05-24 "Flexible schedule, strong work/life balance"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Greyhound full-time for less than a year
Pros
Good people there that have their priorities in the right places, most of the time
Cons
Not a lot of upward opportunities for most
Greyhound2019-05-07- Helpful (1)
"OK stepping stone for career"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Greyhound full-time for more than a year
Pros
Corporate office downtown was nice being in walking distance to restaurants
Cons
Upper management creates a dictatorship type culture. CEO in same building seen him maybe 1 time in my almost 2 years of working. Zero room for advancement, company is going under so raises/bonuses are non-existent.
Advice to Management
Fight for your team, it’s OK to disagree with upper management. Upper management needs a crash course in people skills and communication 101.
Greyhound2019-05-02 - Helpful (1)
"No directions No purpose"
StarStarStarStarStarI worked at Greyhound
Pros
Corporate offices are nice. Very professional environment at the executive level.
Cons
In order to serve a less desirable market, the company will hire an promote unprofessional an unskilled people to management and to operate buses. It’s time to put this dog to sleep. intercity bus service is dead just like the cab business.
Advice to Management
Shrink your foot print and pick a region of the country to operate in. The public at large see Greyhound as the most undesirable mode of US transportation.
Greyhound2019-05-06