Does GuideIT pay their employees well?

According to anonymously submitted Glassdoor reviews, GuideIT employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at GuideIT. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at GuideIT?

69% of GuideIT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GuideIT 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at GuideIT?

Medical Records Abstractor (8) , Service Desk Analyst (4) , Help Desk Analyst (3) , End User Support Specialist (2) , IT Service Desk Analyst (2) , IT Support (2) , Medical Abstractor (2) , Medical Records (2)

What are the pros of working at GuideIT according to real employee reviews?

"Pay was decent and had good hours." ((in 9 reviews)); "Great senior leadership with the ability and stamina to grow into a great company." ((in 3 reviews))

What are the cons of working at GuideIT according to real employee reviews?

"existent management, they are rarely there in person, through messaging, or answering emails" ((in 9 reviews)); "Limited training due to staff" ((in 2 reviews))

What are employees saying about GuideIT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GuideIT layoffs and their outlook for job security at GuideIT in 2026.

What are the top reviewed GuideIT locations?

Plano , Wichita Falls , Dallas , Howell , Phoenix , Fort Worth , McKinney , Houston , Los Angeles

GuideIT reviews

3.8

69% would recommend to a friend

(68 total reviews)

Russell Freeman

84% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

GuideIT has an employee rating of 3.8 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GuideIT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

68 reviews

3.0

Jun 18, 2026

Great company but below-average pay

Medical records abstractor

Recommend

CEO approval

Business Outlook

Pros

Great company and great management. The people I worked with were amazing. The job had a great deal of flexibility too. I would give them a hire rating but the pay was so low.

Cons

The only con was the pay. They pay below the average for this position in the DFW area.

3.0

May 28, 2026

Work can be rewarding but lacks growth opportunities

Sr deskside support analyst

Recommend

CEO approval

Business Outlook

Pros

Only if you work with specific customers will it be worth it.

Cons

No growth unless you are prepared to be overworked and burnt out.

5.0

Mar 3, 2026

One of the best companies I've worked for

Medical records abstractor

Recommend

CEO approval

Business Outlook

Pros

Flexibility, open communication with team, recognition

Cons

Unplanned down time between contracts

Viewing 1 - 3 of 68 Reviews

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Great company but below-average pay

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