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HTLF

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HTLF

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HTLF Reviews

Updated May 24, 2023

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Found 108 of over 121 reviews
2.9
44% Recommend to a Friend
HTLF President and CEO Bruce Lee
43% Approve of CEO

Found 109 of over 121 reviews

2.9
44%
Recommend to a Friend
43%
Approve of CEO
HTLF President and CEO Bruce Lee
Bruce Lee
37 Ratings

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Finance

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Finance

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Top Review Highlights by Sentiment

Pros
Cons
  • "Management is always changing procedures and overall making you feel like another tiny cog that can easily be replaced, with my experience being mind numbly tedious, repetitive, frustrating.(in 13 reviews)
  • "Awful pay, not being compensated for your prior experience, your related degree and ability to quickly adapt to bigger workloads(in 7 reviews)
  • "No training provided only shadowing(in 5 reviews)
  • "Upper management is too close to day to day operations and is constantly making comments that can be heard by everyone praising certain individuals and saying other people are just ok or slow.(in 5 reviews)
  • "Nepotism is disgusting(in 4 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of HTLF and is not affected by filters.

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  1. 5.0
    Current Employee

    *

    May 24, 2023 - Fraud Analyst in Dubuque, IA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have a great direct manager

    Cons

    I am unable to think of a con.

    Be the first to find this review helpful
  2. 1.0
    Current Employee, more than 1 year

    This Company is an Absolute Joke

    Feb 23, 2023 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    the only pro is the amount of PTO

    Cons

    There are so many cons I don't think I have room to list them all. The executives, HR, and management are extremely dishonest and have no regard for their employees. There's a huge lack in communication and training is nonexistent. Employees are seen as means to an end to help line the executives line their pockets. The CEO was approved for a large raise while the company handed out 1 and 2 % raises to it's staff. You will not be provided opportunity to advance unless you are favorited by management. Severely understaffed in areas and the new hires coming are being offered remote positions along with higher wages then the current employees that are forced to come into office. The company is doing absolutely nothing to retain its current talent and doing little to attract new talent. The executives and upper management are coasting along and biding time until the company is sold and/or moved completely to the new HQ in Colorado.

    Continue reading
    5 people found this review helpful
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  4. 1.0
    Former Employee, more than 5 years

    Do not work here

    Mar 29, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They allow you to work remotely (pending your job role).

    Cons

    The board is a mess, seemingly made up of two factions with competing objectives. It seems the CEO is solely focused on selling the company as he stands to make a serious amount of money on the transactions. As such, everything you do is about doing it fast so HTLF can hit certain milestones/projections to facilitate a sale. Doing things the correct way to avoid future issues does not come into the equation. You’re given the minimum amount of time, at best, to get projects done. Then, if they even notice that things are breaking, your talked down to and grilled as to why a program isn’t working as intended.

    Continue reading
    1 person found this review helpful
  5. 1.0
    Former Employee, more than 1 year

    Do not recommend

    May 16, 2023 - Portfolio Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work schedule flexibility was a bonus

    Cons

    Poor management, terrible reputation locally, credit and lending, do not get along

    Be the first to find this review helpful
  6. 1.0
    Former Employee, more than 3 years

    Would not recommend

    Apr 30, 2023 - Recruiter in Minneapolis, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits and PTO. Good retirement.

    Cons

    Management, no career progression available

    Be the first to find this review helpful
  7. 1.0
    Current Employee

    Run the other way

    Mar 31, 2023 - N|A 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People in the banks are great. Benefits are ok and PTO is nice.

    Cons

    HTLF leadership does not care about employees. They will say they do but their actions are say something else. At the highest level in the company, managing by humiliation and fear is standard.

    Continue reading
    1 person found this review helpful
  8. 3.0
    Current Employee

    AM Job

    Mar 22, 2023 - Strategic Account Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits and PTO policy. Not micromanaged.

    Cons

    Feel like I don’t have much of a purpose. I do not care about the job or working for a bank.

    1 person found this review helpful
  9. 5.0
    Former Employee

    Good

    Mar 24, 2023 - Operations in Kansas City, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family oriented company that cares

    Cons

    Can’t think of any at the moment

    Be the first to find this review helpful
  10. 5.0
    Current Employee, more than 5 years

    Great place to work

    Mar 15, 2023 - Treasury Investment Manager in Omaha, NE
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The entire finance team is great to work with.

    Cons

    I can't think of any.

    Continue reading
    Be the first to find this review helpful
  11. 1.0
    Former Employee, more than 1 year

    HTLF Bank gives lip service to diversity. Ageism, racism, sexism and misogyny are the cornerstone of this company.

    Jan 29, 2023 - Customer Care Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work life and made positive networking connections with former employees and honest current employees (planning their exit). Great health benefits.

    Cons

    Caution to anyone over the age of 35 and under the age of 70 years of age. If you are a retiree, former military, stay at home parent, former self-employed/entrepreneurial background or graduate student over 30, HTLF Bank only gives lip service regarding diversity. Disparaging milieu once your bosses, peers and subordinates find out via meetings you are in your 40s or retired from the armed forces for example. They treat employees in the customer care department who have a wealth of work and educational experience from age 35 and beyond as dinosaurs and relics who are an inconvenience to their workplace. Don't waste your time and energy if you are over 35. They don't value people who speak standard English and other languages either. I personally experienced ageism. I witnessed through emails to online meetings racism, bigotry, sexism and misogyny of colleagues and other employees. Employees on my team were the victims of racism and some sexism. If you speak out via email to Human Resources about the uncouth and disparaging behavior of racist employees then you are scrutinized and made to feel that you are a "problem" because you brought it to the attention of management and human resources about irrefutable racism and sexist actions and behavior. HTLF Bank really doesn't value critical thinking adults who try to foster an ethical and non-discriminatory workplace.

    Continue reading
    5 people found this review helpful
Viewing 1 - 10 of 109 Reviews
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HTLF Reviews FAQs

HTLF has an overall rating of 2.9 out of 5, based on over 121 reviews left anonymously by employees. 44% of employees would recommend working at HTLF to a friend and 37% have a positive outlook for the business. This rating has decreased by -17% over the last 12 months.

According to anonymously submitted Glassdoor reviews, HTLF employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at HTLF. This rating has improved by 6% over the last 12 months.

44% of HTLF employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HTLF 3.5 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at HTLF to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.

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Glassdoor has 121 HTLF reviews submitted anonymously by HTLF employees. Read employee reviews and ratings on Glassdoor to decide if HTLF is right for you.