Cover image for Hard Rock International
Logo
See All Photos

Hard Rock International

Engaged Employer

Hard Rock International

Add a Review

Hard Rock International Reviews

Updated Mar 27, 2023

Verify your email to use filters. Having problems? Resend email
Found 1,170 of over 1K reviews
3.7
69% Recommend to a Friend
Hard Rock International Chairman Jim Allen
78% Approve of CEO

Found 1,079 of over 1K reviews

3.7
69%
Recommend to a Friend
78%
Approve of CEO
Hard Rock International Chairman Jim Allen
Jim Allen
214 Ratings

Top Review Highlights by Sentiment

Pros
  • "Great people as team members and guests(in 63 reviews)
  • "Hard Rock offers great benefits for a restaurant job.(in 58 reviews)
  • "#1 fun and good money(in 39 reviews)
  • "Good pay and simple work(in 33 reviews)
  • "Coworkers were great.(in 29 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Hard Rock International and is not affected by filters.

Want more demographic options?
  1. 5.0
    Current Employee, more than 1 year
    Featured Review

    Positive

    Jul 25, 2022 - Team Leader in Lisbon, Lisbon District
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ther are really very good indeed.

    Cons

    It’s quite busy place on average

    Be the first to find this review helpful

    Hard Rock International Response

    Thank you for taking the time to share your feedback. We strive to provide a culture where team members feel they’re valued, treated fairly and respected. If you’d like to provide further feedback please email us at careers@shrss.com

  2. 5.0
    Former Employee, more than 1 year

    Good pay and benefits go for it

    Oct 16, 2022 - Cashier/Barista in Hollywood, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Read the title, great environment

    Cons

    Attendance is strict but it's work

    Be the first to find this review helpful
  3. Join the Hard Rock International team
    See Our Latest Jobs
  4. 1.0
    Former Employee

    You can find something better

    Feb 21, 2023 - Customer Care in Hollywood, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Meeting new people and free food , when they actually have it stocked in the marketplace

    Cons

    Everything is a challenge working here! Unless you will pay an arm and a leg for insurance you’ll be paying a lot on your co pays. If you want to work for management that supports their employees.. don’t not work here. This place is like revolving door of employees every couple of months because of their point system and your meant to really be a temporary employee so they don’t have to payout benefits. Then the rest of their employees have to pick up the slack when they have no staff because they either got fired .. quit or suspended (being suspended mainly means your fired)Which is ridiculous! You can get good QA scores but if there ever comes a time where you have an emergency with your family and you have to leave or you’re a minute or 2 late they will hold it against you. They hold every possible thing they can against their employees. Depending on your work schedule you will have no weekends off and no holidays. The office is dirty and disgusting. The bathrooms are always a mess right after the time was took to actually clean them. I haven’t met an employee that has said they actually really like working there. They hate their job. And you will too if you apply. They definitely don’t go by their motto.. Love all .. serve all .. take time to be kind. It’s actually the complete opposite.

    Continue reading
    2 people found this review helpful
  5. 3.0
    Former Employee, more than 5 years

    Cool company, poor working environment.

    Feb 21, 2023 - Merchant in Hollywood, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great concept. Merchandise and Culinary group are very creative and all work well together.

    Cons

    Corporate office building is awful. Organization merged HRI with the Seminole Gaming group which is like oil and water. Cheap suits walking around the building looking down on those who keep the brand going that supports the gambling. Just a number at HRI. They fired virtually everyone because of Covid shutdowns. Don’t let their slogans fool you. “ Take time to be kind”, “Love all serve all” blah, blah. It is a complete facade. Side note: their cafeteria sells gas station quality food to twice the price. A restaurant based business selling slop to the employees.

    Continue reading
    Be the first to find this review helpful
  6. 3.0
    Current Employee

    Sports books

    Mar 27, 2023 - Sport Ticket Writer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Depends on who you work with

    Cons

    Too many rules in sport’s book area

    Be the first to find this review helpful
  7. 4.0
    Current Employee

    Location Location Location

    Mar 4, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay starting for non-tipped employees is $18

    Cons

    It feel like everything is based on its smallest store for productivity and doesn’t scale up to bigger locations.

    Be the first to find this review helpful
  8. 5.0
    Current Employee, more than 1 year

    Super great team

    Feb 6, 2023 - Front Office Agent in Biloxi, MS
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone is super friendly and supportive , great training and they understand that life happens

    Cons

    Kinda tough during the busy seasons but you’ve got a strong support network

    Continue reading
    Be the first to find this review helpful
  9. 3.0
    Current Employee, less than 1 year

    Scapegoat

    Feb 20, 2023 - Line Cook in Sioux City, IA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Welcoming and hardworking team, fun environment if you like line cooking

    Cons

    Chef likes to choose a scapegoat employee for everything that goes wrong and likes to distract everyone with requests unrelated to service while on the line. Our best week was when he was on vacation

    Continue reading
    Be the first to find this review helpful
  10. 4.0
    Former Employee

    Excellent Company to Work for, but...

    Dec 21, 2022 - Video Editor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Loving environment, friendly and amicable coworkers, managers were easy to talk to and seemed to really trust and respect the workforce they are given.

    Cons

    The higher management (those above the restaurant managers) seemed to be more callous and unforgiving of workers day to day lives. Unable to or in some cases unwilling to help their employees to receive the best work out of them.

    Be the first to find this review helpful
  11. 5.0
    Former Employee

    N/a

    Jan 27, 2023 - VP of Human Resources 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great customer service in all departments

    Cons

    challenges with some guests lack of respect for our employees

    Be the first to find this review helpful
Viewing 1 - 10 of 1,079 Reviews
</>Embed

Hard Rock International Reviews FAQs

Hard Rock International has an overall rating of 3.7 out of 5, based on over 1,227 reviews left anonymously by employees. 69% of employees would recommend working at Hard Rock International to a friend and 59% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Hard Rock International employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hard Rock International. This rating has improved by 2% over the last 12 months.

69% of Hard Rock International employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hard Rock International 3.2 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Hard Rock International to be career development, benefits, coworkers and the cons to be senior leadership, culture, management.

Popular Careers with Hard Rock International Job Seekers

JobsSalariesInterviews

Work at Hard Rock International? Share Your Experiences

Hard Rock International logo
or

Hard Rock International Careers

Cover image for Hard Rock International

HARD ROCK CORPORATE With a massive global presence, Hard Rock International is one of the world's most globally recognized brands. Hard...More

  • Careers
  • SWEET EMPLOYEE BENEFITS
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Reviews by Job Title

Company Updates

Logo

Hard Rock International

7 days ago

Company News
What better way to describe the Hard Rock experience than ‘just have fun out there.’ Our partnership with Lionsgate for the release of #JohnWick4 has led to so many exciting experiences for fans of Hard Rock and John Wick alike! Click the link below to discover all the ways we’re bringing the John Wick experience to life at our hotels, cafes, and casinos around the world.
John Wick: Chapter 4 - Continental Experience | Hard Rock Hotel New York
www.hardrockhotels.com
Logo

Hard Rock International

12 days ago

Culture
Happy St. Patrick's Day from Hard Rock International! It's the luck of the Irish and all things green. Our team members had a fun-filled day from puppy adoptions to their chance to win cool prizes. Can you guess how many candies are in the jar? #gotoworkhappy.com #hardrockcareers
Shared image
See all

Hard Rock International Photos

+ Add Photo
Hard Rock International photo of: Hard Rock Cafe
Hard Rock International photo of: Hard Rock Cafe
Hard Rock International photo of: Chef Flame
Hard Rock International photo of: Dallas Grand Opening
Hard Rock International photo of: Prague Grand Opening
Hard Rock International photo of: Hard Rock Cafe
Hard Rock International photo of: HR Chef
See All Photos

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

Hard Rock International Job Seekers Also Viewed

Seminole Gaming

3.7

422 Reviews
Compare

Glassdoor has 1,227 Hard Rock International reviews submitted anonymously by Hard Rock International employees. Read employee reviews and ratings on Glassdoor to decide if Hard Rock International is right for you.