Hard Rock International Reviews | Glassdoor

Hard Rock International Reviews

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Found 675 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
56%
Approve of CEO
Hard Rock International CEO Jim Allen
Jim Allen
79 Ratings
Pros
Cons
  • "Long hours hard to have personal life(in 23 reviews)

  • "Upper Management doesn't care about any of the little guys(in 23 reviews)

More Pros and Cons
  1. "Great benefits and fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Bartender/Banquet Server in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hard Rock International full-time for more than 6 years

    Pros

    They have amazing benefits! From great health insurance to matching 401k to free access to Universal Parks! Lots of growth and advancement if that’s what you are looking for. You can start out doing one job but end up doing something completely different in another department.

    Cons

    None , it’s a great place to work!

    Advice to Management

    The management team is great! They try to help you grow to your best potential!! They want you to succeed!

    Hard Rock International2019-04-20

    Hard Rock International Response

    May 1, 2019Recruitment Manager

    Thank you for taking the time to share your feedback. We appreciate hearing about your experiences. Be sure to stay connected with us on Facebook and LinkedIn! If you have any further feedback to share please email us at careers@shrss.com

  2. "Great job"

    StarStarStarStarStar
      Former Employee - Host 

      I worked at Hard Rock International part-time

      Pros

      Lots of food during break

      Cons

      No flexible hours on job

      Hard Rock International2019-05-22
    • "Best job in the world."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant General Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Hard Rock International full-time for more than 9 years

      Pros

      Equal opportunity. Every team member practice the core values. Work is always fun.

      Cons

      Franchise cafes will have additional set of policies which is dependent on the country's labor law. Reporting tasks may be tedious for those who may have worked in corporate-owned Cafes moving to franchise locations that they may find it tough and frustrating at times, but it's challenging and a rewarding experience.

      Hard Rock International2019-05-07

      Hard Rock International Response

      May 13, 2019Recruitment Manager

      Thank you for taking the time to share your feedback. We appreciate hearing about your experiences. Be sure to stay connected with us on Facebook and LinkedIn! If you have any further feedback to share please email us at careers@shrss.com

    • "OK for someone with no kids or family"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Surveillance in Cleveland, OH
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at Hard Rock International full-time for more than 4 years

      Pros

      Concerts, People, technology, lots of learning.

      Cons

      working holidays with no extra pay, Blackout days around holidays, Weekends. High turnover.

      Advice to Management

      Stop worrying about the bottom line and worry about the people. Casino destroy communities because of the work schedule not the gambling.

      Hard Rock International2019-05-21
    • "Easy gowing but not great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Cook in San Diego, CA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Hard Rock International full-time for more than a year

      Pros

      Flexability of schedule, including some holidays PTO Sick time

      Cons

      Management Not great for people who struggle with mental health (drama potentially encouraged by management)

      Advice to Management

      When your employees make a complaint, about another employee or work in general, listen to them. Actually listen. Comprehend the words coming out of their mouth. And show that you are making an effort to change it. Including following up a few days later and letting them know how you are working to fix it. Stop treating your employees like bffs. You are their boss and should not be saying some things that have been...

      Show More
      Hard Rock International2019-05-17
    • "Cons outweighed the pros for me"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Server in Orlando, FL
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at Hard Rock International part-time for more than a year

      Pros

      Money was good most nights, easy to take time off

      Cons

      Tourists don't always tip, unnecessary micromanaging

      Advice to Management

      Be positive :) or pretend at least and don't take your personal issues out on your employees

      Hard Rock International2019-04-30

      Hard Rock International Response

      May 1, 2019Recruitment Manager

      Thank you for taking the time to share your feedback. We’d love to learn more about your experience and how we can improve. Please email us at careers@shrss.com

    • "Some pros, more cons."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Server in San Francisco, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Hard Rock International full-time for more than a year

      Pros

      Lead servers who trained me were top-notch. Good benefits. Friendly coworkers. Team tries very hard to accomplish goals and meet expectations.

      Cons

      Management was a mess and that created a trickle-down effect. Unrealistic expectations, time wasting diatribes before the beginning of each shift masquerading as pep talks. Really just an excuse for the managers to pump up their egos, set a litany of goals, and delegate tasks that were beyond the reach of an already overworked and overstressed staff. Basically, the location was constantly overreaching and overstepping,...

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      Advice to Management

      I know you're trying hard. I tried hard, too. Good things take time. I understand the struggle, in spite of my largely negative review. I hope you can pull it all together and realize that you're responsible for the morale of your team more than they are responsible for the maintenance of yours. Happiness and satisfaction is a cycle that relies on the relay of feedback in realtime. Positivity begets posititivity. Support...

      Show More
      Hard Rock International2019-05-09
    • "Great benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Hard Rock International part-time

      Pros

      Great benefits and good tips made

      Cons

      Crazy people here every night , poor managing

      Hard Rock International2019-04-25

      Hard Rock International Response

      May 1, 2019Recruitment Manager

      Thank you for taking the time to share your feedback. We’d love to learn more about your experience and how we can improve. Please email us at careers@shrss.com

    • "Good company, good money to be made"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Coctail Server in Biloxi, MS
      Recommends

      I worked at Hard Rock International part-time for more than 2 years

      Pros

      Relaxed atmosphere, nice facilities, friendly management

      Cons

      No holidays off, kind of unorganized

      Hard Rock International2019-04-23

      Hard Rock International Response

      May 1, 2019Recruitment Manager

      Thank you for taking the time to share your feedback. We’d love to learn more about your experience and how we can improve. Please email us at careers@shrss.com

    • "Rehab"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Hostess in Las Vegas, NV
      Recommends
      Negative Outlook
      Disapproves of CEO

      I worked at Hard Rock International full-time for more than 2 years

      Pros

      Fun good people work environment

      Cons

      The pay was the worst thing ever no benefits

      Hard Rock International2019-04-10

      Hard Rock International Response

      April 15, 2019Recruitment Manager

      Thank you for taking the time to share your feedback. We care very deeply for our team members and strive to provide competitive benefits such as medical, dental, vision, 401(k) with employer matching, hotel/travel and wellness discounts plus many more! After doing extensive evaluation ...

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    Found 675 reviews