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Harrods

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Harrods Reviews

Updated Jun 21, 2021

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Found 1,026 of over 1K reviews

3.9
73%
Recommend to a Friend
81%
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
432 Ratings
Pros
  • "Best place to work, Lovely management team, discounted food canteen and staff discount on most of things(in 112 reviews)

  • "good discount with your harrods rewards card(in 54 reviews)

  • Cons
  • "Managers are rude, hard to have relationships with clients if not in a boutique, very busy in the summer - long hours(in 54 reviews)

  • "Dysfunctional senior management team(in 26 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Great place to work

      Feb 13, 2021 - Tax Free Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work and good learning experience

      Cons

      Late closing times during certain periods

      Be the first to find this review helpful
    2. 5.0
      Former Employee, more than 1 year

      Excellent place to work, I will only fond memories

      Dec 12, 2020 - Marketing Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Talent, creativity, retail theatre, exceptional service throughout everything... a brand to be proud to work for

      Cons

      Processes, but as expected within a large organization

      Be the first to find this review helpful
    3. 1.0
      Current Employee, more than 1 year

      It’s not how it looks like

      Oct 5, 2020 - Waiter in London, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s a well-known company and the discount is good

      Cons

      Managers are way too much trusted

      Continue reading
      2 people found this review helpful
    4. 5.0
      Current Employee, less than 1 year

      Professional and Warm

      Jul 17, 2019 - Replenishment Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Colleagues are friendly and supportive Quality career prospects Lots of training Freedom to move departments Discount is great Great environment to work in Brilliant Induction and hiring process Proud to work for the Brand

      Cons

      None that I have experienced

      Continue reading
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    5. 4.0
      Former Employee, more than 3 years

      Great Development Opportunities

      Nov 18, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great team - Lovely people - Strong purpose and sense of driving towards delivering the best service to all customers - Great opportunities to develop - Emphasis on utilising training and development opportunities in the busines

      Cons

      I am sharing this 4 years on from when I worked there but - When I was in the company there was very little flexibility about working from home (for corporate roles)

      Continue reading
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    6. 5.0
      Former Employee, more than 1 year

      Sales associate on childrens floor

      Mar 6, 2018 - Sales Assistant in London, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discount, well known company, meet people from all around the world

      Cons

      Long working hours, managers micromange too much

      Continue reading
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    7. 4.0
      Former Employee

      good but expensive

      Aug 13, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great name to have on cv and nice work environment

      Cons

      basic pay is not enough due to travel expenses etc

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    8. 5.0
      Current Employee, more than 3 years

      Good

      Feb 23, 2016 - Sales Associate in Uxbridge, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are nice and benefits are good

      Cons

      The progression is quite slow

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    9. 3.0
      Former Employee, more than 3 years

      Fair

      May 10, 2021 - Sale Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best retail pay A whole food court staffing area Flexible hours if stated Mostly friendly environment Personal discount Family and friends discount Commission on every sale unless you work in a concessions department. Well-paid cleaning staff to do the tidying at the beginning and the end of the day so you could focus on the close and standards in store Amazing security team protecting customers and the staff HR is honestly across the road so if you find a job that you would like to do they have training days to help you get to that place it’s pretty incredible Extremely diverse every race or religion either works or shops there

      Cons

      It is a very established environment most high end customers can be extremely sweet however you will have to hold your tongue and continue to show politeness and grace regardless

      Continue reading
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    10. 4.0
      Former Employee, more than 1 year

      Good but strict

      Jun 21, 2021 - Client Experience Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice company to work for, you're part of the heritage, nice employee discounts and other perks.

      Cons

      Can't be late or sick on more than 3 occasions a year. Shift work pattern including weekends, holidays etc

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    Viewing 1 - 10 of 1,026 Reviews

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