Harrods Reviews | Glassdoor
Harrods Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Harrods Reviews

    Updated November 17, 2018
    491 reviews

    Filter

    Filter

    Full-timePart-time
    3.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Harrods Managing Director Michael Ward
    Michael Ward
    222 Ratings

    491 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "The environment can be catty due to individual commission, long hours" (in 35 reviews)

    • "No development or career progression" (in 15 reviews)

    More Pros and Cons

    1. "Sales associate on childrens floor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Assistant in London, CA
      Former Employee - Sales Assistant in London, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Harrods part-time (More than a year)

      Pros

      Discount, well known company, meet people from all around the world

      Cons

      Long working hours, managers micromange too much

      Advice to Management

      Listen to employees and trust employees. Less of the micro mangement

    2. "Great Development Opportunities"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Harrods full-time (More than 3 years)

      Pros

      - Great team
      - Lovely people
      - Strong purpose and sense of driving towards delivering the best service to all customers
      - Great opportunities to develop
      - Emphasis on utilising training and development opportunities in the busines

      Cons

      I am sharing this 4 years on from when I worked there but
      - When I was in the company there was very little flexibility about working from home (for corporate roles)

      Advice to Management

      - Continue to invest in your people, as you have done, it creates loyalty and pride

      3. Join the Harrods team
      See Our Latest Jobs

    3. "good but expensive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Harrods full-time

      Pros

      great name to have on cv and nice work environment

      Cons

      basic pay is not enough due to travel expenses etc

    4. "Good"

      StarStarStarStarStar
      Current Employee - Sales Associate in Uxbridge, MA
      Current Employee - Sales Associate in Uxbridge, MA

      I have been working at Harrods (More than 3 years)

      Pros

      The people are nice and benefits are good

      Cons

      The progression is quite slow

    5. "Lovely place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales in Knightsbridge, England (UK)
      Current Employee - Sales in Knightsbridge, England (UK)
      Recommends
      Approves of CEO

      I have been working at Harrods part-time (More than 5 years)

      Pros

      Lovely department store to work in, staff and colleagues tend to be warm, welcoming and kind, but it really does depend what department you are in.
      Good benefits, good pay if your harrods brand staff.
      Working morale tends to be good.

      Cons

      Your enjoyability will depend on your manager(s). If they are friendly, and empathetic and good at their jobs in terms of management skills you will be comfortable in your position and will look forward to going into work. If not, then you will be miserable.
      Management do not sometimes acknowledge your hard work and try to stretch your generosity,

      Advice to Management

      Be more approaching, and helpful. provide more positive feedback and acknowledge your hard working staff! Also, to the supervisors, assistant managers etc who have been promoted to their roles - do not abuse your authority and have a clique-like mentality protecting each others backs!

    6. "Review for my job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Harrods part-time

      Pros

      Great canteen and friendly colleagues

      Cons

      Late shift can be challenging.

    7. "A fantastic job for students"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in London, England (UK)
      Former Employee - Sales Associate in London, England (UK)
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Harrods part-time (More than a year)

      Pros

      Great team with fantastic commission scheme. Great support from
      Management.

      Cons

      On the late shift you would often stay a little later than expected, however nothing exceptional.

      Advice to Management

      Keep taking in feedback from the team

    8. "harrods"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Harrods part-time

      Pros

      good money, nice colleagues

      Cons

      not any cons to be honest

    9. "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      Pros

      Good discount
      Great training
      Nice people
      Many brands

      Cons

      long hours
      tough targets
      internal politics
      Huge pressure

      Advice to Management

      So much change
      Motivate staff

      Harrods Response

      Nov 7, 2018 – Retail Director

      Thank you for taking the time to review your experience of working at Harrods. We value your feedback. We’re pleased to read the positive reflections you have had so far. However, I read with concern... More

    10. Helpful (1)

      "sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Harrods full-time

      Pros

      friendly staff, excellent management, benefits

      Cons

      can't transfer to another department

      Harrods Response

      Nov 5, 2018 – Retail Director

      Thanks for taking the time to leave a review, we really value your feedback. We’re pleased to read the positive reflections you have had at Harrods so far. There are lots of opportunities to move... More

    Showing 491 of 552 reviews
    Reset Filters