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    Harrods Reviews

    Updated January 22, 2019
    511 reviews

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    3.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Harrods Managing Director Michael Ward
    Michael Ward
    230 Ratings

    Employee Reviews

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    Pros

    • "Positive working environment, staff discount" (in 68 reviews)

    • "Good discount, good colleagues and staff benefits" (in 31 reviews)

    Cons

    • "The environment can be catty due to individual commission, long hours" (in 37 reviews)

    • "No development or career progression" (in 16 reviews)

    More Pros and Cons

    1. "Sales associate on childrens floor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Assistant in London, CA
      Former Employee - Sales Assistant in London, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Harrods part-time (More than a year)

      Pros

      Discount, well known company, meet people from all around the world

      Cons

      Long working hours, managers micromange too much

      Advice to Management

      Listen to employees and trust employees. Less of the micro mangement

    2. "Great Development Opportunities"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Harrods full-time (More than 3 years)

      Pros

      - Great team
      - Lovely people
      - Strong purpose and sense of driving towards delivering the best service to all customers
      - Great opportunities to develop
      - Emphasis on utilising training and development opportunities in the busines

      Cons

      I am sharing this 4 years on from when I worked there but
      - When I was in the company there was very little flexibility about working from home (for corporate roles)

      Advice to Management

      - Continue to invest in your people, as you have done, it creates loyalty and pride

      3. Join the Harrods team
      See Our Latest Jobs

    3. "good but expensive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Harrods full-time

      Pros

      great name to have on cv and nice work environment

      Cons

      basic pay is not enough due to travel expenses etc

    4. "Good"

      StarStarStarStarStar
      Current Employee - Sales Associate in Uxbridge, MA
      Current Employee - Sales Associate in Uxbridge, MA

      I have been working at Harrods (More than 3 years)

      Pros

      The people are nice and benefits are good

      Cons

      The progression is quite slow

    5. "Harrods temp"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate
      Former Employee - Sales Associate

      I worked at Harrods full-time (Less than a year)

      Pros

      - Good pay
      - Amazing colleagues
      - Exciting environment

      Cons

      None really
      Maybe the late shift hours affects your social life but other than that it’s an great place to work

    6. "perfect"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Harrods full-time (Less than a year)

      Pros

      friendly, fun, hard working, beautifull building

      Cons

      nothing to say about cons

    7. "Sales Associate Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Sales Associate in London, England (UK)
      Former Employee - Retail Sales Associate in London, England (UK)
      Recommends
      Negative Outlook
      Approves of CEO

      I worked at Harrods full-time (Less than a year)

      Pros

      Amazing colleagues from all over the world

      Cons

      Can be a high pressure environment at times especially during the festive periods.

    8. Helpful (1)

      "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in London, England (UK)
      Current Employee - Sales Associate in London, England (UK)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Harrods full-time (More than 3 years)

      Pros

      A great atmosphere to work in, good benefits and lots of opportunity for progression.

      Cons

      Can’t think of any

      Advice to Management

      Keep doing a great job

    9. "sales associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in Knightsbridge, England (UK)
      Current Employee - Sales Associate in Knightsbridge, England (UK)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Harrods full-time (Less than a year)

      Pros

      discound for the Haarods products and many brands in store, satisfying salary

      Cons

      very formal and stressfull to provide a luxury customer service every minuate that you are in store

    10. "Sales Associate"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Harrods full-time

      Pros

      Great canteen, friendly management and team

      Cons

      Inability to work more hours