Harrods Reviews
Updated Jan 26, 2023
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Found 1,426 of over 2K reviews
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Top Review Highlights by Sentiment
- "Great colleagues and discount and easy to get to in London as close to tube station." (in 60 reviews)
- Former Employee★★★★★
Pros
Great benefits Great environment Great discount and perks Over all you will meet different type of people
Cons
Can't think of any for now
- Former Employee★★★★★
Pros
Employee discount, get to see celebrities, cool co workers
Cons
If you’re a summer temp they usually don’t keep you on.
- Current Employee★★★★★
Pros
People are great to work with
Cons
No support from management at all
- Current Employee★★★★★
Pros
Great company with great branding
Cons
Long process of the approving journey
- Former Employee, more than 3 years★★★★★
Fantastic Company, Brilliant People, A chance to be part of positive change
RecommendCEO ApprovalBusiness OutlookPros
Harrods is a fantastic place to work; I was with the business for 3.5 years and can say, with honesty, that it's the best company I have ever worked for. The chance to work with genuine world-class leaders in their field shouldn't be passed up. Harrods has a reputation for being snooty or arrogant. It isn't. Harrods is modern and fun; it's not always the most progressive organisation but the employer brand and values are authentic and well embedded. There are fledging employee networks (LGBTQ+, Racial Equality & Diversity, Mental Awareness & Wellbeing) that are starting to impact the business. Employee voice is becoming more and more important - it's a great time to join. Our HR Leaders, Abi and Sarah; REALLY care about their people and how they can make Harrods a better place to work. I found Harrods hungry for change and was lucky enough to see it come to fruition. What is great is that Harrods is still hungry and you can play a part in future change. I've had so many laughs and made real memories with colleagues from different teams; there is passion everywhere. So much skill to enjoy and learn from. If you're on the fence about joining, (and reading Glassdoor!), my advice would be to give it a go. You'll meet great people and learn a lot. The discount is pretty good as well; I just bought wine, teddy bears and cheese - never interested in fashion, you don't need to be either!
Cons
Of course, there are challenges, Harrods combines the old and the new, both with their positives and challenges; it's a hard balance but whatever you read, hear or see, things are moving in the right direction. Harrods is an incredibly diverse business but not always the most inclusive. That doesn't mean it is bad, it just means it's developing - the shift in the last 3 years has been huge and I imagine that it's going to continue to get better. It's a retail business, so you're not going to be seeing huge pay rises in the next few years and you'll see that (as with any business) there is some silo'd working between teams. Again, I'd challenge anyone looking at Harrods to see that by joining you're in a position to change that and be part of the solution.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Good opportunities and team are very friendly.
Cons
Complex set ups for simple things.
- Former Employee, more than 5 years★★★★★
Pros
So cosmopolitan,diverse and above all a cracking social life.Very friendly people and staff were well looked after. Cannot complain. The mid eighties to early nineties was a brilliant time to be in London.
Cons
Off the top of my head i cannot think of one con. I really had a great time and worked in various departments gaining a lot of experience for which i will always be grateful.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Reasonable Pay, Great Benefits, Great Atmosphere and Culture
Cons
More assistance on complex issues
- Former Employee★★★★★
Pros
Great place to work and good learning experience
Cons
Late closing times during certain periods
- Former Employee, more than 1 year★★★★★
Pros
Talent, creativity, retail theatre, exceptional service throughout everything... a brand to be proud to work for
Cons
Processes, but as expected within a large organization
Harrods Reviews FAQs
Harrods has an overall rating of 3.6 out of 5, based on over 1,636 reviews left anonymously by employees. 58% of employees would recommend working at Harrods to a friend and 50% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
58% of Harrods employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Harrods 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Harrods to be career development, benefits, coworkers and the cons to be culture, work life balance, management.
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