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Harrods Reviews

Updated May 20, 2018
428 reviews

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3.8
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Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
190 Ratings

428 Employee Reviews

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Pros
Cons
  • The environment can be catty due to individual commission, long hours (in 29 reviews)

  • There is a long wait for career progression (in 14 reviews)

More Pros and Cons

  1. "Sales associate on childrens floor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, CA
    Former Employee - Sales Assistant in London, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods part-time (More than a year)

    Pros

    Discount, well known company, meet people from all around the world

    Cons

    Long working hours, managers micromange too much

    Advice to Management

    Listen to employees and trust employees. Less of the micro mangement


  2. "Great Development Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Harrods full-time (More than 3 years)

    Pros

    - Great team
    - Lovely people
    - Strong purpose and sense of driving towards delivering the best service to all customers
    - Great opportunities to develop
    - Emphasis on utilising training and development opportunities in the busines

    Cons

    I am sharing this 4 years on from when I worked there but
    - When I was in the company there was very little flexibility about working from home (for corporate roles)

    Advice to Management

    - Continue to invest in your people, as you have done, it creates loyalty and pride

  3. "good but expensive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harrods full-time

    Pros

    great name to have on cv and nice work environment

    Cons

    basic pay is not enough due to travel expenses etc


  4. "Good"

    StarStarStarStarStar
    Current Employee - Sales Associate in Uxbridge, MA
    Current Employee - Sales Associate in Uxbridge, MA

    I have been working at Harrods (More than 3 years)

    Pros

    The people are nice and benefits are good

    Cons

    The progression is quite slow


  5. "Challenging but fun"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harrods full-time

    Pros

    Great staff discount
    Enjoyable
    Challenging

    Cons

    Tiring and often long days


  6. "Sales advisor luxury furniture"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harrods full-time

    Pros

    Professional atmosphere and friendly stafff

    Cons

    Old employees Playing Monopoly

    Advice to Management

    Listen to your employees


  7. "Brand specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Specialist in London, England (UK)
    Current Employee - Brand Specialist in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    50% discounts off in business wear allowance
    33% discounts across all brands in Harrods except for LVMH groups…
    25% discounts beauty and skin care
    But there are two days additional 10% off every month on top of the discounts
    After 9:15pm in the food hall they will have selected food for sale, so some time you can find some good food for tomorrow’s lunch or dinner.

    Cons

    You have limited to spend for the year, and not all the brands give you discounts, also it took so long to have Harrods email.
    They don’t give us company phone so we sometimes give customer our personal contact information, but if you not feel comfortable to give your contact details you don’t need to give is totally up to you.

    Advice to Management

    I will like to have one weekends at least once in a month

  8. "Best place ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time

    Pros

    It’s one of the best retail company to work for, the salary is excellent and you also have benefits

    Cons

    I didn’t have any problmes

    Advice to Management

    Very good management


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time

    Pros

    Dynamic environment. Not too big to have management afraid of new ideas. Benefits are great. Some of the best people I have worked with.

    Cons

    Some people have been there for a long time and are adverse to change.


  10. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It was good and friendly

    Cons

    Very busy during Christmas time


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