Harrods Reviews | Glassdoor

Harrods Reviews

Updated November 21, 2017
357 reviews

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3.8
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Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
156 Ratings

357 Employee Reviews

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Pros
Cons
  • Expected to work long hours during sale period - can be up to 12hrs (in 21 reviews)

  • career progression can be long winded, it really helps to network (in 13 reviews)

More Pros and Cons

  1. "Great Development Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Harrods full-time (More than 3 years)

    Pros

    - Great team
    - Lovely people
    - Strong purpose and sense of driving towards delivering the best service to all customers
    - Great opportunities to develop
    - Emphasis on utilising training and development opportunities in the busines

    Cons

    I am sharing this 4 years on from when I worked there but
    - When I was in the company there was very little flexibility about working from home (for corporate roles)

    Advice to Management

    - Continue to invest in your people, as you have done, it creates loyalty and pride


  2. "good but expensive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harrods full-time

    Pros

    great name to have on cv and nice work environment

    Cons

    basic pay is not enough due to travel expenses etc

  3. "Good"

    StarStarStarStarStar
    Current Employee - Sales Associate in Uxbridge, MA
    Current Employee - Sales Associate in Uxbridge, MA

    I have been working at Harrods (More than 3 years)

    Pros

    The people are nice and benefits are good

    Cons

    The progression is quite slow


  4. "Good pay, tough work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England (UK)
    Current Employee - Sales Associate in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods part-time (More than a year)

    Pros

    Good pay and commisions. Also other benefits such as discounts.

    Cons

    Fast pace, always busy. Customers can be annoying.

    Advice to Management

    Be easy on staff.


  5. "Warehouse operative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Operator Catering Stores in London, England (UK)
    Former Employee - Warehouse Operator Catering Stores in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time (More than 3 years)

    Pros

    Good place to Work within the company

    Cons

    Very cold refrigerator area. But manageable

    Advice to Management

    I was working there before and did great results as a temp.


  6. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Harrods full-time (Less than a year)

    Pros

    Excellent company which looking after their employees, with this system they get the most from those happy members of staff

    Cons

    Probably they should be more sensitive to environmental issues since their reputation is not that good in terms to protect or saving animals or our planet in general in general.


  7. "Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harrods part-time

    Pros

    Many years of experience with great customer Servise skills. Very well organised office person.

    Cons

    Preference working at weekends and available for 15 hours weekly.

    Advice to Management

    Organised, enthusiastic, dedicated & flexible.

  8. "Summer Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Knightsbridge, England (UK)
    Former Employee - Sales Associate in Knightsbridge, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods (More than a year)

    Pros

    Great benefits
    Nice employees
    Fun and exciting

    Cons

    Can be very busy at times, overwhelming


  9. "Visual Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in London, England (UK)
    Current Employee - Visual Merchandiser in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Harrods full-time (More than a year)

    Pros

    - Good discount.
    - Great colleagues.
    - Great pride working there.

    Cons

    - Strict guidelines to stick to so creativity sometimes needs to take a backseat.


  10. "Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Harrods full-time (More than 3 years)

    Pros

    It was a good place to work

    Cons

    No comments to make on Cons


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