Harrods Reviews | Glassdoor

Harrods Reviews

Updated January 22, 2019
511 reviews

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3.7
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Recommend to a friend
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
230 Ratings

Employee Reviews

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Pros
  • "Positive working environment, staff discount" (in 68 reviews)

  • "Good discount, good colleagues and staff benefits" (in 31 reviews)

Cons
  • "The environment can be catty due to individual commission, long hours" (in 37 reviews)

  • "No development or career progression" (in 16 reviews)

More Pros and Cons

  1. "Sales associate on childrens floor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, CA
    Former Employee - Sales Assistant in London, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods part-time (More than a year)

    Pros

    Discount, well known company, meet people from all around the world

    Cons

    Long working hours, managers micromange too much

    Advice to Management

    Listen to employees and trust employees. Less of the micro mangement


  2. "Great Development Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Harrods full-time (More than 3 years)

    Pros

    - Great team
    - Lovely people
    - Strong purpose and sense of driving towards delivering the best service to all customers
    - Great opportunities to develop
    - Emphasis on utilising training and development opportunities in the busines

    Cons

    I am sharing this 4 years on from when I worked there but
    - When I was in the company there was very little flexibility about working from home (for corporate roles)

    Advice to Management

    - Continue to invest in your people, as you have done, it creates loyalty and pride

  3. "good but expensive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harrods full-time

    Pros

    great name to have on cv and nice work environment

    Cons

    basic pay is not enough due to travel expenses etc


  4. "Good"

    StarStarStarStarStar
    Current Employee - Sales Associate in Uxbridge, MA
    Current Employee - Sales Associate in Uxbridge, MA

    I have been working at Harrods (More than 3 years)

    Pros

    The people are nice and benefits are good

    Cons

    The progression is quite slow


  5. "Harrods temp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Harrods full-time (Less than a year)

    Pros

    - Good pay
    - Amazing colleagues
    - Exciting environment

    Cons

    None really
    Maybe the late shift hours affects your social life but other than that it’s an great place to work


  6. "perfect"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harrods full-time (Less than a year)

    Pros

    friendly, fun, hard working, beautifull building

    Cons

    nothing to say about cons


  7. "Sales Associate Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in London, England (UK)
    Former Employee - Retail Sales Associate in London, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Harrods full-time (Less than a year)

    Pros

    Amazing colleagues from all over the world

    Cons

    Can be a high pressure environment at times especially during the festive periods.

  8. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England (UK)
    Current Employee - Sales Associate in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time (More than 3 years)

    Pros

    A great atmosphere to work in, good benefits and lots of opportunity for progression.

    Cons

    Can’t think of any

    Advice to Management

    Keep doing a great job


  9. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Knightsbridge, England (UK)
    Current Employee - Sales Associate in Knightsbridge, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time (Less than a year)

    Pros

    discound for the Haarods products and many brands in store, satisfying salary

    Cons

    very formal and stressfull to provide a luxury customer service every minuate that you are in store


  10. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harrods full-time

    Pros

    Great canteen, friendly management and team

    Cons

    Inability to work more hours