Harrods Interview Questions

Updated Jul 20, 2021

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Found 324 of over 324 interviews

Interviews at Harrods

Experience
Positive65%
Negative17%
Neutral19%
Getting an Interview
Applied online86%
Employee Referral4%
In Person3%
Difficulty
2.8
Average
HardAverageEasy

Harrods

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at Harrods

Interview

Was all brought into one room where we were given a presentation. In groups we then had to answer questions given whilst a member of staff was sitting at the. table assessing us. I was then interviewed separately

Interview Questions
  • What does customer service mean to you?
    Answer Question
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Harrods

Anonymous Interview Candidate

No Offer
Neutral Experience
Easy Interview
Application

I applied online. The process took 1 week. I interviewed at Harrods

Interview

Received an email inviting you to create an online account and then invited by link to following stages. Online questionnaire followed by a recorded interview, you do this all online when suits you.

Interview Questions
  • An example of when you've shown excellent customer service skills
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Harrods

Anonymous Employee in London, England, England

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. The process took 2 weeks. I interviewed at Harrods (London, England, England)

Interview

Very straightforward and professional manner. HR manager was friendly and made me feel at ease. The instructions I received prior to the interview set me up for what to expect and everything was seamless in the follow up process.

Interview Questions
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Harrods

Anonymous Interview Candidate in London, England, England

No Offer
Negative Experience
Difficult Interview
Application

I applied online. I interviewed at Harrods (London, England, England)

Interview

Not really a process, nameless directed me to a computer with strange questions. I never talked to a person about the position, and felt like it was a process not aimed at meeting new hires.

Interview Questions
  • We want to send out a new campaign, which is best? A. Send rich people a £200 voucher B. Send new customers a £50 voucher C. Send everyone on a list a 10% discount
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Harrods

Anonymous Employee

Accepted Offer
Positive Experience
Easy Interview
Application

I applied online. I interviewed at Harrods

Interview

Hiring process was quite easy. Got an phone call three weeks after I applied for the role and got an interview ASAP. Interview ran smoothly and most questions were the normal questions youd get asked for a customer service role

Interview Questions
1 person found this interview helpful

Harrods

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I applied through a staffing agency. I interviewed at Harrods

Interview

A long presentation followed by questions, group discussions and individual interview Make sure to engage in the group activity they are looking out for how well you communicate and take part. Also, make sure to have visited the shop at least once before.

Interview Questions
1 person found this interview helpful

Harrods

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. The process took 3 weeks. I interviewed at Harrods

Interview

Candidates first sat in on a presentation, which was followed by a group discussion observed by a manager, and finally everyone had a one-on-one, quite casual interview. Blah blah blah

Interview Questions
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Harrods

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. I interviewed at Harrods in Dec 2020

Interview

Very smooth and welcoming, the training wasnt done properly because of the covid regulations but other than that, everything was better than expected . Only had a telephone interview, and an online assessment that consisted of a few questions

Interview Questions
  • Generic interview questions on past experiences and availability
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Harrods

Anonymous Employee in London, England, England

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. The process took 3 months. I interviewed at Harrods (London, England, England)

Interview

The atmosphere was professional and personal allowing me to share my knowledge and experience. I presented my portfolio and they took the time to look through. They showed genuine interest and I also received a tour of the department store to allow me to see the areas and projects I would be working on.

Interview Questions
  • Describe your working process when assigned a particular task.
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Harrods

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at Harrods

Interview

The process took a week. The first interview (screening) was on the phone, followed by a technical interview (1 hour) with the hiring manager via Microsoft Teams. Also, did a technical test (45 mins) in Microsoft Teams.

Interview Questions
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