HealthMarkets Reviews | Glassdoor

HealthMarkets Reviews

Updated June 22, 2018
256 reviews

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4.0
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HealthMarkets President and CEO Kenneth J. (Ken) Fasola
Kenneth J. (Ken) Fasola
136 Ratings

256 Employee Reviews

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Pros
  • "For those looking for a way to control your income, work hours, work-life balance, HealthMarkets is the right place for you" (in 8 reviews)

  • "The group here works together and are willing to help" (in 7 reviews)

Cons
  • "No compensation for enrolling clients in the Health Insurance Marketplace" (in 16 reviews)

  • "There are no cons that I have found" (in 9 reviews)

More Pros and Cons

  1. Featured Review

    "Great Opportunity that you must work at to succeed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Broker in San Diego, CA
    Current Employee - Insurance Broker in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at HealthMarkets full-time (Less than a year)

    Pros

    You are your own boss, able to balance family and work, very financially rewarding if you put in the effort, surrounded by great people

    Cons

    I have no cons for Health Markets. You have to work, success in this business is earned

    Advice to Management

    I've only met Southern California management. They are all GREAT!!!


  2. "Licensed Insurance Agent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in North Richland Hills, TX
    Current Employee - Anonymous Employee in North Richland Hills, TX

    I have been working at HealthMarkets (Less than a year)

    Pros

    Great Company to work for

    Cons

    You are self employed so staying motivated is tough

  3. "Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working environment. Salary was amazing

    Cons

    I do not have any cons


  4. "HealthMarkets lets YOU be as sucessful as you want to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Salem, NH
    Former Employee - Recruiter in Salem, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HealthMarkets full-time (More than 3 years)

    Pros

    Great high energy company covering multiple aspects of Health, Life and Supplemental Insurance needs. Very good corporate support and training to local offices, staff and agents.

    Cons

    Be prepared for multiple changes with very little notice because they stays on top of industry standards and federal regulations.

    Advice to Management

    Need better synergy between W-2 and 1099.


  5. Helpful (5)

    "Don't Waste Your Time Or Your Money!"

    StarStarStarStarStar
    Former Employee - Insurance Agent in Boynton Beach, FL
    Former Employee - Insurance Agent in Boynton Beach, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HealthMarkets full-time (More than a year)

    Pros

    This company is very good at showing an employee everything they never want to encounter while working for a company.

    Cons

    1) They misrepresent the compensation plan prior to hiring. Then, nearly 17 months after you have been receiving bank deposits they email an employee contract you never signed. This contract tells you that while you are earning commissions on your sales, they roll it into a revolving line of credit with interest. Moreover, because you have been receiving deposits, supposedly you are beholden to your contract.

    2) After telling you how great a company this is to work for, how great the benefits package is and they are 'one big family', once you are actually 'a member of the team' they then say you are a 10-99 employee and provide zero of the promised training. There is no benefits package either. Instead, you can purchase your own insurance coverage for any policies you have interest in and the company pays nothing towards your 'benefits package'.

    3) Even though you are a 10-99 employee, they say you are required to come to weekly sales meetings or you are off the team. This is actually unlawful according to the state of Florida’s definition of a contract employee.

    4) They are constantly hiring 'new agents' because of their high turnover.

    5) New hires are expected to pay $300 for a 'full background check'. What they are really doing is a credit check to see if the person is a good candidate for their revolving loan.

    6) The company initially encourages their agents to sell all lines of insurance – health, life, Medicare, and supplemental insurance or to primarily focus on one of these – ostensibly so the agent can maximize their earnings. But, what they really want you to sell is their parent company’s (Surebridge) supplements, whether the client needs the coverage or not. Any licensed insurance agent in the state of Florida is aware that selling insurance policies that aren’t either necessary or wanted by the insured is unlawful. And if they feel that you aren’t selling enough of their own supplemental insurance policies, they expect the agents to buy policies for themselves whether they need it or not. And if you don’t sell enough of their own products they will dismiss you.

    7) Upon closer examination, the company mirrors pyramid-scheme companies. The existing Sales Leaders appoint Junior Sales Leaders to also hire agents. And, as you would expect, each level gets a piece of the pie.

    8) Independent agents who wish to leave the company and work for a different insurance agency are told that if they pay off their revolving loan balance can do so. However, when the agent does quit they are informed that their license has been suspended with the state of Florida. They are also informed that most of the insurance carriers have signed an agreement with HealthMarkets to not grant carrier assignments to agents that were previously employed with them. However, the company did not take the 40- hour 2-15 course, nor did they take and pass the state exam to become a licensed agent.

    Advice to Management

    The Texas based company headquarters needs to send the existing sales leaders to the curb and bring in new leadership. They will be more successful in the long run and put an end to the revolving front door.


  6. Helpful (1)

    "No substance, mostly lies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier IV Agent
    Former Employee - Tier IV Agent
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HealthMarkets full-time (More than a year)

    Pros

    If your goal is to work 10 to 20 hours/week and make less than $15k/year, you'll fit right in.

    Cons

    They consistently promise the world, and fail to deliver. Management takes half your commissions to support their failed management system, while offering nothing useful in return. This top-heavy model You are potentially locked into a contract w them limiting your ability to go elsewhere. You are unable to choosw which products to sell, and instead are forced to represent whatever pays management the most. FAR, FAR, FAR less opportunity for a hard worker than simply being an independent agent.

    Advice to Management

    Offer more of the commissions to agents OR offer more value for what you take from them. Stop lying to your recruits and your agents. Morale is TERRIBLE because of these reasons?


  7. "Would recommend to anyone looking to be their own boss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HealthMarkets full-time (More than 10 years)

    Pros

    Make what I deserve, Helpful Management

    Cons

    I have not found any

  8. Helpful (2)

    "Great Job if you can handle an irregular income and are ALWAYS SELLING."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Agent in Berwyn, PA
    Current Employee - Insurance Agent in Berwyn, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at HealthMarkets full-time (Less than a year)

    Pros

    Technology is going to be incredible soon. Growing company that is getting national recognition. Trips look fun. Pay is 3-4 times a week

    Cons

    FULL COMMISION NO SALARY. Your commissions take a haircut from healthmarkets and renewals are not great. Management makes a lot of claims that can not back up.

    Advice to Management

    BASE SALARY for 2-3 years with goals that need to be met or you are let go. then your renewal commissions should be up to par by then! SIMPLE


  9. Helpful (2)

    "You Might want to compare to other companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER in Dallas, TX
    Former Employee - AREA SALES MANAGER in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HealthMarkets full-time (More than 3 years)

    Pros

    Good training to get you started

    Cons

    Pays about 60% of what is available from other Brokers
    Lead program is paid from what you invest - after the company takes 35% of your commission.
    The push on supplemental products is unappealing to customers.
    Second year income is even lower than first year as commissions drop.
    All incentive is on first year sales, not residuals.
    Medicare compensation is very low - you should compare to CMS website.
    The Company is very top heavy - Loads of High paid folks with income that should have gone to the agent.

    Advice to Management

    Stop the con job. Offer a better compensation package that is comparible to others. You do not have to work this hard to make a decent living. Look after your managers better and don't use their downline's commission to pay their commission

    HealthMarkets Response

    Jun 15, 2018 – HealthMarkets

    Thank you for your review. We're sorry to hear that elements of our value proposition didn’t suit your needs. Being a career agent does reduce the commissions received versus the “street value... More


  10. "Licensed Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Sales Agent in North Richland Hills, TX
    Former Employee - Licensed Sales Agent in North Richland Hills, TX

    I worked at HealthMarkets full-time (Less than a year)

    Pros

    Pay was good and management is decent.

    Cons

    Management can sometimes be pushy regarding sales.


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