Does Helpshift pay their employees well?

According to anonymously submitted Glassdoor reviews, Helpshift employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Helpshift. This rating has decreased by 22% over the last 12 months.

How satisfied are employees working at Helpshift?

63% of Helpshift employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Helpshift 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Helpshift?

Software Engineer (32) , Senior Software Engineer (7) , Sales (4) , Software Development Engineer (SDE) (4) , Software Engineer II (4) , Implementation Engineer (3) , Intern (3) , Product Manager (3) , Senior Marketing Manager (3) , Account Executive (2) , Frontend Engineer (2) , Implementation Specialist II (2) , Machine Learning Engineer (2) , Software Artisan (2) , Software Development Engineer In Test (SDET) (2)

What are the pros of working at Helpshift according to real employee reviews?

"Great people to work with" ((in 29 reviews)); "Work Life Balance is great." ((in 10 reviews)); "Good Work Culture" ((in 8 reviews)); "I’m grateful to be part of such a positive work environment!" ((in 7 reviews)); "2. Supportive & friendly colleagues" ((in 7 reviews))

What are the cons of working at Helpshift according to real employee reviews?

"Lack of power with middle management who actually know things." ((in 10 reviews)); "No bonus, stock options etc" ((in 5 reviews)); "Low compensations, leadership is not in good hands" ((in 5 reviews)); "Managers don't own up their mistake" ((in 3 reviews)); "Low pay compared to other product companies" ((in 3 reviews))

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Helpshift

Helpshift reviews

3.4

63% would recommend to a friend

(158 total reviews)

Eric Vermillion

62% approve of CEO

61% positive business outlook

Ratings by category

3.8

Culture & values

3.8

Work/Life balance

3.7

Diversity & inclusion

3.5

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

Helpshift has an employee rating of 3.4 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Helpshift employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Sexual orientation

Veteran status

Reviews by job title

158 reviews

2.0

Aug 30, 2017

Worried

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good location in FiDi - The people are great, made a lot of close friends - Well funded by great investors

Cons

- Leadership hasn’t been able to execute. Too many egos, not enough accountability. - Culture is based on fear, I feel everyone is doing just enough to get by...Witnessed many arguments in the years I’ve been here. - Upper management bashes people rather than helping. - Racist and sexist comments made all the time by management. - Inconsistent product roadmap. - Marketing team seems understaffed.

1.0

Jan 28, 2017

The Absolute Worst - Stay Away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Funded, so there's that.

Cons

Where to start. You know it's bad when you have to rally employees to leave positive Glassdoor reviews. -crazy, hot headed management -sexist leadership -vision for product jumps all over the place

1.0

Feb 15, 2017

Dont believe the HYPE

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The product is great and the people are great.

Cons

The management, is awful. There are so many people here who are so unahppy but nothing ever gets done. I hope someone reads this so that I do not have to leave here.

Viewing 1 - 3 of 158 Reviews

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