HomeLight Reviews
Updated May 20, 2022
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Found 214 of over 229 reviews
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Top Review Highlights by Sentiment
Pros
- "I love everyone I work with, and management is always checking in to make sure you understand everything and are very attentive and flexible to your needs." (in 12 reviews)
Cons
- "Original standard operating procedures and training guide could have been a little more clear upon initial start." (in 4 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of HomeLight and is not affected by filters.
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- Current Employee★★★★★
Pros
Purchase Home Loans Only Great Benefits including PTO Hiring while other mortgage companies are laying off Access to executive team Bi-weekly Townhall Meetings with whole company so you are well informed Continously working on ways to improve processes for employees
Cons
Their loan origination platform is challenging to learn. It does not have all the pipeline management tools that other systems have that are available.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Hybrid remote, great product, great people
Cons
Salary/promotion process, informal process about how to fix products
- Current Employee, more than 1 year★★★★★
Pros
Remote work Great people to work with depending on the team that you are on "Unicorn" startup
Cons
Pay and benefits are not as competitive as similar companies esp. now that the employee cost of benefits is really high. Speaking your mind tends to fall on deaf ears around here. Like other reviews have said, they don't like it when their teams give feedback. Leadership is currently hyper focused on growth and do not care how we get there (extreme micro-management every step of the way, hiring alarmingly under qualified people at the management level, layoffs, etc.) Personal growth/promotion expectations are very vague and managers make excuses when it's time to put their money where their mouth is. People seem to move up based on how much a manager likes them and not their output. I see really talented coworkers get jilted year after year.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
- Company provided lunch once a month - Weekly DoorDash credits (If company still provides to date) - Fair compensation
Cons
- Overtime pay is not 100% transparent. - HR does not take claims seriously when it comes to work place environment or reoccurring issues in the office space - Company culture and values are all a facade which is noticeable months after working. - Upper management who operate in other states focus far more on the needs of a customer and company numbers than the employee working on the day to day operations - High/ Above average employee turnaround - Lack of trust is common with all level of management which trickles down to the lower level employee - Respect, dignity, and professionalism seems to be an optional trait to bring into the office environment - Limited opportunity to grow with company, you can be doing the same job for many years as is typical for a corporate job - Overall unsatisfactory place to be after a year of working with Homelight
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Innovative product within a booming industry Ability to work autonomously Remote/flexible work options Talented, hard-working peers Some perks
Cons
-None of the pros above matter when HomeLight hires and protects managers who contribute to and foster a toxic culture. - Hard work is not recognized even when you hit and exceed goals and metrics -When you go to the C-level or HR with feedback and concerns, they do little to nothing. -Under-performing peers get preference due to rampant favoritism.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Excellent perks working for HomeLight including $1000 a year in gym reimbursements
Cons
Startup company so there is no knowledge base website to look up answers.
- Former Employee, more than 1 year★★★★★
Pros
- flexible remote work - great people to work with - great culture
Cons
- benefits package could be better
- Former Employee, more than 1 year★★★★★
Pros
Decent money, simple job, good snacks
Cons
Redundant and monotonous, bad culture, they will straight up lie to you about how “fun” it is to work there. Fairly certain most of the reviews on glass door are faked.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Fully remote work. Benefits are up to industry standards. Great work environment and teamwork within the department I'm in.
Cons
Onboarding and initial training could be improved especilly for new positions. Had a few moments during my first month where I felt a bit lost but thanks to the help of several colleagues, I got back in pace quickly
- Current Employee, less than 1 year★★★★★
Pros
Extremely employee-focused. Super welcoming and flexible. Work/home life balance is very important to all. The onboarding process was extremely informative and made the introduction to new systems much easier.
Cons
There are no cons that I know of thus far.
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HomeLight Reviews FAQs
HomeLight has an overall rating of 4.5 out of 5, based on over 229 reviews left anonymously by employees. 94% of employees would recommend working at HomeLight to a friend and 89% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.
94% of HomeLight employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HomeLight 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at HomeLight to be career development, benefits, culture and the cons to be senior leadership, management.
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