IRI Reviews | Glassdoor

IRI Reviews

Updated April 24, 2017
358 reviews

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Full-time Part-time

3.1
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IRI President & CEO Andrew Appel
Andrew Appel
103 Ratings

358 Employee Reviews

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Pros
  • Work from home or on-site at a client analyzing data (in 38 reviews)

  • The work-life balance allows one to grow in their career at a good pace (in 36 reviews)

Cons
More Pros and Cons

  1. "General Review"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IRI full-time (More than 10 years)

    Pros

    Great future potential for company

    Cons

    Surprisingly potential has not materialized yet


  2. Helpful (1)

    "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Boston, MA
    Former Employee - Director in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IRI (More than 3 years)

    Pros

    Clients are great work with.

    Cons

    Database is old and unmanageable. GOC is impossible.


  3. "Flexible employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Insights Consultant in Chicago, IL
    Current Employee - Client Insights Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IRI full-time (More than 10 years)

    Pros

    Work from home or on-site at a client analyzing data

    Cons

    The Revenue goals are very high


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (8)

    "Director / Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director/Consultant of Client Insights in Chicago, IL
    Former Employee - Director/Consultant of Client Insights in Chicago, IL

    I worked at IRI full-time (More than 3 years)

    Pros

    Lots of opportunity to get involved and have impact with clients

    Cons

    Limited promotion and progression opportunities. They don't hire people to grow, they hire them to do the jobs they're brought in to do...and then hope they stay there for as long as possible. They don't always seem build in long-term resource planning and people development into their strategic plans.


  6. Helpful (6)

    "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Chicago, IL
    Former Employee - Sales Consultant in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at IRI full-time (Less than a year)

    Pros

    Smart peers, great client, and great location

    Cons

    Senior management creates such a negative atmosphere ~ when you're in the building for your interview (after many, many phone interviews), look around and see how many people are smiling or look remotely happy. If you're ok being treated like a moron, this is the place for you.

    Advice to Management

    You have smart people who work really long hours and do a great job ~ if you'd treat people decently, and appreciate what you have, then your employees wouldn't be leaving in such high numbers and your profitability would be much higher. Constantly having to onboard and train new people impacts profit in the end. It's a shame that you can't see this and change how you treat your employees.


  7. "OK"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Melbourne, KY
    Current Employee - Anonymous Employee in Melbourne, KY

    I have been working at IRI full-time (More than a year)

    Pros

    Sociable; great location; nice office with private parking.

    Cons

    Progression isn't easy; laid back attitude; lack of communication between departments.

    Advice to Management

    Support those out in the field with clients.


  8. Helpful (2)

    "Meh....OK place...not very exciting."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Client Services in Chicago, IL
    Former Employee - Principal Client Services in Chicago, IL
    Negative Outlook
    Disapproves of CEO

    I worked at IRI full-time (More than 5 years)

    Pros

    Nice people- less politics than many other places. Not HR driven (thank goodness)! IRI tends to overpay.

    Cons

    Top leadership is more focused on selling IRI than growing IRI's true capabilities. They are former management consultants, and not research focused. They want to sell the "shiny object" of the day. CEO's statements on numbers for participation numbers are very on the fluffy side.

    Advice to Management

    Come back to reality, get out of the ivory tower, and REALLY start communicating with your staff.


  9. "OK EMPLOYER"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Assistant in Berks, NE
    Former Employee - Accounts Assistant in Berks, NE

    I worked at IRI full-time (Less than a year)

    Pros

    Nice people, nice office environment

    Cons

    not a good morale in certain departments


  10. "Customer Shopper Marketing Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consumer Shopper Marketing Analyst in Chicago, IL
    Current Employee - Consumer Shopper Marketing Analyst in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at IRI full-time (More than a year)

    Pros

    Flexible work schedule. Work from home a couple times a week. Tons of remote employees. Great PTO/vacation package.

    Cons

    Stingy 401k match plan. Depending on which department you're on, culture is drastically different. Halloween and Christmas parties are held in the office cafeteria.

    Advice to Management

    Management listens and are supportive


  11. Helpful (10)

    "AWESOME... if"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IRI full-time (More than 5 years)

    Pros

    ...if you want to be able to work from home, this is a place to do that.
    ...if you want to be able to develop relationships with CPG companies, this is a place to do that too.
    ...if you want to be able to enter a company and lead a process with which you have 0 applicable knowledge or experience, this is definitely THE place to do that!

    Cons

    -Since pretty much everyone is able to work from home, you are expected to make yourself available 24/7/365
    -Even though your job title is likely the same as many other people, there is little to no chance that the way you do your job is the same way as the others in your position. Clients are typically promised customized data packages with 0 regard for the operational support required to support said customization. As a result, the ground-level employees are frequently left to figure out ad hoc methods of fulfilling promises made on their behalf.
    -If you plan to take any time off, be prepared to answer emails and join calls while you are out of the office. Otherwise, be prepared to be excoriated upon your return for not having somehow imposed your skill set on someone else via osmosis.
    -There are so many layers of management, few employees could accurately name the managerial tree more than two levels above themselves.
    -Because processes were never a managerial focal point in the past, there has been a recent influx of Process Managers/Leaders that either know nothing of the processes they are hired to lead or have no desire to actually participate in the process enough to truly understand the impact their decisions have on the people below/around them... usually both
    -IRi continues to masquerade as a Market Research Data and Technology company when in reality it is a (self)Marketing company. The image of providing quality data packages on innovative platforms is the primary concern of the company brass. Actually developing stable data platforms and instilling a structured, reliable means of generating data content is evidently far less important.
    -The most fastest-rising employees at IRi mimic the company's persona. They work hardest to maintain an image of being able to deliver on company objectives by offering an endless supply of status update meetings, powerpoint presentations, and useless buzzwords. They avoid any legitimate participation in creating or maintaining sustainable organizational success, but lay in wait to take credit for any "wins" made possible by the effort of those they allege to lead
    -There exists a population of middle managers who have good intentions with a willingness to "roll up their sleeves" and "get their hands dirty". They also acquiesce to the directives of their managers who do NOT share their work ethic. For that reason, they are worked like a rented mule and held in middle-managerial limbo.
    -Take note of how many time this is mentioned in reviews for IRi..... HUMAN RESOURCES IS A JOKE

    Advice to Management

    You don't listen to the people who work for you. You only listen to the people who manage the people who manage the people who manage the people who manage the people who manage the people who work for you. Cut out the middle men and women and take note of the concerns of your workforce if you want to build a progressive, sustained and engaged workforce.


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