IRI Reviews | Glassdoor

IRI Reviews

Updated November 23, 2017
391 reviews

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3.2
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IRI President & CEO Andrew Appel
Andrew Appel
119 Ratings

391 Employee Reviews

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Pros
  • Work life balance and management (in 41 reviews)

  • Work from home or on-site at a client analyzing data (in 40 reviews)

Cons
More Pros and Cons

  1. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in New York, NY
    Former Employee - Consultant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IRI full-time

    Pros

    Work life balance and management

    Cons

    Salary could be more competitive


  2. Helpful (1)

    "Good experience but limited career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Bentonville, AR
    Current Employee - Analyst in Bentonville, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IRI full-time (More than 3 years)

    Pros

    Good place to gain experience. Interesting work. Fantastic work/life balance and flexibility.

    Cons

    No career advancement. Rating system does not encourage collaboration. Leadership seems to value flash over substance. Deadweight never gets cut, just shuffled around.

    Advice to Management

    If someone can cut it, cut them. Don't give them unlimited opportunities and teams and hope something changes. It is demoralizing and it blocks advancement for others.

  3. "Not Bad Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible work schedule, good training process

    Cons

    Very dull work, can be overwhelming during busy season.

    Advice to Management

    None


  4. "Client Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Manager in Chicago, IL
    Former Employee - Client Services Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IRI full-time (More than 3 years)

    Pros

    Great teammates, very entrepreneur atmosphere.

    Cons

    Long hours expected - weekend and late nights.


  5. Helpful (7)

    "Exciting corporate vision but lack of support to execute well with clients"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Insights Consultant
    Former Employee - Client Insights Consultant
    No opinion of CEO

    I worked at IRI full-time (More than 3 years)

    Pros

    Leadership vision is exciting - definitely challenging everyone in the organization to be a leader in Big Data and SaaS.
    Can be a great stepping stone for a variety of career roles in sales, marketing, software as a service (SaaS), category management, consumer insights, IT, etc.
    Can also get a chance to work across various industries; health/pharmacy, food, beverage, retail.

    Cons

    Your experience in client facing roles will depend on the client/client culture and client leadership which can lead to unpredictability. Your experience can also depend on the IRI leadership/manager for that client. A manager that has experience with making decisions in ambiguous situations and without the support or direction of Corporate leadership will be able to better set boundaries and support your team's success.

    Corporate is not interested at this time in providing leadership to develop systems and processes to simplify/improve work especially for new technology platforms and data. They do not appear interested in ensuring data quality and if the client question's the quality it will be your fault, even though leadership uses it's own source to present trends at industry events while you are using the clients version/source of data per contract which doesn't follow the same rules/algorithms as corporate data.

    Not surprisingly data/coding is inconsistent across platforms and sources. The result is lots of work is done for the same issue/item multiple times but in silos. The same mistakes also get made over and over.

    Promotions are hard to come by and the annual rating system is a 3 point system whereby a 2 is not an average performer, which means for Insights roles the only way you will be given your bonus pay that was offered as part of your job offer is if you are an 'exceptional (a 2or3)' performer which depending on your reviewer may never be granted to you no matter how hard you think you work since the standards/expectations are not well defined. By the way, if you're not exceptional, then you will be given a 1 - which is considering failing in HR's eyes even though it's also considered 'developing' meaning that you are new to the job and still learning --but not underperforming.
    The best way to get promoted is to take a different job which may mean you need to relocate, particularly if you are in a client facing role.
    Most people on the client side of the business leave the company, which continues to impact solid IRI knowledge/education for clients and business teams.

    Advice to Management

    Take the time to get things right with your products and services and assign some leadership for the benefit of all. Treat all employees with dignity and not like they are just a transaction, especially the analysts. The desire for analysts to leave is high after 1-2 years on the job which greatly impacts morale.


  6. "Okay experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at IRI full-time

    Pros

    location is good, in west loop chicago

    Cons

    i don't really like the culture there. not great for me.


  7. Helpful (1)

    "Good Company, depends on location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at IRI full-time

    Pros

    Good support from corporate, growing, competing with Nielsen and surpassing in CPG world

    Cons

    If you're not at the right account, work can be dreadful and little support/ training provided

  8. "Senior Software Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at IRI full-time (More than 5 years)

    Pros

    It was a fun work environment

    Cons

    Favoritism with the veteran staff

    Advice to Management

    Stop playing favoritism


  9. Helpful (1)

    "Client Insights"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at IRI full-time

    Pros

    Ability to work from home

    Cons

    Far more interest in the sale than the insights

    Advice to Management

    Support employees as much as you chase client contracts


  10. Helpful (5)

    "Hot. Mess."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Phila, PA
    Former Employee - Anonymous Employee in New Phila, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IRI full-time (More than 5 years)

    Pros

    Great way to get into a manufacturer (Mondelez, Pfizer, Campbells, etc) that's the only thing I would recommend it for.
    Pay was relatively competitive

    Cons

    Complete lack of onboarding, data frequently had issues - which put you an in a position with the client, zero support from IT, platform literally does not work, benefits were expensive, there's also a surcharge if you try to add your spouse to insurance.

    Advice to Management

    You rolled out Unify to remain competitive, but it lacks consistency and accuracy, this is why you keep losing clientele to Nielsen


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