ISCS Reviews | Glassdoor

ISCS Reviews

Updated Mar 29, 2018

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Found 28 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
85%
Approve of CEO
ISCS CEO Andy Scurto
Andy Scurto
14 Ratings
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior DevOps Engineer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ISCS full-time for more than 3 years

    Pros

    Smart people. Good culture. Good 401K matching plan.

    Cons

    High health care coverage deductible.

    ISCS2017-05-12
  2. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at ISCS

    Pros

    The commute is good for me.

    Cons

    The company culture is not that good.

    Advice to Management

    The management skills really needs to be improved.

    ISCS2017-11-07
  3. "After GuideWire Acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at ISCS full-time for more than a year

    Pros

    I love both Andy(ISCS) and Marcus(GuideWire) as CEO, every time when there is a company meeting, I think I was the only person who is excited to go to. I think both of there company speeches seem to encourage individuals that, before you do or say something, just "think for a min or two". There is a reason behind all this since the company is heavily relying on customer engagement. Lots cool people, lots games played...

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    Cons

    Not a lot of promotions for people who deserve it.

    Advice to Management

    No advice to management, having a manager and not having one feel the same.

    ISCS2017-09-27
  4. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I worked at ISCS full-time

    Pros

    open organization, technology and customer focused, open to change and experimentation

    Cons

    no defined career paths, some organizations experienced change fatigue

    ISCS2017-03-01
  5. "A good, growing company that treats employees well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Trainer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ISCS full-time for more than a year

    Pros

    My manager is in the top two that I have had during a long career. My manager provides leeway to let me explore options and work a project as I see best. My manager listens to my input and gives me guidance as to the manager's vision of the project...then lets me do the work.

    Cons

    Open cubical structure. One must remember, if you want to hold a private conversation or make a phone call, use a small conference room. Voices do travel. A small company is susceptible to acquisition and a culture change.

    Advice to Management

    Even in times of stress, keep employees; their knowledge bank is difficult to replace with contractors or new hires.

    ISCS2017-02-01
  6. Helpful (3)

    "Great work culture, HR team sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Developer in San Jose, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ISCS full-time for more than 5 years

    Pros

    Flexible work hours, good benefits, great set of people to work with! Guidewire acquisition is great plus for both company and employees.

    Cons

    Mediocre management, HR dept is the worst in the company. Never replies/acknowledges your email, whatever be your concerns. They were always busy getting themselves a promotion and are least bothered about employees! Always trying to please the upper management.

    Advice to Management

    Fire the entire HR team!!

    ISCS2017-01-23
  7. "Implementation Developer"

    StarStarStarStarStar
      Former Employee - Anonymous Employee in San Jose, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at ISCS full-time for more than 5 years

      Pros

      Most of the implementation developers and business analysts are easy to work with.

      Cons

      Acquired by Guidewire, which mostly is a negative for the work environment. The code for the Billing subsystem is buggy, and needs to be heavily re-factored. Most of the APIs (for all subsystems) need to be better documented.

      Advice to Management

      Now that Guidewire has acquired ISCS, lobby Guidewire upper management to invest in re-factoring/fixing the code for the Billing subsystem, and to better document the APIs (for all subsystems).

      ISCS2017-01-09
    • Helpful (3)

      "Too much politics less work focus"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Technical Consultant in San Jose, CA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at ISCS full-time for more than 5 years

      Pros

      Good knowledgeable team member's in R&D. Confusion on the product development areas such as Billing, Core workflows, Insurance Interfaces. Claim is a very basic implementation. Interface development is johnny of the spot "kind of development" no structure or guidelines/ ad-hoc leading to a lot of bugs in the workflow for asynchronous calls. With the new group structure of Adv Config/Std.Config, the quality of work is...

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      Cons

      Upper mid-management on the Adv.Config and Interfaces are not willing to acknowledge quality issues and try to push forward with force/denial. Causing the customers to suffer quality of work and budget loss. Since the customer base is mid-sized customers, the threshold for quality issues are smaller, but upper managements denial only leads to further political battles and unhappiness on the customer side left for technical...

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      Advice to Management

      Pay closer attention to blind Upper mid-management, trying to cover up quality issues and play politics. Consult true product owners on business workflow related configuration / changes, not Functional/ Practice leads who have absolutely no idea about the products except sweet talk with upper mid-management no substantial work related contribution.

      ISCS2017-01-26
    • Helpful (1)

      "Get the full picture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Positive Outlook
      No opinion of CEO

      I have been working at ISCS

      Pros

      Flexible hours as needed; free soda and coffee in break room Good 401k match; health savings account monthly lunch meetings Company is growing

      Cons

      Life insurance is terrible, $50k. Two owners - Andy Scurto (majority owner) and Tim Shelton Andy Scurto - President, is relied on to make too many decisions. And, up until the Guidewire purchase, there has been valid concern for the perpetuation plan as both owners are in poor health.

      ISCS2016-12-21
    • Helpful (6)

      "Nice coworkers, bad management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Implementation Engineer in San Jose, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at ISCS full-time for more than 5 years

      Pros

      Coworkers are great, some very smart insurance folks as peers, especially BAs. Most people willing to stop and help you when you have an issue. Work life balance is very good (all vacations even during project deadlines are approved). PTO accrual is very good. Benefits are ok. You can take initiative to get more responsibility rather quickly if you want to.

      Cons

      Few sore points I had: 1. Management has no idea what you do and don't know how to manage people. Managers are not involved with day to day, thus they cannot assign people appropriate jobs, because they don't know what your strengths are. Once a guy who was perfectly able to do his job was fired completely out of the blue for not doing his job, when he was not given any direction and was just thrown in (no training)....

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      Advice to Management

      Figure out what is going on with the engineering groups, and why people are not happy. Take a look at the management philosophy/training. Execution does not match the vision of the company. Managers need to learn how to communicate with their teams in a motivating POSITIVE way. Make sure the employees you value feel appreciated (this means compensation and/or title changes). Train the newbies because turnover is increasing,...

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      ISCS2016-10-19
    Found 28 reviews