IgniteTech Reviews
Updated Apr 26, 2023
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Top Review Highlights by Sentiment
- "We have a culture of change here, and many are not able to cope with change being the only true constant." (in 5 reviews)
- Current Employee★★★★★
Great remote organization to learn how to scale operations
Feb 15, 2022 - Vice President of Product ManagementRecommendCEO ApprovalBusiness OutlookPros
Zero politics Focus on deliverables 100% remote, location does not matter Great opportunity to learn several products and business functions Transparency - most of the documents are available for everyone to read
Cons
Can be a bit lonely WFH all the time
Continue reading - Former Employee, more than 1 year★★★★★
Good Company
Jan 11, 2022 - Financial Analyst in San Antonio, TXRecommendCEO ApprovalBusiness OutlookPros
Good Culture Strong exposure Good People Good benefits Good Salary
Cons
Long work hours bad hierarchy low increment bad leave system poor HR
- Former Employee, more than 3 years★★★★★
Change is an everyday thing
Feb 4, 2021 - Senior Account Manager in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
If you have a good manager it is quite pleasant Remote working really worked out for me Lots of interactions with clients and other teams The level of the workforce is quite good
Cons
Little or no chance of moving to other positions unless you do the entire hiring process again. So there are no such things as promotions or bonuses. Very short of a gender balanced workforce a team
- Former Employee, more than 3 years★★★★★
Pros
Great products, great leadership. Ignite was among currently only two companies able to offer their unique "peering" technology. In comparison, Ignite's technology was also far superior to its only competitor in some aspects, including the ability to define and control bandwidth in the very dynamic ways that are required by large corporations.
Cons
Tough industry space that was suffering lots of competition, low sales. HOWEVER, the space holds promise as video becomes more commonplace inside corporations.
Continue reading - Current Employee, less than 1 year★★★★★
Great company model for High Performers looking for a challenge
Nov 4, 2015 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Work from home, work from anywhere, get exposure to many products, exposure to a high performance workforce and business operating model. If I didn't have a friend who worked here I would have not believed this was a real company. It just seemed too good to be ture. This is a fantastic work/life balance company. I am not saying you don't work hard but you do get some great flexibility.
Cons
Not as much social interaction as a traditional office. Need to be a self motivated person to be successful. I don't recommend this company to anyone who doesn't have good time management and self discipline skills. You have to be able to get up and plan your day without the need for too much direction.
Continue reading - Former Employee★★★★★
Pros
- Good for folks who want to work at home - The general talent of the technical folks is pretty high - Effective system for hiring globally.
Cons
- Ignite forces companies into their support and product model, even if it is a bad fit. - If you are an acquired company, start looking for work. 90% of acquired employees don't last a year, either through quitting or being laid off. - If you are used to providing a high level of service to your customers, get used to a lower-touch, lower service model. -Ignite sees software development as a "factory" and needs to fit development into this factory model to be profitable. - With decentralization of organization and resources, very hard to establish a team concept. Folks myopically focused on their own priorities. - In order to be successful, you either need to 1) buy into their model or 2) disassociated yourself and focus just on your work. The company doesn't have anything to offer in terms of the joys of being part of a team, building something worthwhile - no positive cultural aspects.
Continue reading - Former Employee★★★★★
Buy company in duress, ship jobs to India, repeat
May 29, 2017 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Not sure what to say here. The 100% remote workforce idea is neat in theory, but the spyware they force you to install that short changes you on hours logged negates anything positive there.
Cons
Ignite basically buys up enterprise software companies, chops them up, picks out the most profitable elements, closes the office to save money, then shuts down or offshores everything else. In my case, they cancelled all product R&D, laid off the entire engineering team, and shipped all the jobs to India and Russia. They try to keep a certain number of people onboard for 60-90 days to train your replacements, which is seriously degrading work. Some employees were offered "permanent" positions, but likely most of those people will be gone soon through attrition. Ignite is 100% remote (they close your office when they buy you out), but they force you to install this spyware tool in order to log hours which is seriously invasive. It tracks keystrokes and mouse clicks, takes screenshots, and even takes webcam pics by default.
Continue reading - Current Employee, less than 1 year★★★★★
WFH, Good pay, & a strategic focus on adding Customer Value
Jul 20, 2020 - Vice President Presales in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
The flexibility of working from home and practically ZERO travel makes work-life balance a real possibility without compromising on either sides. With a competitive pay structure, money is not an issue to be worried about. With a company-wide focus on adding exponential growth, NOT in the form of $'s, but in the form of value delivered to the customers, the focus of the team and the reception of the customers is evergreen positive and inspiring. People are nice, leadership is strategically focussed on long term goals and provides stability to the organization.
Cons
Depending on the type and place of employment, there might be minimum to no-benefits besides the pay. However, this might not be an issue as the competitive pay bridges the gap.
Continue reading - Former Employee★★★★★
Pros
If Ignite is buying out your company, it's slightly better than simply going out of business. At least for the customers.
Cons
There will be no new investment in technology or product functionality. Their entire business model is to make money on support. They may add some new features for the top handful of customers, and provide the new features in a newly named "product" so that they can double the cost of support. Ignite owns something like 40 software companies, acquired (AFAIK) when the company was about to go out of business. After acquisition they generally lay-off 80% of the employees. All engineering work is done by one group (for all 40 software companies), mostly offshored at low hourly rates. All employees must run monitoring software on their laptops that tracks their hours worked, takes screenshots of the desktop and face shots from the camera every 10 minutes, captures all websites visited, emails sent, and files touched. They have no HQ, no sales, no marketing aside from a few web pages, no IT department. All systems are cloud based services and employees must purchase and manage their own laptops.
- Former Employee, less than 1 year★★★★★
Pros
You can work remote? They make it seem far greater than it turns out to be. You'll be required to provide your own equipment and install their spyware platform that tracks keypresses, takes screenshots, and even uses your webcam to take photos of you. Management also reads through any logs and conversations that you may have. Nothing is private and it is incredibly stressful.
Cons
Everything. Ignite basically buys up enterprise software companies and guts them. Any roles that pay a decent salary are immediately offshored. If you're upper-level management you can fully expect to be forced out despite all their promises. If you are one of the people that were kept on, you're expected to spend your time training your replacements. Ignite will eventually cut your benefits and salary all the while handing your more work and training to eventually force you out as well. There's a reason why the company's they purchase have incredibly poor onboarding and turnover rates. Don't give them the benefit of the doubt and instead save yourself the massive amount of stress and jump ship like everyone else.
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IgniteTech Reviews FAQs
IgniteTech has an overall rating of 4.6 out of 5, based on over 98 reviews left anonymously by employees. 93% of employees would recommend working at IgniteTech to a friend and 92% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.
93% of IgniteTech employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated IgniteTech 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at IgniteTech to be career development, coworkers, culture and the cons to be management, benefits.
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