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IgniteTech

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IgniteTech

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IgniteTech Reviews

Updated Apr 26, 2023

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Found 58 of over 98 reviews
4.6
93% Recommend to a Friend
IgniteTech CEO  Eric Vaughan
98% Approve of CEO

Found 54 of over 98 reviews

4.6
93%
Recommend to a Friend
98%
Approve of CEO
IgniteTech CEO  Eric Vaughan
Eric Vaughan
21 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee

    Great remote organization to learn how to scale operations

    Feb 15, 2022 - Vice President of Product Management 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Zero politics Focus on deliverables 100% remote, location does not matter Great opportunity to learn several products and business functions Transparency - most of the documents are available for everyone to read

    Cons

    Can be a bit lonely WFH all the time

    Continue reading
    Be the first to find this review helpful
  2. 5.0
    Former Employee, more than 1 year

    Good Company

    Jan 11, 2022 - Financial Analyst in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Culture Strong exposure Good People Good benefits Good Salary

    Cons

    Long work hours bad hierarchy low increment bad leave system poor HR

    2 people found this review helpful
  3. Join the IgniteTech team
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  4. 3.0
    Former Employee, more than 3 years

    Change is an everyday thing

    Feb 4, 2021 - Senior Account Manager in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you have a good manager it is quite pleasant Remote working really worked out for me Lots of interactions with clients and other teams The level of the workforce is quite good

    Cons

    Little or no chance of moving to other positions unless you do the entire hiring process again. So there are no such things as promotions or bonuses. Very short of a gender balanced workforce a team

    7 people found this review helpful
  5. 5.0
    Former Employee, more than 3 years

    Good company, good product

    Sep 12, 2013 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great products, great leadership. Ignite was among currently only two companies able to offer their unique "peering" technology. In comparison, Ignite's technology was also far superior to its only competitor in some aspects, including the ability to define and control bandwidth in the very dynamic ways that are required by large corporations.

    Cons

    Tough industry space that was suffering lots of competition, low sales. HOWEVER, the space holds promise as video becomes more commonplace inside corporations.

    Continue reading
    9 people found this review helpful
  6. 5.0
    Current Employee, less than 1 year

    Great company model for High Performers looking for a challenge

    Nov 4, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home, work from anywhere, get exposure to many products, exposure to a high performance workforce and business operating model. If I didn't have a friend who worked here I would have not believed this was a real company. It just seemed too good to be ture. This is a fantastic work/life balance company. I am not saying you don't work hard but you do get some great flexibility.

    Cons

    Not as much social interaction as a traditional office. Need to be a self motivated person to be successful. I don't recommend this company to anyone who doesn't have good time management and self discipline skills. You have to be able to get up and plan your day without the need for too much direction.

    Continue reading
    12 people found this review helpful
  7. 2.0
    Former Employee

    Warning to those acquired

    Jun 15, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Good for folks who want to work at home - The general talent of the technical folks is pretty high - Effective system for hiring globally.

    Cons

    - Ignite forces companies into their support and product model, even if it is a bad fit. - If you are an acquired company, start looking for work. 90% of acquired employees don't last a year, either through quitting or being laid off. - If you are used to providing a high level of service to your customers, get used to a lower-touch, lower service model. -Ignite sees software development as a "factory" and needs to fit development into this factory model to be profitable. - With decentralization of organization and resources, very hard to establish a team concept. Folks myopically focused on their own priorities. - In order to be successful, you either need to 1) buy into their model or 2) disassociated yourself and focus just on your work. The company doesn't have anything to offer in terms of the joys of being part of a team, building something worthwhile - no positive cultural aspects.

    Continue reading
    23 people found this review helpful
  8. 1.0
    Former Employee

    Buy company in duress, ship jobs to India, repeat

    May 29, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not sure what to say here. The 100% remote workforce idea is neat in theory, but the spyware they force you to install that short changes you on hours logged negates anything positive there.

    Cons

    Ignite basically buys up enterprise software companies, chops them up, picks out the most profitable elements, closes the office to save money, then shuts down or offshores everything else. In my case, they cancelled all product R&D, laid off the entire engineering team, and shipped all the jobs to India and Russia. They try to keep a certain number of people onboard for 60-90 days to train your replacements, which is seriously degrading work. Some employees were offered "permanent" positions, but likely most of those people will be gone soon through attrition. Ignite is 100% remote (they close your office when they buy you out), but they force you to install this spyware tool in order to log hours which is seriously invasive. It tracks keystrokes and mouse clicks, takes screenshots, and even takes webcam pics by default.

    Continue reading
    26 people found this review helpful
  9. 5.0
    Current Employee, less than 1 year

    WFH, Good pay, & a strategic focus on adding Customer Value

    Jul 20, 2020 - Vice President Presales in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The flexibility of working from home and practically ZERO travel makes work-life balance a real possibility without compromising on either sides. With a competitive pay structure, money is not an issue to be worried about. With a company-wide focus on adding exponential growth, NOT in the form of $'s, but in the form of value delivered to the customers, the focus of the team and the reception of the customers is evergreen positive and inspiring. People are nice, leadership is strategically focussed on long term goals and provides stability to the organization.

    Cons

    Depending on the type and place of employment, there might be minimum to no-benefits besides the pay. However, this might not be an issue as the competitive pay bridges the gap.

    Continue reading
    5 people found this review helpful
  10. 1.0
    Former Employee

    Bottom Feeders!

    Feb 5, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If Ignite is buying out your company, it's slightly better than simply going out of business. At least for the customers.

    Cons

    There will be no new investment in technology or product functionality. Their entire business model is to make money on support. They may add some new features for the top handful of customers, and provide the new features in a newly named "product" so that they can double the cost of support. Ignite owns something like 40 software companies, acquired (AFAIK) when the company was about to go out of business. After acquisition they generally lay-off 80% of the employees. All engineering work is done by one group (for all 40 software companies), mostly offshored at low hourly rates. All employees must run monitoring software on their laptops that tracks their hours worked, takes screenshots of the desktop and face shots from the camera every 10 minutes, captures all websites visited, emails sent, and files touched. They have no HQ, no sales, no marketing aside from a few web pages, no IT department. All systems are cloud based services and employees must purchase and manage their own laptops.

    40 people found this review helpful
  11. 1.0
    Former Employee, less than 1 year

    High Stress

    Oct 10, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You can work remote? They make it seem far greater than it turns out to be. You'll be required to provide your own equipment and install their spyware platform that tracks keypresses, takes screenshots, and even uses your webcam to take photos of you. Management also reads through any logs and conversations that you may have. Nothing is private and it is incredibly stressful.

    Cons

    Everything. Ignite basically buys up enterprise software companies and guts them. Any roles that pay a decent salary are immediately offshored. If you're upper-level management you can fully expect to be forced out despite all their promises. If you are one of the people that were kept on, you're expected to spend your time training your replacements. Ignite will eventually cut your benefits and salary all the while handing your more work and training to eventually force you out as well. There's a reason why the company's they purchase have incredibly poor onboarding and turnover rates. Don't give them the benefit of the doubt and instead save yourself the massive amount of stress and jump ship like everyone else.

    Continue reading
    32 people found this review helpful
Viewing 1 - 10 of 54 Reviews
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IgniteTech Reviews FAQs

IgniteTech has an overall rating of 4.6 out of 5, based on over 98 reviews left anonymously by employees. 93% of employees would recommend working at IgniteTech to a friend and 92% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.

According to anonymously submitted Glassdoor reviews, IgniteTech employees rate their compensation and benefits as 4.7 out of 5. Find out more about salaries and benefits at IgniteTech. This rating has decreased by -5% over the last 12 months.

93% of IgniteTech employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated IgniteTech 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at IgniteTech to be career development, coworkers, culture and the cons to be management, benefits.

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