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Incept Reviews

Updated January 11, 2018
24 reviews

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3.9
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Sam Falletta
20 Ratings

24 Employee Reviews

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  1. "Incept is my second Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Canton, OH
    Current Employee - Anonymous Employee in North Canton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Incept full-time

    Pros

    Everyone at Incept is like family. They really care about their employees. They do what they can to make sure you are at work everyday and make it a fun place to work. They work around your schedule if you have other things going on in life.

    Cons

    I have not come across any bad things

    Advice to Management

    Keep up the great work


  2. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CME in Canton, OH
    Current Employee - CME in Canton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Incept full-time (More than a year)

    Pros

    great atmosphere, flexible, feels like family, management is hands on and there for you if needed, nice bonus system.

    Cons

    sometimes i feel too flexible, sometimes hard for me to hear but i have hearing issues to begin with.

  3. "Incept Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CME
    Current Employee - CME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Incept full-time

    Pros

    Management is always more than willing to work with you regarding anything. Always opportunities to grow!!!!

    Cons

    Starting pay is a little low BUT there is always opportunities to get raises. Some programs require you work weekends.

    Advice to Management

    Buy more food.


  4. "CME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CME in Canton, OH
    Current Employee - CME in Canton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Incept part-time (More than 3 years)

    Pros

    The best call center I've ever worked for and have worked for quite a few of them. The people there are very friendly. You make your own hours with options to change schedule every 30 days. There is plenty of growth and opportunity. Incept is awesome place to work for that will work with your schedule.

    Cons

    Some program a weekend shift is required.

    Advice to Management

    To keep doing the amazing job that your doing and continue pushing growth and opportunity.


  5. Helpful (1)

    "Easy to get in, but you better have think skin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Incept full-time

    Pros

    very accepting company, regular employee activities, bonus structure, promote from within.

    Cons

    the retention program I worked on felt a little scamy and I personally had trouble sleeping some nights while working on it. Their client Stamps.com skirts the law with hidden fees in theirs terms of agreement, praying on the elderly and people unfamiliar with the dangers of the internet and entering a credit cad number online.


  6. Helpful (1)

    "CME/SAVES"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Canton, OH
    Current Employee - Anonymous Employee in Canton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Incept full-time (More than 8 years)

    Pros

    The pros of being employed by Incept are;They have great training. The wages are comparable to other call centers. Great benefit packages such as,health,dental,optical and life insurance and vacations after a year of employment.

    Cons

    Although I am sure there are cons with companies, at this time I cannot think of any.

    Advice to Management

    I realize it is difficult to communicate changes quickly throughout a large call center such as Incept but it is vital to keeping us current so as to keep good standings with our clients.


  7. "Telemarketer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Incept full-time (More than 3 years)

    Pros

    Great schedule options
    Excellent compensation if you do quality work
    Friendly staff and management
    Wide variety of positions in company

    Cons

    Highly competitive in the sales/marketing positions.

  8. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Incept full-time

    Pros

    The people are wonderful. Great hours. Plenty of overtime available.

    Cons

    Being hired for a specific position (inbound) then forced to work on (outbound) too.

    Advice to Management

    Tell people during the hiring process they have to work the other area too.


  9. "One of the worst managed places ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CME in North Canton, OH
    Former Employee - CME in North Canton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Incept full-time (Less than a year)

    Pros

    Easy money, friendly coworkers, learning the ins and outs of blood bank business.

    Cons

    Overbearing management, constant restructuring that hurts the entry level employees, constant favoritism towards middle and lower management, rampant nepotism that make sit hard to move up strictly on your merits alone, cliquey management that is full of yesmen and won't stand up to their bosses.

    Incept Response

    Jun 22, 2017 – President / CEO

    Thanks so much for taking the time to comment. I really appreciate it.

    I'm sorry to hear that this was your experience here and would love to understand it in more specific detail so we can... More


  10. "Incept Corp through my eyes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retention in Canton, OH
    Former Employee - Retention in Canton, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Incept part-time

    Pros

    They really work with you hands on.

    Cons

    Found some practices to seem dishonest at times.

    Advice to Management

    All money ain't good money.


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