Does Incept pay their employees well?

According to anonymously submitted Glassdoor reviews, Incept employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Incept. This rating has been stable over the past 12 months.

How satisfied are employees working at Incept?

46% of Incept employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Incept 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Incept?

CME (26) , Customer Service Representative (11) , CME Specialist (5) , Account Growth Specialist (4) , Conversational Marketing Expert (4) , Telemarketer (4) , CME Coordinator (3) , Customer Service Representative (CSR) (3) , Blood Donor Recruiter (2) , Customer Marketing Expert (2) , Customer Service (2) , Customer Service Associate (2) , Executive (2)

What are the pros of working at Incept according to real employee reviews?

"Great people to work with." ((in 10 reviews)); "Friendly work environment best work family I've ever had!" ((in 7 reviews)); "Flexible hours, work from home, great Teamwork, helpful co.workers" ((in 7 reviews)); "Growth Opportunities, personally & professionally" ((in 5 reviews)); "Great benefits" ((in 5 reviews))

What are the cons of working at Incept according to real employee reviews?

"The training lasts 1 day and it basically is a PowerPoint a high schooler could make that's it." ((in 7 reviews)); "Low pay raises" ((in 5 reviews)); "Managers are constantly breathing down your neck" ((in 3 reviews)); "After two incredibly important members of leadership left, I knew my time was coming." ((in 3 reviews)); "Communication was inconsistent at times." ((in 3 reviews))

What are the top reviewed Incept locations?

Canton , North Canton , Akron , Kent , Ravenna , Cincinnati , Cleveland , Columbus , Toledo

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Incept

Incept reviews

2.9

46% would recommend to a friend

(127 total reviews)

Sam Falletta

71% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (127 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Incept has an employee rating of 2.9 out of 5 stars, based on 127 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Incept employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

127 reviews

4.0

Apr 14, 2026

Positive culture and connections despite industry stagnation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They invested in culture, connection, and clients employees can feel good about working with

Cons

The call center industry seems not to be growing much

3.0

Mar 19, 2026

Flexibility

Cme specialist

Recommend

CEO approval

Business Outlook

Pros

Very flexible with time off

Cons

Low paying, constant management changes.

2.0

Apr 11, 2025

Low pay. Nice owner.

Cme

Recommend

CEO approval

Business Outlook

Pros

Flexible. Nice work environment. Tara in HR is extremely rude and full of herself. Sam the owner 10/10.

Cons

Extremely low pay compared to every other call center in the area. They start out hiring at $12/hour.

Viewing 1 - 3 of 127 Reviews

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Positive culture and connections despite industry stagnation

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Low pay. Nice owner.

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