Intelsat Reviews | Glassdoor

Intelsat Reviews

Updated August 17, 2017
93 reviews

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3.7
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Intelsat CEO Stephen Spengler
Stephen Spengler
35 Ratings

93 Employee Reviews

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Pros
  • Benefits are great, above average by today's standards (in 7 reviews)

  • They care about their employees, from work life balance to all hands meetings (in 6 reviews)

Cons
  • The idea of work/life balance seems to be lip service only (in 5 reviews)

  • culture is old school (struggling to implement teleworking still) (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "A company you must consider!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Development Organization Employee in McLean, VA
    Current Employee - Solutions Development Organization Employee in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intelsat full-time (Less than a year)

    Pros

    Intelsat is a diverse global company, a satcom industry leader with a rich history. Management and employees are very professional and down to earth. As in any other modern company the atmosphere is fast-paced with a value placed on initiative and "get it done" attitude.

    The company offers great opportunities to learn on the job or through the multiple Training opportunities. Entry-level college graduates have the chance to work with highly experienced Intelsat veterans (35+ years in the company or in the industry!)

    Located in Tyson's Corner (aka McLean), Northern Virginia, Intelsat’s office environment is very modern and bright, with amazing views of the area.

    Cons

    None to report at this time.


  2. "Good people, tough environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Intelsat full-time

    Pros

    Managers try to make things better.
    Most people are willing to help.

    Cons

    Tools are outdated and make it difficult to get things done fast and efficiently (this is being worked on but is going to take some time).
    Sales team is aggressive and chase leads that may not be worthwhile when taking into account revenue vs effort.
    Some teams have view their roles in a narrow scope and refuse to be flexible.
    Approval processes can be long and tedious and make it difficult to get things done.
    Pay probably could be 10% higher.

    Advice to Management

    Some teams are overworked and are constantly going beyond their job scope while other teams are not always that helpful. Sales is trying to help generate revenue but are sometimes chasing opportunities that cause a lot of pain for very little revenue. They need to be able to identify the larger opportunities first and focus effort there. More resources need to be allocated to tools because as the company moves forward with its vision, tools are going to be critical and they are needed now.

  3. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer
    Current Employee - Network Engineer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Intelsat full-time (More than 5 years)

    Pros

    Great people to work with, largest satellite company in the world. Great benefits and opportunities worldwide.

    Cons

    Behind the times in support technology and tools. Not good structure and culture.

    Advice to Management

    Listen to your employees


  4. "Follow the Defectors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Washington, DC
    Former Employee - Program Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intelsat full-time (More than 5 years)

    Pros

    Technical platforms are cutting edge

    Cons

    Cut throat environment driven by falling revenues and private equity sponsors.


  5. "On the way down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intelsat full-time

    Pros

    Benefits , but they have dwindled over the years

    Cons

    Company is saddled with a lot of debt. Was thrown a life preserver by Softbank but refused to reach out and grab it.

    No more subject matter experts. More of a jack of all trades environment

    Advice to Management

    Wake up, your debt load is going to sink the company.

    Move away from the jack of all trade environment. Customers have noticed this and they are not happy.


  6. Helpful (1)

    "Best place I've worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intelsat full-time (More than a year)

    Pros

    They care about their employees, from work life balance to all hands meetings. Pay is competitive and management seems to care (at least in IT).

    They are trying VERY hard to move to new technologies and better processes, but it takes time.

    Cons

    Some of the politics can be absurd. It can take a long time to get things done.

    Advice to Management

    Remove process that doesn't help.
    Give Project Managers more authority.
    Keep what makes Intelsat great.
    Horizontal management structure!!!
    Hire and fire faster.


  7. Helpful (3)

    "Project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fairfax, VA
    Current Employee - Anonymous Employee in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intelsat full-time (More than 10 years)

    Pros

    Very dynamic and competitive environment

    Cons

    Flexibility in time work is uneven across the company

    Advice to Management

    Have a deeper look down and listen to lower levels too

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in McLean, VA
    Current Employee - Anonymous Employee in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intelsat full-time (More than 5 years)

    Pros

    Life/work balance is good. Benefits good. Company culter and atmosphere is laid back but hard working

    Cons

    Seems understaffed at every position


  9. "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Intelsat full-time

    Pros

    Good benefits, great location, laid back environment, teleworking opportunity

    Cons

    Compensation, employee trust, stressful due to workload, long hours


  10. "Intelsat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Accountant in McLean, VA
    Current Employee - Staff Accountant in McLean, VA
    Neutral Outlook
    Approves of CEO

    I have been working at Intelsat (More than 3 years)

    Pros

    work experience, opportunities to expand/expose yourself to different fields

    Cons

    well below competitive market salary

    Advice to Management

    if you expect to retain talent you should offer competitive salaries


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