Intralinks Reviews | Glassdoor

Intralinks Reviews

Updated September 7, 2017
241 reviews

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3.0
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Intralinks Director, President & CEO Ronald W. Hovsepian
Ronald W. Hovsepian
127 Ratings

241 Employee Reviews

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Pros
Cons
  • Work life balance is horrible/ get burnt out easily (in 7 reviews)

  • unclear company vision; senior management changed direction from time to time (in 8 reviews)

More Pros and Cons

  1. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Intralinks full-time

    Pros

    Good culture and good people.

    Cons

    slow technology upgrades to the platform

    Advice to Management

    Invest more in people


  2. Helpful (7)

    "It was good until the acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Representative in Waltham, MA
    Former Employee - Business Development Representative in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Intralinks (More than a year)

    Pros

    Good training you learn a lot from your managers. Teaches you how to talk to all kinds of people and helps you learn the art of story telling. Good base and potential for a lot in commissions.

    Cons

    Not a lot of room for growth. Since acquisition it has been disorganized organization. Some goals they set are unrealistic. Field reps don't really help you at all.

    Advice to Management

    Leave because it's not going to get better soon.

  3. "Great Company to work for. Bright future."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intralinks full-time (Less than a year)

    Pros

    Love the autonomy and the fun culture. Continuous learning and professional growth is fostered. Fast paced and always interesting. Sales team truly believes in teamwork which creates a positive culture.

    Cons

    Working through recent acquisition which has been a bit rocky.

    Advice to Management

    Please continue to communicate to the rank and file. We understand that the recent acquisition created some issues but we need more communication from the top down.


  4. Helpful (2)

    "Good place to start a career but there is a lot of room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in New York, NY
    Former Employee - Customer Service in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Intralinks full-time (More than 5 years)

    Pros

    Provided good options for work/life balance. Culture encourages collaboration and teamwork. Staff is empowered to make their own decisions.

    Cons

    ELT was not focused and appeared to be marking time for something bigger. They were too distant from the application they were attempting to take to market.

    Advice to Management

    Learn the application. They need to listen to the staff that works with the clients on a daily bases.


  5. Helpful (1)

    "ok."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Negative Outlook
    No opinion of CEO

    I worked at Intralinks full-time

    Pros

    Nice coworkers , good work/life balance.

    Cons

    Middle Management is terrible- most don't do much.

    Advice to Management

    Good luck


  6. Helpful (3)

    "dumpster fire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intralinks full-time

    Pros

    decent culture and people

    Cons

    ELT was worst ever. Absolutely clueless, ruined the company.


  7. "AE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Intralinks full-time

    Pros

    Very good culture. Great opportunity for upward mobility

    Cons

    Management structure is not very good. They are not very upfront this some of their employees

  8. Helpful (1)

    "Senior SharePoint Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intralinks full-time (More than 3 years)

    Pros

    Nice Salary and Holiday package. One of the best Medical insurances provided

    Cons

    Quite a few layoffs and still going on, Job security, frequent changes in management lately, slow processes


  9. "Accounts Payable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Intralinks (More than a year)

    Pros

    Relaxed dress code, good benefits.

    Cons

    Constant change of procedures and too many heads.


  10. Helpful (7)

    "Hard work and their's a lot of backstabbing going on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Analyst in New York, NY
    Former Employee - Technical Support Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intralinks full-time (More than 5 years)

    Pros

    - 50 cent vending machines (were a quarter a few years back)
    - you can work at home if you're a Technical Support Analyst (TSA)
    - Management is pretty cool and chill. Probably the reason why I stayed soo long.
    - Most co-workers become like family, very close knit.

    Cons

    - TSA's are not respected. WE do all the hard labor with fixing all the issues with the BUGGY Software.
    - Software is not up to date and is always crashing.
    - Customers are mostly professionals but they can get angry because the software is always breaking down.
    - Upper management (above managers) are weird and seem to have anxiety issues. Face your employees and let them know that you exist instead of hiding behind a cubicle.
    - Management loves when employees suck up and act fake.
    - You will not get anywhere unless you throw people under the bus and sabotage your co-workers.
    - Most co-workers are great to work with but the teams in Europe or other parts of the world are horrible. They are miserable and horrible to work with. They have more vacation days and shorter work days than us in the USA but they complain a whole lot more and cause problems for the US team.
    - A lot of Client Service Managers are lazy (some are rock stars) but the majority are hands off with their customers. They should be handling customer trainings and setting up new accounts but instead they throw it on other people. If you're in the NY office, you'll enjoy listening to them sit around and talk for hours about non-work issues without doing any work, and then pass it off to others to do so they go to happy hour.
    - Sales team is aggressive. Their attitudes can also be disgusting. They contact the support line and talk to you as if you owe them money (Not all but most I've dealt with).
    - Training team hold grudges against people, for no reason. Instead of being the face of a company that trains their employees and help, some members of the training team live to give others dirty looks and act stank and Ignore emails concerning the product. Be the face of a company and train people without the attitude and cockiness.
    - NY Office is over crowded (maybe not as much since people are getting fired).

    Advice to Management

    - You finally got rid of Product Management. They were not productive. Now take feedback from people who actually know the product, the customer support teams know the product inside and out and hear customer concerns first hand. Try listening to them a bit. You probably wouldn't have lost so much money if you asked for their opinion about product development before creating useless products which caused the company millions of loses.


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