Intralot Reviews | Glassdoor

Intralot Reviews

Updated February 21, 2017
62 reviews

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Full-time Part-time

2.3
Star Star Star Star Star
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Approve of CEO
Intralot CEO Antonios I. Kerastaris
Antonios I. Kerastaris
14 Ratings

62 Employee Reviews

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Pros
  • Company vehicle, gas card, laptop and cell phone (in 6 reviews)

  • Company phone, company vehicle, tools and supplies are provided (in 3 reviews)

Cons
  • There are no opportunities to grow or change career path inside the company (in 6 reviews)

  • No room for personal advancement (in 6 reviews)

More Pros and Cons

  1. "Easy job, great benefits, low self worth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Operator in Montpelier, VT
    Current Employee - Systems Operator in Montpelier, VT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intralot full-time (Less than a year)

    Pros

    There is lots of downtime to do whatever you want: browse the internet, watch movies, search for other jobs. The health care/benefits are fantastic for entry and middle level employment. There is tuition re-reimbursement (many employees are college dropouts using it to finish their degree). There is plenty of room for lateral and vertical advancement being a multinational company.

    Cons

    long hours in some positions. Customer oriented (and somtime customer service oriented) job ideals. sometimes irreguar work schedule. And of course you work for some for of gambling (mostly lottery) and you are wildly aware that you are praying on the poor at all times

    Advice to Management

    provide better job training. have more paygrades (operator I, operator II, etc.) to promote the idea that Intralot is a career, not just a way station in life


  2. "Good Company. Work Hard but Low Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Intralot full-time (Less than a year)

    Pros

    Good Benefits. Could be a good company if they had better management. Management is unprofessional.

    Cons

    Hard work. Low pay. No room for advancement.


  3. Helpful (2)

    "OK for Entry Level ONLY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent job, pay good, benefits, office setting

    Cons

    Slack mangement, no accountability, no advancement, HR department no help at all!

    Advice to Management

    Need to fully review the qualifications of management and make them accountable for their own staff and their departments.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Good place to start, be prepared to leave."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Strongsville, OH
    Former Employee - Field Service Technician in Strongsville, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Intralot full-time

    Pros

    Company vehicle, gas card, laptop and cell phone. 10 plus hour shifts means less work days.

    Cons

    Micro management with people who look for reasons to stab you in the back. Selfish people work here. There are some really good ones here but they tend to stay away due to the bad apples. Lazy techs and backstabbing among peers. You batter be availible when you arent working or you will be terminated. bad pay rate for job type and contract. Also do not volunteer for anything because you will not be recognized for it. In fact it can go against you in the long run. Like favoritism? You'll love it here.

    Advice to Management

    Do some investigations on your management. Fire those who need it. Fresh blood can only help. Those in management currently are only hanging on due to connections, not performance. Change the way you help employees. Pay what people are truly worth.


  6. Helpful (7)

    "Frustrating"

    Star Star Star Star Star
    Current Employee - Field Service Technician
    Current Employee - Field Service Technician
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    11 paid holidays, vacation, sick days. Paid on time. Company car, gas card, all expenses on vehicle are paid through LeasePlan. Will also pay storage fees.

    Cons

    The people you work with are selfish. Will expect help from you, but will not return the favor.

    Some technicians try to play the "I'm not healthy enough to do that" card to get out of their own job responsibilities.

    Micro-managed so much it can be off-putting. Downright spirit breaking. To the point you would almost want to declare bankruptcy and live under a bridge.

    Driving is graded on a scale of 0-100. Someone from corporate enforces it yet has zero experience in the field or on these roads day in and day out.

    Employees who do not carry their own weight are not punished. Work that cannot be completed will usually fall in the hands of those who can complete it, even though it is not your area.

    Impossible to do jobs at times because equipment/replacement equipment is not readily available.

    Outdated laptop. Outdated OS.

    Management is all about favorites.

    Everyone is punished rather than addressing the troublemakers individually.

    Expected to drive 1-2 hours to clean the warehouse because people are not held responsible for their own messes.

    Expected to answer phone whether you are on call or not.

    Management will let 11 out of the 13 technicians take vacation all once during holidays, leaving only one or two to be on call for the entire state. Those on call are expected to make 6-8 hour round trip drives and are shown little appreciation.

    If you ask management for a holiday off a year in advance even, they will still call you Thanksgiving Day or Christmas Day, whether you are 2-3 hours away from your work vehicle, expecting you to drop what you are doing and make the trip back just so you can clean up the mess they made because of their own incompetency and selfishness.

    Hostile work environment at times. More gossip than in a teenage girls bathroom in junior high.

    No opportunity to advance.

    Depressing pay for the amount of work constantly being added.

    Advice to Management

    Appreciation really goes a long way.
    Better pay, better conditions.


  7. "Accounting Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Clerk in Decatur, GA
    Former Employee - Accounting Clerk in Decatur, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Intralot (Less than a year)

    Pros

    Good location, people and salary.

    Cons

    No room for immediate advancement.

    Advice to Management

    None


  8. "Systems Operator II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Operator II in Lincoln, NE
    Former Employee - Systems Operator II in Lincoln, NE
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Intralot full-time (More than 5 years)

    Pros

    Small group of great people. Very minimal turnover, meaning people stayed because the liked the wage and job. Overtime almost always available.

    Cons

    24/7 365 days of the year. If your regular scheduled days fell on Holidays, you still had to work.

    Advice to Management

    None! Great job.


  9. "Call Center Operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Operator in Strongsville, OH
    Former Employee - Call Center Operator in Strongsville, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    It is a small call center with a lot of free time. No supervisor on weekends or evening shifts.

    Cons

    There is very little opportunities in this company. No paid time off or benefits for part time employees. If you can ignore the back stabbing, gossiping and lazy people in this department it is a ok job

    Advice to Management

    Crack down on the lazy people and their excessive calling off sick. This puts a burden on everyone else to pick up the slack.


  10. Helpful (3)

    "RUN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Intralot full-time

    Pros

    Great first step into the IT industry

    Cons

    Poor management, no one is held accountable,understaffed in many departments and no one works together

    Advice to Management

    have some accountability


  11. "Lead"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Intralot is an excellent place for anyone who is looking for experience in IT.

    Cons

    Intralot need to work on improving their leadership staff.



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