Question 1

Is Jackson a good company to work for?

Accepted Answer

Jackson has an overall rating of 3.9 out of 5, based on over 1,287 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 74% of employees would recommend working at Jackson to a friend and 62% have a positive outlook for the business. The best reviews about Jackson have been left by employees working as Intern, Strategic Support Associate and SSA.

Question 2

Does Jackson pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Jackson employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Jackson. This rating has decreased by 2% over the last 12 months.

Question 3

How satisfied are employees working at Jackson?

Accepted Answer

74% of Jackson employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Jackson 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

Question 4

What are the top reviewed jobs at Jackson?

Accepted Answer

Strategic Support Associate (251), Internal Wholesaler (84), Operations Associate (21), SSA (21), Intern (15), Manager (14), Client Service Advocate (13), Customer Service Representative (12), Software Developer (12), Director (9), Administrative Assistant (8), SSA, STATION SUPPORT ASSOCIATE (8), Customer Service Advocate (7), Senior Software Developer (7), Analyst (6)

Question 5

What are the pros of working at Jackson according to real employee reviews?

Accepted Answer

"Benefits are great and well appreciated." ((in 138 reviews)); "Great people and place to work" ((in 87 reviews)); "Good Pay (in Actuarial and IT departments only)" ((in 85 reviews)); "Great company and culture." ((in 31 reviews)); "Great Training and growth potential." ((in 30 reviews))

Question 6

What are the cons of working at Jackson according to real employee reviews?

Accepted Answer

"Employees are lacking in knowledge relevant to their positions and poor management." ((in 50 reviews)); "Upper Management is clueless at times." ((in 16 reviews)); "Less salary gradually increases every year." ((in 15 reviews)); "Company shows MAJOR favoritism to the home office (Lansing, MI)" ((in 10 reviews)); "Sometimes communication is not the best" ((in 9 reviews))

Question 7

What are employees saying about Jackson layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Jackson layoffs and their outlook for job security at Jackson in 2026.

Question 8

What Jackson locations have received the highest employee ratings?

Accepted Answer

East Lansing, Nashville, Chicago, Franklin

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