Question 1

Is Jackson a good company to work for?

Accepted Answer

Jackson has an overall rating of 3.8 out of 5, based on over 1,293 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 70% of employees would recommend working at Jackson to a friend and 63% have a positive outlook for the business. The best reviews about Jackson have been left by employees working as Intern, Strategic Support Associate and SSA.

Question 2

Does Jackson pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Jackson employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Jackson. This rating has decreased by 5% over the last 12 months.

Question 3

How satisfied are employees working at Jackson?

Accepted Answer

70% of Jackson employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Jackson 4.1 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

Question 4

What are the top reviewed jobs at Jackson?

Accepted Answer

Strategic Support Associate (254), Internal Wholesaler (84), Operations Associate (22), SSA (21), Intern (15), Manager (14), Client Service Advocate (13), Customer Service Representative (12), Software Developer (12), Director (9), Administrative Assistant (8), SSA, STATION SUPPORT ASSOCIATE (8), Customer Service Advocate (7), SSA I (7), Senior Software Developer (7)

Question 5

What are the pros of working at Jackson according to real employee reviews?

Accepted Answer

"Benefits are great and well appreciated." ((in 144 reviews)); "Great people and place to work" ((in 96 reviews)); "Good Pay (in Actuarial and IT departments only)" ((in 79 reviews)); "The managers are great with checking in on SSA’s and making sure you’re caught up on work." ((in 36 reviews)); "Great training" ((in 28 reviews))

Question 6

What are the cons of working at Jackson according to real employee reviews?

Accepted Answer

"Employees are lacking in knowledge relevant to their positions and poor management." ((in 49 reviews)); "Upper Management is clueless at times." ((in 16 reviews)); "Sometimes communication is not the best" ((in 10 reviews)); "Poor decision making, favoritism, incompetence, retaliation, etc, are everywhere." ((in 10 reviews)); "Ineffective and archaic leadership" ((in 9 reviews))

Question 7

What are employees saying about Jackson layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Jackson layoffs and their outlook for job security at Jackson in 2026.

Question 8

What are the top reviewed Jackson locations?

Accepted Answer

Lansing, East Lansing, Denver, Nashville, Franklin, Okemos, Chicago, Mason, Detroit, Atlanta, New York, El Segundo, Los Angeles, San Diego, Parker, Miami, Tampa, Centennial, Ashburn, Kansas City, Arizona City, Brighton, Grand Rapids, Houghton, Jackson, Charlotte, Holt, London, Durham, Austin

Jackson

Jackson reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company to work for!

Flexible schedules but lack of bonuses for skills

Flexible environment but lacks communication and raises

Top companies for "Compensation and Benefits" near you

Jobs at Jackson

Jackson reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jackson reviews FAQs

Jobs at Jackson