Kenexa Reviews | Glassdoor

Kenexa Reviews

Updated February 5, 2017
243 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Kenexa Chairman and CEO Rudy Karsan Sr.
Rudy Karsan Sr.
137 Ratings

243 Employee Reviews

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Pros
  • Great work-life balance and flexibility with work schedules, when needed (in 28 reviews)

  • I was able to work from home for over 2 years and for that I am grateful but it's not everything (in 14 reviews)

Cons
  • No work/life balance for field employees (in 12 reviews)

  • Bought by IBM and everything changed (in 7 reviews)

More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kenexa full-time

    Pros

    People were great. Lots of upward movement.

    Cons

    Sold to larger company - IBM


  2. Helpful (3)

    "The Modern Day Slave."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SC TA LM in Frisco, TX
    Current Employee - SC TA LM in Frisco, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kenexa full-time (More than 3 years)

    Pros

    If you have the chance to be a telecommuter, you have the flexibility to work from home. You have a good package of benefits (PTO/vacation, health and dental are ok, you may be eligible for variable compensation/bonus) that all sound great at first.

    Cons

    If you're considering joining this team, please do your research. The Kenexa Dept. of IBM is a hit and miss and depending on the RPO account you go for, you'll be in for the worst job of your life (example the UnitedHealth Group account is the worst). You'll be exhausted for working long hours, the workload you will be responsible and held accountable for is for 3 people. You want to take vacation off? Good luck. You need to find backups for you while you're out and expect to work 60 to 70 hours on the next week once you're back to keep up with all. Everyone, including your supervisors are drowning with work, always very busy and nobody has time to stop and think about what they are doing. You can kiss your personal/social life goodbye. People are rude to you and if you can't keep up with the work that is expected of you (which you won't, trust me) then they will make you feel like the worst person in the world.

    Advice to Management

    You need to stop asking your employees why things are falling apart. You must know that you are overworking everyone. You have recruiters, coordinators, Staffing Consultants (aka Talent Advisor, Liaison Managers) crying for help. Nobody is happy and those that try to speak up are chopped down quickly. If you ever give a damn about your employees (truly caring not just this hypocritical approach you have) then you need to stand up and either say no to the client's illusionary demands or charge extra for what you do. This will allow you to hire more people to do the job required. Having reports asking "what are we doing to close this req" is an example of how busy everyone is that nobody seems to care about what's truly happening. Perhaps if you wouldn't overwork your TAs there wouldn't be a need to explain to the client "what we are doing to close reqs" because guess what? The reqs would be closed faster. I know this comment will go right above management head, but if you're reading this review and you're thinking about applying, please be advised. This place is a revolving door - I wish I knew this before I turn down other offers just because "IBM" sounded amazing. IBM is really a great company, Kenexa? That's a whole different story....


  3. Helpful (3)

    "Infighting, Finger-Pointing, and Favoritism"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Lincoln, NE
    Former Employee - Supervisor in Lincoln, NE
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Fast-moving company with some great colleagues. Tries hard to eat its own dog food. Interesting products and processes. Good executive leadership.

    Cons

    Rampant favoritism and managerial infighting. A year of nearly flawless performance and improved metrics--when the company itself his a much higher level of goals and revenues--I saw my bonus cut by 80% when it should have doubled or tripled, mostly as a result of a management coup that had nothing to do with me.

    Advice to Management

    Still waiting for my 2011 bonus.


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  5. Helpful (4)

    "Run away from this company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Interesting product. Some intelligent people

    Cons

    Very incestuous. People behave like they are in high school. Huge amount of unprofessionalism.

    Advice to Management

    Hire people that actually know how to lead and motivate individuals. Use your own tools and products internally.


  6. Helpful (5)

    "Will never look back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Kenexa (More than 5 years)

    Pros

    It was hard to come up with any pros so I suppose the two that could be big PROs...
    - Ability to work on multiple clients
    - Work from home

    Cons

    - High volume environment focused on metrics and not QUALITY
    - A company who does not truly care about the development and long term of their employees
    - You'll find yourself doing several hours a week of compliance,
    - Process heavy
    - Company values are no more than just a poster campaign to have up in the break room
    - You're lucky if you get a pen and pad of paper for your first day, office supplies are scarce around IBM

    Advice to Management

    Its important to work with your team to assess your teams strengths and weaknesses. Maximize those in areas that excel in one vs another.


  7. Helpful (6)

    "Lack of opportunity, lay-off's and a blame culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Virtual work is a possibility depending on the client requirements. Different project groups allow for a diverse portfolio and the opportunity for lateral mobility (if available).

    Cons

    Certain delivery executives do not posses the business perspective and knowledge to be supporting clients at a high level. Rather than act as consultants they comply with every request and demand of the client regardless of feasibility or SLA agreements in place. The wrong people advance internally. Lay-offs are now frequent when projects slow down/come to end of lifecycle. Certain project teams have created a horrendous blame culture where no group member owns up to anything. Certain groups will unevenly disperse work; overloading some while others do not have enough to fill up a day.

    Advice to Management

    Review deliver leaders currently in place and consider removing some who have high turn-over in their teams.
    In addition, review existing project teams; if a group has high turn-over it is likely a result of poor team effort/group environment.
    Bring back the Kenexa philosophy; that is what made it a successful RPO. Integration into IBM has been devastating to core values and work culture.
    Promote from within and allow movement laterally into IBM corporate/Watson.


  8. "Was an OK Company to Work at in 2013"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Recruiter in Weimar, CA
    Former Employee - Senior Recruiter in Weimar, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kenexa (More than a year)

    Pros

    -Decent pay
    -Flexible work allowance
    -Some co-workers were awesome

    Cons

    -Horrible HR department
    -Inept "managers" ran the day to day business
    -The sales people always sold promises that were impossible to deliver on

    Advice to Management

    Promote those from within that actually are talented, not the people who are good at kissing your rear end.


  9. "Great company, loved it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Kenexa full-time

    Pros

    Great company culture, everyone helped one another. Real sense of unity of purpose.

    Cons

    Some of the company's processes weren't really matured yet but they were working on it.


  10. "Great culture and fun coworkers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Approves of CEO

    I worked at Kenexa full-time

    Pros

    Fun relaxed atmosphere. Had a Flexible work schedule. It had a casual dress code. Had decent benifits and provided a laptop.

    Cons

    Hard to get pay raises. Culture shifted to the bad side once bought by IBM. New employees made more than experienced employees.

    Advice to Management

    Get IBM to sell you. Lol. Give raises to internal employees before the all quit and go to a competitor.


  11. "Kenexa"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Philadelphia, PA
    Former Employee - Senior Account Executive in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    strong culture and brand. great products

    Cons

    Non e. It was a great company to work for.



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